Yates Hellier Reviews 

119
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

From start to finish, the team at Yates Hellier were the epitome of professionalism. I had an initial consultation and valuation meeting with Ross, and once I agreed to go ahead, I was paired up with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We made our first home purchase through Yates Hellier and found that they were friendly and responsive throughout the process. Small touches like the decorative box we received our keys in were lovely... Toon meer

Beoordeeld met 5 van de 5 sterren

We sold our property with Yates Hellier and they’ve been so helpful from start to finish. Never far away when we had a concern or question. Having a WhatsApp group to keep in touch and the viewings ap... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience purchasing our new home through Yates Hellier. The whole team were friendly, professional and excellent to deal with throughout the process. Communication was always clea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. ook in
  3. Eigendomsbeheerder
  4. Makelaardij

Geschreven door het bedrijf

We’re Yates Hellier, built on trust, serving clients who value a well-considered service. We provide a hands-on, technically-led premium service with personality, and always go the extra mile for our clients. We build brand loyalty through treating people with respect, by always doing the right thing, and by relentlessly raising the bar for our industry. We’re one of the highest rated letting & estate agents in Glasgow’s West End, which speaks volumes about the exceptional customer care provided by our entire team over the past decade – a source of immense pride within our business.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

119 reviews

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4,9

Alle reviews

(119)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

10/10 Would Recommend Time and Time Again

The people at Yates Hellier have been such a pleasure to work with. As an international student moving from Canada to Glasgow, I had a lot of worry about finding accommodation but had an absolutely seamless transition to my new home which could not be more perfect. Huge thank you to William Hudson for playing such a huge role in that. I cannot thank everyone at Yates Hellier enough for such an amazing experience in my new home.

1 augustus 2023
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Antwoord van Yates Hellier

Hi Jane, it's great to hear that you had an amazing experience when making the move from Canada. Yates Hellier

Beoordeeld met 5 van de 5 sterren

I rented a flat from Yates Hellier…

I rented a flat from Yates Hellier before Covid. I never had any issues with them and they were always available for assistance :)

2 oktober 2023
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Antwoord van Yates Hellier

Thanks for taking the time to leave a review, Nadia. Hope you're well. Yates Hellier

Beoordeeld met 5 van de 5 sterren

Only Estate Agent I Would Use

Always had great service, on the odd occasion I have an issue it is dealt with immediately, efficiently and courteously. Great service from Jack, Ross, Vita, Jonathan and David. I hope my tenancy continues for a long time to come. Thanks for sorting out the plaster and bathroom work that recently needed doing. :)

20 september 2023
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Antwoord van Yates Hellier

Louisa, it's great to hear that you've received a great service over the past 6 years in one of our managed properties. Yates Hellier

Beoordeeld met 5 van de 5 sterren

We found Yates Hellier to be extremely…

We found Yates Hellier to be extremely helpful and professional.
We bought and sold with them and they we're a delight to deal with.
A special mention to Ross Yates who kept us in the loop and took care of all our viewings.

1 februari 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

It was a pleasure working with you on your move, Gordon. We hope you've both settled in well to your lovely new home.

Yates Hellier

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend enough

Yates Hellier are a brilliant letting agents. They always went above and beyond to ensure that we felt safe and comfortable in our flat. Thank you Yates Hellier! 10/10 from us.

17 december 2022
Review zonder uitnodiging
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Antwoord van Yates Hellier

Harry, it's great to hear that you felt safe and comfortable in one of our managed properties. Wishing you all the best. Yates Hellier.

Beoordeeld met 5 van de 5 sterren

Recommendation for YatesHellier

Ross was a brilliant agent. He was open and honest and I felt like I could trust him from our first meeting. He was also incredibly accommodating and took all our personal considerations into account. We had been looking for a bigger place for a while and with his backing we decided to put our flat on the market before finding a new place. This was a considerable risk for us due to time pressures in our family situation, however, Ross helped guide us through the selling and buying process. We were very lucky in the sale of our flat and achieved an amazing price which allowed us to offer on a property which would have previously been out of our budget. I say we were lucky but sometimes you make your own luck and in this case I whole heartedly believe that we would not have been as lucky if we didn’t have Ross taking us through both processes. We are incredibly happy with how things have worked out and have Ross to thank, I cannot recommend YatesHellier highly enough, they were brilliant!

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Daniel, thank you for sharing your experience of working with us. We're delighted with the outcome, and wish you all the best. Yates Hellier.

Beoordeeld met 5 van de 5 sterren

Helpful and considerate service

When there was an issue with a return of deposit, Jack Hellier kindly investigated the situation, and ensured that it was satisfactorily resolved. Many thanks.

25 september 2023
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Antwoord van Yates Hellier

Thanks for taking the time to leave a review, Nima. Yates Hellier.

Beoordeeld met 5 van de 5 sterren

Would recommend

Our experience as tenants with Yates Hellier was very positive and the best we have had from any letting agent. They were always friendly and efficient. Whenever there were any issues with the flat, it would take them no time at all to get them sorted and they always communicated with us very well.

