We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

There is absolutely nothing this product did correctly the first time. And it continues to fail. Many performance issues have been blamed on software, and we get updates almost biweekly. They may or m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I got the snow blower and mow pro combo. There have been a few hiccups but so far I'm pleased with the performance of the mower. Support has been good responding timely and addressing issues satisfa... Toon meer

Beoordeeld met 4 van de 5 sterren

Yarbo uses solid materials to build the machine. I use it solely for lawn mowing only for 0.2 acre yards. After less than ten times of mowing the core machine quits. Yarbo replaced with a one someone... Toon meer

Beoordeeld met 5 van de 5 sterren

I have had yarbo running for approx 1 month and I’m impressed by its capabilities. Is it perfect? No, but I had realistic expectations which I think any buyer needs to be aware and reasonable. For th... Toon meer

Bedrijfsgegevens

  1. Tuincentrum
  2. Grasmaaierwinkel
  3. Gereedschapsruimte

Geschreven door het bedrijf

Yarbo is a pioneering technology company leading the way in smart yard maintenance solutions. With a strong focus on independent R&D technology, Yarbo is dedicated to providing smart yard robots that offer a diverse range of multi-functional services. Currently, Yarbo's product lineup includes snow blowers, lawn mowers, leaf blowers, and newly introduced add-ons such as granular spreaders and liquid spreaders, which further simplify yard care tasks. Yarbo's commitment to innovation extends to a broader range of yard maintenance solutions, covering irrigation, debris and leaf vacuuming, plowing, trimming, voice companionship, and more.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

135 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

hit and miss

I’ve been using Yarbo on my rural property for a few months now, and when it works, it’s like magic. But there’s a catch: it requires a lot of babysitting. The battery is a bit of a bottleneck; it takes hours to charge and often gets 'stuck' at a certain percentage, meaning I have to manually send it back out at 50% just to get the job done. The real headache, though, is the navigation. It always tries to take the shortest route home, which usually means slamming straight into a snow wall on my curvy driveway. Once it’s stuck, it drains its battery trying to escape, leaving me to trek out and rescue a heavy, dead robot in the middle of a storm.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purchased Yarbo snowblower package in…

Purchased Yarbo snowblower package in December2025 hesitantly and it has beyond a doubt proven itself in a central New Hampshire winter setting ! Had a couple of hiccups during initial setup and the support team got me right through them promptly. This machine sits in a semi remote setting on its own and performs regularly and flawlessly so far. I cannot and won't speak for others but my results have saved me countless hours of snow removal. I will say it is working an 1800 square foot paved driveway basically a horseshoe shape .I have taken control of it manually also from over 70 miles away again it did what was wanted. There is a learning curve no doubt but patience will pay off. Although only one and three quarter month owner I`m sold and can't say enough. I hesitated and hesitated for months to make a decision ,read and watched numerous videos and finally decided. Glad I did !

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There is absolutely nothing this setup that is worthy of praise.

There is absolutely nothing this product did correctly the first time. And it continues to fail. Many performance issues have been blamed on software, and we get updates almost biweekly. They may or may not help. Why weren't these fixed before release? Both mowing and snow blowing performance is poor when you eventually get it to work as they say it should. It is mediocre at best. Many parts have failed and continue to fail even after owning for 1.5 years. Many of the marketing promises are just fake. Not going to happen.

23 januari 2026
Review zonder uitnodiging
Logo Yarbo

Antwoord van Yarbo

Thank you for taking the time to share your experience. We’re very sorry to hear how frustrating and disappointing your ownership experience has been.
We understand how upsetting it is when a product does not meet expectations, particularly after extended use. Your feedback regarding the setup process, overall performance, and unmet expectations has been noted and taken seriously. These are not the experiences we want our customers to have.
We would appreciate the opportunity to better understand your situation and review your case in more detail. If you’re willing, please contact our support team through the official support channel and reference your Trustpilot review. This will allow us to look into your history and determine what options may be available to assist you.
Thank you again for sharing your feedback. We value hearing directly from our customers, and your comments help inform how we support and improve the customer experience.
Team Yarbo

Beoordeeld met 5 van de 5 sterren

Rural upstate NY

Rural upstate NY, gravel driveway that’s uneven. It performs best when I keep the skid/height adjusted and avoid scraping too low. Once I figured that out, it cleared reliably and didn’t get hung up as much as I expected.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

If it works, great. But tech support is in India...enough said

When it works, it's amazing!
But the customer support is so shockingly incompetent I'm right now considering running a chargeback just to get someone's attention.
1st - Customer support is in India. It's impossible to get someone from the US to help you. Everything is in India. That should say half of the problem.
2nd - My Yarbo ignored the boundaries I set. It fell off my deck 10 feet. Customer support ignored everything I told them about it. To their credit, they sent me a new unit. That was good.
3rd - My Yarbo fell off the deck AGAIN, this time from a different problem (it drove itself over the dock...wtf!). Customer support ignored everything I said and told me "your unit is functioning properly, we've checked everything out." WRONG.
4th - My yarbo consistently says "no GPS signal" and just won't run. But their diagnostics say it has great GPS signal and is completely fine. It can see 24 GPS satellites! But it still won't run because it has "Weak GPS Signal". When I send screenshots of everything (it won't run + all the satellites it sees) Yarbo support (in India of course) tells me "we've checked on everything remotely and your yarbo is just fine. Just run it again and don't worry sir, we'll take care of you." IT WON'T RUN.

