Fantastic experience from initial booking through to returning the car. Good team of staff. Car was perfect, a tidy little runabout, perfect for parking and inner city driving ( this was m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lily at Yes Rentals was extremely helpful when we picked up our rental car. She spent time also helping sort out our phone and directions to our motel. I would certainly recommend Yes Rentsls an Lily... Toon meer
Bedrijf heeft geantwoord
Really wish we had read some of these reviews, before hiring with this company on multiple occasions. Avoid using YES rentals at all cost. We are seeking legal action & advise from Consumer Guarantee... Toon meer
Bedrijf heeft geantwoord
Ditto many other reviews, really great staff, super fast, efficient, humorous even. The car was older but drover well, clean, did the job perfectly. Far cheaper than competitors and if anything better... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Yes Rentals is the fastest growing car rental in New Zealand. Our staff team shaped from a group of people who love to travel and love life, Yes Rentals adheres to the service concept of treating every customer with the most professional and enthusiastic attitude, and insists on providing the most complete and cost-effective car rental experience for every traveler. Since its inception, Yes Rentals has been receiving positive feedbacks from every customer. All our stores are located around the airport area, which helps the pick-up and return process convenient and efficient. The multilingual customer service, 7/24 hour emergency assistance line, unlimited kilometers, no hidden cost, and zero risk insurance package are always there to support you throughout your trip. New Zealand is a beautiful place for you to enjoy and welcome to drive around to experience the world of natural. We look forward to seeing you in our Yes Rentals store. For no-nonsense NZ car hire at a fair price, trust Yes Rentals. Yes Rental is looking forward to seeing you!
Contactgegevens
152 orchard road, 8053, Christchurch, Nieuw-Zeeland
- +64 34202878
- info@yesrentals.co.nz
- yesrentals.co.nz
4,0
Goed
224 reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Good service
Good service. Wonderful staff. Fuel efficient car. The most important thing: valueable price! Recommend!
25 juli 2024
Review zonder uitnodiging
Absolutely love this Car Renral Company…
Absolutely love this Car Rental Company
Will.definately be using again. Affordable, vehicle was perfect, no hidden costs and the customer service was impeccable - definately, highly recommend aaaa+++++
1 augustus 2024
Review zonder uitnodiging
Quick trip to Auckland
Great to deal with. Good communication very reasomable prices & no hidden costs. Pick was fast & easy.
22 juli 2024
Review zonder uitnodiging
Super long investigation time
The process to investigate a case takes unbelievable long. Paid the NZD6,000 deposits in late April (got slightly hit by the car behind). Did all the procedures needed before leaving NZ. It's late July now, we still don't know the results. Yes Rentals just kept saying investigation is in process, please be patient. We can't proceed any claims submission on the booking platform (Ctrip) yet, because YesRentals cannot provide the actual amount we are liable. Also, there is no toll-free number to call from overseas.
22 april 2024
Review zonder uitnodiging
That's a good company
That's a good company. Low price and good service. I will choose them again.
22 juli 2024
Review zonder uitnodiging
Highly recommend
Great service. Convenient pick up, drop off and transfer to airport, with friendly staff. Great vehicle, clean and in perfect condition, I was very pleased with it.
13 juli 2024
Review zonder uitnodiging
Antwoord van YES RENTALS
Thank you so much for your nice 💕❤feedback!🚗。。。
We look forward to welcoming you back on your next trip to Queenstown!🚗。。。
Warm regards,
The Team at Yes Rentals Queenstown
I have wonderful memories with car…
I have wonderful memories with car rentals. It’s very good driving experience and nice people service. Highly recommended this car rentals company.
15 juli 2024
Review zonder uitnodiging
Antwoord van YES RENTALS
Thank you so much for your nice 💕❤feedback!🚗。。。
We look forward to welcoming you back on your next trip to Queenstown!🚗。。。
Warm regards,
The Team at Yes Rentals Queenstown
Economical vehicle
I would like to highly recommend this rental car company to people traveling New Zealand with limited budget like me. Easy pick-up since I got the online check-in in advance and effective drop-off. Fantastic hybrid and reliable vehicle!
12 juli 2024
Review zonder uitnodiging
Antwoord van YES RENTALS
Thank you so much for your nice 💕❤feedback!🚗。。。
We look forward to welcoming you back on your next trip to Queenstown!🚗。。。
Warm regards,
The Team at Yes Rentals Queenstown
I had a fantastic experience with this…
I had a fantastic experience with this car rental company! Price were very reasonable! The car itself was in excellent condition and clean! I couldn’t be happier with the service!
6 juli 2024
Review zonder uitnodiging
Amazing Cars and super friendly staffs
Amazing Cars and super friendly staffs, no hassle no hidden cost, fast pick up and drop off, they even give me a large chocolate just becasue I said I was hungry, I'll definitely use this company again!
8 juli 2024
Review zonder uitnodiging
untrained staff cannot extend insurance
I rented a car from Yes Rentals through a booking company called Airportrentals. On pick-up in Christchurch I wanted to extend my rental for a day. This was done but the company could not extend my insurance. The young chaps in both companies were simply rolling their eyes and blaming each other. I would definitely not recommend companies with totally untrained staff and 45 minute wait on their phonelines. This has now left me without insurance.
5 juli 2024
Review zonder uitnodiging
Antwoord van YES RENTALS
We have looked into your concern and I would like to provide some clarification. Our YesRentals Christchurch staff can indeed sell you one-day insurance which is the last day of your rental, provided you bring the car back to our office for recording.
Please understand that the initial insurance you purchased was through AirportRental, which is not directly affiliated with us. Unfortunately, we are not responsible for the extended wait times you experienced on the phone with them. AirportRental is one of our agents, but if you had purchased insurance directly from us, the process would have been much easier.
Thank you for your understanding.
Soooooooo good
Soooooooo good. Excellent and friendly service attitude, very helpful, let me have a wonderful holiday in New Zealand
6 juli 2024
Review zonder uitnodiging
Excellent service
Excellent service, friendly staff and car is clean and worked very well throughout the entire Trip. Highly recommended!
6 juli 2024
Review zonder uitnodiging
Good service :)
1 juli 2024
Review zonder uitnodiging
Great service and fuel efficiency car!
Great service and fuel efficiency car!
16 mei 2024
Review zonder uitnodiging
Stay clear
The car we ordered was not there, or anything similar. We got a car with a knock in the engine and demanded our money back. We were left stranded in the middle of Auckland with 45kg of luggage.. There is little insurance with this deal, I bought my own and lost the lot. You will have you passport photographed if you go here. This place really stinks.
Only the kindness of strangers saved us after travelling for 24hrs.
26 maart 2024
Review zonder uitnodiging
PLEASE AVOID THIS RENTAL COMPANY
TERRIBLE RENTAL CAR EVER.
The service is terrible, and they charge unreasonable price for the repair cost without giving any proofs and details. We had an accident but which was too small, even the manager said 'you can go' after checking the car. But we honestly told them the truth that we had a car accident. and then what we get?
we charged more than 5000 NZD and couldn't get our money back for almost 3 months. During the past three months, they do not give us any updates, or processes until we send them en email.
It's totally a scam company. It's like, a nightmare in my entire life. I wanted to have a good holiday in NZ but this YES RENTAL company SCREWED IT UP.
If you want to have a nightmare, use this car.
Service terrible and procedures are unreasonable.
Although you have an insurance, you can't get your money back.
I highly recommmend to avoid this company if you want to enjoy your trip.
1 februari 2024
Review zonder uitnodiging
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