25 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Hannah, many thanks for sharing your positive experience as a tenant of ours. It's great to hear. Yates Hellier

Beoordeeld met 5 van de 5 sterren

Very professional company

Ross came recommended and I can see why. He was very professional and showed good negotiation skills throughout the process. My flat in the west end was undervalued and Ross managed to get it revalued up after presenting evidence of previous sales to the surveyor. He was also very good negotiating with potential buyers in a difficult scenario I found myself in as the market was dropping. Again he managed to negiotate the price up from a buyer. Yates Hellier as a whole were very good and refreshingly they don't tie you into 6 month contracts like other bigger estate agents. This is invaluable in a falling market as it gives you the option to cancel or postpone the sale and not be penalised.

27 maart 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

We're delighted to hear that you had a positive experience when selling your home with us. Wishing you all the best, Yates Hellier.

Beoordeeld met 5 van de 5 sterren

Delighted

recently sold my house in Burnside with Yates Hellier and could not be more delighted with the service provided. Ross was able to offer expert advice from start to finish, enabling for a smooth transaction. I would highly recommend Yates Hellier to anyone looking for a personal and friendly service when selling or buying. Thanks again.

31 augustus 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Many thanks for sharing your experience of working with Yates Hellier, Jenni. Wishing you all the best in your new home once it's built.

Ross

Beoordeeld met 4 van de 5 sterren

Good letting agency

Good letting agency, were quick to fix things and we're professional

26 september 2022
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thanks for your feedback, Cora. It's much appreciated.

Beoordeeld met 5 van de 5 sterren

Great Team

From initial contact to sale, the team were both friendly and professional. Cant recommend them enough!

14 juli 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Hi Andy,

It was a pleasure being able to assist you with the sale of your property in Dowanhill. We strive to provide a truly personal service; it's great to hear that you enjoyed the personal service with regular updates.

All the best,

Yates Hellier

Beoordeeld met 5 van de 5 sterren

Yates Hellier sell well

I had a fantastic experience with Yates Hellier. I actually ended up using them by chance but I’m glad I did. I was very impressed by Ross. His knowledge of the market was excellent. He had clear understanding of the processes and great ability to convey this to me as his client. We were updated throughout. Yates Hellier seemed to have a good vetting process for potentional buyers. If you are looking to achieve the best potentional for your property sale Yates Hellier is an excellent choice.

8 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Brian, thank you for sharing your experience of working with us on your property sale. Wishing you all the best.

Beoordeeld met 5 van de 5 sterren

Yates Hellier have been managing my…

Yates Hellier have been managing my rental properties for a number of years now and are the most professional agents I have dealt with in the Glasgow area. They have consistently sourced good tenants and are excellent at keeping me informed of any maintenance issues and getting them resolved quickly.

22 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thanks for sharing your experience of working with us over the past few years, Wendy. We're delighted to hear that your happy with the service level.

Beoordeeld met 5 van de 5 sterren

Good lads work here

The friendliness of the employees as well as their ability to solve your flat-related problems quickly make them an ideal agency. Highly recommended.

22 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thanks for sharing your experience of working with our team, Banu.

Beoordeeld met 5 van de 5 sterren

We stayed in a house over 3 years…

We stayed in a house over 3 years managed by Yates . Throughout the tenure they were professional and they did great job in making the tenancy great experience. There were always proactive all tenancy requirements like gas inspection, smoke alarms or salmonella.

22 september 2022
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thanks for your review, Subramanian. It's much appreciated.

Beoordeeld met 5 van de 5 sterren

Recent Renter

Recently started renting from yates Hellier. Only positive experiences, fast to respond to initial queries about property, and once in, fast to respond to any issues we had. No issues with communication, and in-house handyman has sorted some minor issues quickly once we were in.

22 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Doug, it's great to hear of your experience as a new tenant of ours. Our in-house maintenance team enables us to react quickly and efficiently to the day-to-day issues that arise in properties. Thanks for leaving a review.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, friendly and a professional team..Thank you..

16 september 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thanks for your review, Gwyneth. It's much appreciated.

Beoordeeld met 5 van de 5 sterren

Great experience

Bought my property through this estate agent. Knowledgeable at viewings, happy to get info from seller and prompt to answer any queries.

1 januari 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Scott, many thanks for leaving a review. Yates Hellier

Beoordeeld met 5 van de 5 sterren

Fantastic sales service

We were absolutely delighted by the service we received from Ross and team when selling our home for us. So professional from start to finish - excellent communications, home report and photographs happened very quickly so that our property was on the market in under a week. The sale price achieved was fantastic. We are planning to use Yates Hellier again to sell a second property for us.

26 juli 2023
Review zonder uitnodiging
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Antwoord van Yates Hellier

Thank you for sharing your experience of selling with us, Mairi. It's great to hear that you're planning to use us to sell a second property.

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