XYZ Insurance Reviews 

1.347
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was getting the quotes from the different companies then I got a call from Shawn (XYZ insurance). He was so helpful, polite and clear whenever I had questions. When I needed to make a deal the pro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Taxiverzekeringsmaatschappij
  4. Verzekeraar
  5. Verzekeringsmaatschappij

Geschreven door het bedrijf

XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,4

Alle reviews

(1.347)

219 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

thanks

thanks
Very easy conversation
feel happy

12 januari 2026
Logo XYZ Insurance

Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 1 van de 5 sterren

Not helpful .

12 januari 2026
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Antwoord van XYZ Insurance

Dear Mr Osman Mumin Ali,

Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.

Reviewing your file, we are unsure as where you feel that our Customer Services Team have been unhelpful and would invite you to contact us directly to discuss your grievance.

For the benefit of other readers, we can confirm that you have recently contacted our Customer Services Team to pose questions about your insurance coverage – these questions have been answered correctly in a timely manner, as were any follow up questions. It does not seem that you have raised any concerns with the service provided with the Team Member who assisted you.

XYZ Insurance Services LTD pride ourselves on offering prompt, efficient and friendly service at a fantastic price. We cannot see that these expectations have not been met when assisting you.

Should you wish to discuss your feedback, or require any further assistance, please feel welcome to contact our Customer Services Team.

Kind Regards,

XYZ Insurance

Beoordeeld met 4 van de 5 sterren

Public hire taxi insurance

clear concise advice and a very smooth process getting insured with this company.

5 januari 2026
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Very easy to communicate with staff…

Very easy to communicate with staff high quality of understanding professional 👌

8 januari 2026
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Perfect service and will be be back and…

Perfect service and will be be back and recommending you

7 januari 2026
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.

7 januari 2026
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

On the phone call

On the phone call
The staff were excellent
Got me £500 off my old policy
Many thanks 🙏 x

22 mei 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Always good

31 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 1 van de 5 sterren

I got a new policy insurance and when…

I got a new policy insurance and when instalment's payment has been settled on the 1st each month I requested to change to a different date than the operator has rejected and didn’t give any help especially I’m new customer

24 december 2025
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Antwoord van XYZ Insurance

Dear Mr Abdelhai Houanti,

Thank you for taking the time to leave a review. XYZ Insurance Services Ltd values all feedback, whether positive or negative, as it allows us to review and improve the service we provide.

Prior to purchasing your policy, a recorded compliance call was completed. During this call, the instalment payment dates were clearly explained, and confirmation was received that you were happy to proceed on this basis.

Unfortunately, the premium finance provider used to fund your policy only allows collections on the 1st, 11th, or 21st of each month. These dates are set by the finance provider, and XYZ Insurance does not have the authority to amend them once the agreement is in place. Any concerns regarding payment dates would need to be raised at the point of sale, before the agreement is finalised.

We take any concerns regarding customer service very seriously. We have reviewed the recorded interactions with our team and have found no evidence of unhelpful or inappropriate conduct. That said, we are sorry to hear that your experience did not meet your expectations.

Thank you for choosing XYZ Insurance Services Ltd. Should you require any further assistance, our team remains available to help where possible.

Kind regards

XYZ Insurance

Beoordeeld met 5 van de 5 sterren

Very good very nice job

Very good very nice job

22 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Service

Shaun explained everything in details

19 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 4 van de 5 sterren

Everything and process is smooth

Everything and process is smooth, only problem Ifaced is to cancel my previous insurance to get the no claim bonus certificate before the start date of this insurance policy.

12 december 2025
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Antwoord van XYZ Insurance

Dear Mr Sajid Farooq,

Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.

Just to clarify, a private car No Claims Bonus can be used to provide a discount on your taxi insurance policy. As explained prior to cover being issued, in order to benefit from this discount you would need to cancel your private car insurance policy and obtain the No Claims Bonus certificate before the start date of your taxi policy.

If you need any assistance or have any further questions, please don’t hesitate to contact us and we’ll be happy to help.

Kind regards,

XYZ Insurance

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. Gave good informative info on what was right for my policy

5 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

11 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Good reliable competitive premium rates

Good reliable competitive premium rates

Good customer service

3 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Adviser was helpful and efficient.

Adviser was helpful and efficient.
Process not long winded.

9 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

They are the best

Great customer service and very reliable company in this business. Over 13 years with them great experience.

5 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

Beoordeeld met 5 van de 5 sterren

Over all good service

5 december 2025
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Antwoord van XYZ Insurance

Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.

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