This has gone on for 2 months now. Yarbo has outsourced everything to India. They don't care about what's actually happening. They're not interested. Despite my Yarbo not running, they tell me it's fine it's fine it's fine.

5th - they asked for a screenshot of the GPS (RTK) diagnostics so they could see all the satellites. It sees 40! satellites. My Yarbo still won't run and they respond and say "We can assure you your yarbo is fine."
Oh really??? it's fine? Then why won't it run?
$5000 of amazing engineering and zero ability to solve a problem.

12 januari 2026
Review zonder uitnodiging
Logo Yarbo

Antwoord van Yarbo

Hello James,

First of all, we’re very sorry to hear about the frustration and difficulties you’ve experienced. We completely understand how disappointing it is when a product with so much potential doesn’t work as expected, and when the support experience doesn’t meet your expectations.

Please rest assured that we are fully committed to supporting you until the issue is completely resolved. We have a structured support system in place that includes first-level technical support, field service engineer (FSE) support, and, when necessary, escalation to our R&D engineering team. Any unresolved or complex issue can and will be escalated to higher levels to ensure it is properly addressed.

At the moment, we’re unable to locate your existing support case in our system using the information available from your profile here. Because of that, we can’t yet review the details of your case or intervene directly to move things forward.

Could you please share your support ticket number with us? Once we have it, I will personally follow up with our field service engineer team to review your case in detail and work toward a proper resolution.

Thank you for your patience, and we appreciate the opportunity to help make this right.

Beoordeeld met 5 van de 5 sterren

New England coastal storms = wet

New England coastal storms = wet, heavy snow. That’s the true test. It handled it with fewer clogs than my previous blower. I did one quick pass early, then another later, and the driveway stayed under control.

5 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The mower treads handle Florida sand…

The mower treads handle Florida sand better than most equipment I’ve used. My yard has soft, uneven sandy areas that usually cause trouble, but this machine powered through without getting stuck or slipping around. It’s been a great fit for the terrain here.

6 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been really impressed with how…

I’ve been really impressed with how easily Yarbo adapts to my uneven terrain. My yard is far from flat, yet it handled all the bumps and slopes without missing a beat. What surprised me even more was the precision with which it avoided all my no-go zones—no wandering, no mistakes. It’s been incredibly reliable and accurate.

26 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really appreciate the ability to…

I really appreciate the ability to lower the blades and adjust the cutting height remotely—it makes fine-tuning the mow incredibly convenient. The module’s vertical flexibility also helps a lot, allowing it to move up and down to stay even with the terrain, which results in a much smoother, more consistent cut across the whole yard. It’s a level of precision I didn’t expect from a robotic mower.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love that it doesn’t require a…

I love that it doesn’t require a boundary wire—setup was so much easier than traditional robotic mowers. The battery life is excellent, giving it plenty of runtime to cover my yard, and the app is surprisingly robust with tons of useful controls and visibility. Overall, a fantastic experience.

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a ton of beginner questions when…

I had a ton of beginner questions when setting up the Data Center. The support agent stayed with me step-by-step, even waited while I repositioned the DC outside for better RTK signal. They never rushed me. That patience goes a long way.

27 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't waste your money

Don't waste your money. If you have a problem, they'll make an appt for you to speak with customer service...at 2am your time. They'll email you to tell you how they're working on your case, then they'll tell you they can't help you. I have a pile of this crap for sale if anyone is dumber than me and wants to buy it.

24 november 2025
Review zonder uitnodiging
Logo Yarbo

Antwoord van Yarbo

Hi Lori, we’re truly sorry to hear about your unpleasant experience. We really want to help make this right, but we are currently unable to locate your support ticket in our system, so we’re not able to move forward with the next step yet.

Could you please share your support ticket number with us? This will help us investigate what went wrong and provide a proper follow-up.

We also apologize for the inconvenient call time. We will look into this arrangement as well. It may have happened because other available time slots were already taken, but we will double-check to ensure there was no scheduling issue.

Thank you for your feedback, and we hope to clarify this matter as soon as we receive your ticket information.

Beoordeeld met 3 van de 5 sterren

No response

Unfortunately, they do not respond to emails. What a shame! This is absolutely unprofessional behavior!

