Poor customer service. Faulty bike and no real help to resolve. Best avoided. Buy another brand. So useless they then claim no order and give me excuses. The bikes aint too bad but they dont last... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bike arrived with some minor scratches , keys and tools were loose in the box, had a missing front fender and front the brake disk was distorted. To be fair to the sales team sent a replacement disk t... Toon meer
When i first got the yasyas 16 Inch fat tire bike £400,I loved it apart from the boost not powerful enough to take you uphill,but when i finally managed to unlock the speed to 20mph it is perfect,yas... Toon meer
Bedrijf heeft geantwoord
Purchased the little beast 14 after trawling through all the different minibikes out there and this really is next level. Build quality is excellent, needed no adjustments, only basic assembly, it's p... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
34 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I just purchased E9 eBike from these…
I just purchased E9 eBike from these guys. Unbeatable price. Next day delivery. Well built. I can't stop riding it. I contacted them after to find out how to change Kph to Mph? They replied almost straight away with the solution. I can't say a bad word about the product or service. Thanks
10 juli 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Great value for money
We had our teething moments to start but the sales team were very helpful and replied to emails promptly.
8 juli 2025
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Disappointed: Weak Lock Caused Me to Lose My Bike
I purchased a G4 bike from Yasyas. First, I should say they delivered the bike to me very quickly, and I was satisfied with that part. However, the reason I’m giving a low rating is because the lock they provided with the bike was extremely weak. Unfortunately, the day after I received the bike, it was stolen.
I had already bought a separate lock for the bike, but when I opened the packaging and saw they had included a lock, I returned the one I bought, thinking I could rely on theirs. Unfortunately, the bike was stolen later that same day.
Considering the value and quality of the bike, they should have either provided a stronger lock or no lock at all to avoid giving a false sense of security. Because of the poor quality lock they included, I ended up losing the bike and, as a student, this has cost me around £450.
2 juni 2025
Antwoord van Yasyas
Dear Customer
Thank you for your feedback and for acknowledging the prompt delivery of your YasYas G4 electric bike.
We are truly sorry to hear about the unfortunate incident of your bike being stolen. We fully understand how distressing and frustrating this must be—especially as a student who made a significant investment.
Please allow us to clarify: the complimentary lock included with the bike is intended as a basic deterrent and not as a primary security measure. We always recommend using a high-security D-lock or chain lock, especially in areas where bike theft is common. That said, we completely understand how receiving a lock in the package may have led you to believe it was sufficient for protection.
Your feedback is extremely valuable to us. We will review our packaging and product guidance to make sure we provide clearer communication about the lock’s intended use, so that future customers don’t face a similar misunderstanding.
Although we cannot take responsibility for theft once the bike has been delivered and handed over, we would like to offer you a discount or support on a replacement bike if you're considering purchasing another. Please contact our customer service team, and we’ll do our best to assist you further.
Once again, we truly regret your loss and thank you for taking the time to share your experience.
Warm regards,
Customer Service Team
YasYas Electric Bikes
Excellent prices all working properly…
Excellent prices all working properly my travel to the work is so easy 100% recommend for begginer E-bikes great packaged quite fast delivery
26 juni 2025
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
very fast delivery fantastic little…bike
very fast delivery fantastic little bike great range on full charge and effortless assisted pedaling
26 juni 2025
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Antwoord van Yasyas
Dear Customer,
Thank you for your review! We’d like to inform you that all our bikes are restricted to a top speed of 15 mph to comply with road-legal requirements.
However, if you intend to use the bike on private property and wish to increase the speed, please feel free to contact us — our team will be happy to assist you with the derestriction process.
Best regards,
Yasyas
Excellent service and very efficient in…
Excellent service and very efficient in recieving the product,also fantastic prices I would definitely recommend to anyone who’s looking for an electric bike and a bargain.
11 juni 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Great customer service :)
Great customer service :)
Thank you
28 februari 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Absoulte love this company Best bikes…
Absoulte love this company Best bikes Best prices on time and be buying again bike os perfect flying pigeon me be getting biker one for myself but for me got to give these guys a try 100 percent topclass again thanks for making new memories for me and me family roll on summer time
18 februari 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Electric bike
Got electric bike delivered in days,easy to set up .looks amazing and great fun to ride.would recommend and use again.
27 februari 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
i boughted ebike from yas yas vry nic…
i boughted ebike from yas yas vry nic folding bike i am so happy i recomend all of u this e bike is vry good
17 februari 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
I did have a assist womans e bike and…
I did have a assist womans e bike and it got stolen from work, I wanted something more modern , I am so glad I picked this bike, it's fantastic and so is the price!
4 maart 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Love My E-Bike!
Love My E-Bike!
Got my electric bike from Yasyas.com, and it’s been amazing! Smooth, powerful, and so much fun to ride. The team were super helpful too—highly recommend!
31 januari 2025
Review zonder uitnodiging
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
I recently purchased a YasYas electric…
I recently purchased a YasYas electric bike, and I couldn’t be happier with my decision! From the sleek design to the powerful motor, everything about this e-bike screams quality.
3 februari 2025
Antwoord van Yasyas
Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.