Cashback and Beyond Reviews 

341
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy ordering system. Sample text so you can see what you're getting. Automatic duplication of text you put in helps makes sure you check spelling. Straightforward order summary & payment. Great offer... Toon meer

Beoordeeld met 3 van de 5 sterren

Great concept, but i hate these sought of subscriptions, they make money off you forgetting to cancel, cough 7 days free then £29.99 monthly charge, yeah no thanks, got my free shipping with £5 vouc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Website has NOTHING to explain what actual discounts you get. Only signed up because it was offering £5 off order and discounts on other sites. NEVER EVER ACTIVATED OR REGISTERED MY EMAIL ADDRESS... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceservice

Geschreven door het bedrijf

A new way to shop and save! - £5 Welcome Discount - 15% cashback anywhere online - Best Price Promise


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(341)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Stay clear it's a total scam

Stay clear it's a total scam. I've never even signed up to them and somehow they've managed to charge me two payments, luckily my bank is on to them and refunding me.

14 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware total scam

Beware total scam, do not touch. Can't believe the 5 star reviews. They have been deducting money from my card for months which I hadn't noticed as I use the card for personal and business. I managed to finally get a response from them after threatening to report them as a scam to trading standards. I asked for proof that I signed up to the subscription as I know I would not have knowingly. Apparently I would have accepted a £5 discount of an online purchase but could not say which purchase. I asked how it would have been presented to ensure I do not get caught again they were very vague. They said they would look into refunding in full but now their email isn't working. As I said total scam beware.

24 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AWFUL - SCAM

took £29.99 out of my account, i am unable to get hold of any one i have sent emails but they won’t send i have rang multiple times and the website is useless!!!! i want to cancel my membership and i want my money

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam - please be careful

This is a scam. I’m unable to cancel my subscription. Tried contacting them via email, phone and website and nothing’s working.
Took £29.99 out of my account after several attempts to cancel the subscription.
I can’t believe that this scammer can get 5* from some users in trustpilot.
Everyone please be aware

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Can’t get hold of the customer service! You ring the number and it’s just automated directing you to the website, the website won’t open either, I’ve emailed for a refund after they have taken £29.99 out of my account! Avoid at all costs, ignore all the 5 star bot reviews!

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ycoop is a scam

I tried for plenty times to call and also I sent emails but I couldn’t get any answer. When I sent the email the message came back and said that email address doesn’t exist. This company took £29.99 from my account without my accept. Nobody told anything about payment. It’s a scam.

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be careful

It was not made at all obvious that I had been committed to regular payments. I therefore need to cancel immediately, without any payment.

5 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM - be careful!

Not remotely clear about the charge - signed up for £5 cash back and have ended up £29.99 out of pocket. Phone number just sends you to the website, email address doesn’t work. Complete scam be careful!
Also promises 7 day free trial however I got charged before this even ended.
Have requested a refund however heard nothing back yet. Unclear what this company even does but it’s definitely a scam!

4 juli 2024
Review zonder uitnodiging
Logo Cashback and Beyond

Antwoord van Cashback and Beyond

Dear Customer,

Thank you for your feedback. We understand your frustration and apologize for any inconvenience. Based on our records and policies, I am confident that you have been refunded and your membership has been canceled.

If for any reason this is not the case, please contact us directly so we can immediately rectify the situation. If you have received your refund, we kindly ask that you update your review to reflect the latest updates.

Thank you for your understanding.

Best regards,
The YCoop Team

Beoordeeld met 1 van de 5 sterren

SCAMMERS

SCAMMERS

I have never even heard of your company and you have taken £30,00 from my bank account. I would never sign up to something so stupid in all my life. You provide a phone number that does not actually go through to anyone.
I am reporting this company to trading standards and i have reported it as fraud with my bank.

I expect you to remove all of my details and cancel any false membership you haver against me along with returning any money you have wrongfully obtained.

3 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM Never signed up for a membership

SCAM Never signed up for a membership, never gave any payment details and have had £30 taken from my bank account through apple pay, tried emailing support and said the address was not found, then tried to cancel said membership on their we website which wasn’t found either because i had not subscribed to one at all, need a REFUND

2 juli 2024
Review zonder uitnodiging
Logo Cashback and Beyond

Antwoord van Cashback and Beyond

Dear Maisy,

We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that our customer service was closed when you emailed us at 10 pm.

However, we are pleased to inform you that we addressed your concern and issued a refund within 14 hours of your initial contact. Despite our efforts to gather your feedback, our call was unfortunately disconnected.

We truly appreciate your patience and understanding. Please rest assured that your refund is on its way.

Best regards,
The YCoop Team

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