I sent the e mail again to your support , my mail address ends with gmx.de

25 oktober 2025
Review zonder uitnodiging
Logo Yarbo

Antwoord van Yarbo

Hi Simon,

Firstly, please rest assured that we always respond to every support email we receive. We are here to answer your questions and help resolve any issues you may encounter.

To better understand the situation, could you please let us know which email address you used to contact us? This will help us check whether there were any communication issues on our side. Since we were not able to locate any email from you in our system based on your current ID, we are unsure how to assist without more details.

If you have any questions, please feel free to reach out to us at support@yarbo.com. Our dedicated support team is available to reply within 24 hours.

Thank you for your understanding.

Beoordeeld met 4 van de 5 sterren

The app interface is intuitive and the…

The app interface is intuitive and the online community is super helpful. I learned a lot from other users about mapping and route optimization. It’s fun to see everyone’s setups. For the product itself, still room for improvement but I am loving it so far.ez

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

J’ai acheté le Yarbo avec le module de…

J’ai acheté le Yarbo avec le module de tonte dans le but de tondre un terrain d’environ 5000 m2. J’ai choisis ce modèle car le terrain n’était pas parfait, et l’argument d’avoir un modèle tout terrain m’a convaincu… grosse erreur! Il se bloque régulièrement, les lames cassent et se retrouvent disséminées dans le jardin! Aucun geste commercial de la part de mon revendeur Anne Faye à Lisieux ni de la part de Yarbo. Seule solution proposée par Yarbo : enlever les protections de sécurité du module de tonte afin de limiter les bourrages… conseil que je n’ai bien évidemment pas suivis avec des enfants en bas âge qui pourraient se trouver sur le chemin de la machine. Bref un SAV et commercial honteux, à fuire!

10 juni 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Long rocky start but improving.

The company had what I thought was a solid design and great features. Unfortunately a lot of the features never worked as advertised. I was able to get it to work reasonably well with the lack of promised features which saves this rating. I don’t feel this was built for long term due to many failures and loss of functionality. I have had to have multiple components replace. The service team has been a bit of a joke but generally in the end they do the right thing and fix and or replace the bad components. The shipping team at one point was atrocious they have somewhat improved over time. In a nutshell the company seems to be trying to do right and improve but have still not completely won my trust back. I have no choice but to stick with them because it’s too late to turn back now.

9 november 2025
Review zonder uitnodiging
Logo Yarbo

Antwoord van Yarbo

Hello Trent,
Thank you sincerely for your honest and thoughtful feedback. As a young company with an innovative concept, Yarbo has indeed faced many challenges this year. Our ambition is to become the best yard solution for everyone who needs it, and we know there’s still a long way to go.
We understand that product performance, customer service, and delivery have been key areas of concern, and we truly appreciate you taking the time to share your experience. Please know that we carefully review every piece of feedback we receive and use it to drive improvements.
We’re always open to advice that helps us grow, and we deeply appreciate your patience and continued support along the way. With each software update and every internal process optimization, we’re working hard to become the five-star brand you can fully trust — and we hope that day isn’t far away.

Warm Regards,
Team Yarbo

Beoordeeld met 5 van de 5 sterren

Our backyard has two slopes with a…

Our backyard has two slopes with a flatter section in the middle, so I was a bit nervous about how Yarbo would handle it. In the beginning, it slowed down a lot on the steeper part, then recovered once it reached the flat area. I reached out to support, and they suggested reducing the mowing speed and slightly adjusting the entry angle when it approached the slope. I tried that once, and honestly - it fixed the issue completely.
Now it moves smoothly across the entire yard, no hesitation at all. The battery life is also better than I expected - it starts at 100% and usually finishes my whole backyard with around 40% left. Docking has been spot-on every time, even after long runs.
Overall, I’m really happy with it. Yarbo has turned mowing on uneven terrain from a chore into something I barely think about anymore - it just works.

11 oktober 2025
Beoordeeld met 5 van de 5 sterren

Yarbo’s been great!

Yarbo’s been great overall - the machine works really well and support is super knowledgeable. My only wish is that the technical support meeting slots were a bit easier to book or had more open times, since they fill up fast. Other than that, really happy with the experience!

4 november 2025
Beoordeeld met 5 van de 5 sterren

I’ve been showing off my Yarbo to just…

I’ve been showing off my Yarbo to just about everyone in the neighborhood — can’t help it, I’m a bit of a tech nerd. It’s awesome sharing the latest smart yard tech and watching people’s jaws drop when they see it mowing or blowing snow on its own. Already got a few neighbors hooked on Yarbo too!

14 oktober 2025
Beoordeeld met 5 van de 5 sterren

Honestly I was a bit scared my wife…

Honestly I was a bit scared my wife would yell at me for buying another “expensive gadget,” but after a whole summer with the Yarbo mower, she’s actually the one showing it off to the neighbors! Lawn looks great, no more weekend arguments about mowing — happy wife, happy life 😅

22 oktober 2025

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer