Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... Toon meer
Bedrijf heeft geantwoord
We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... Toon meer
Bedrijf heeft geantwoord
Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.
Contactgegevens
Enterprise Way, SS11 8DH, Wickford, Verenigd Koninkrijk
- 01268 570900
- customercare@yewdale.co.uk
- yewdale.co.uk
4,7
Uitstekend
255 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Big thanks to Brian today for sorting…
Big thanks to Brian today for sorting the issue with wrong brackets supplied. He managed to get the correct ones to site within a couple of hours, enabling the install to be completed on the day, avoiding costly revisits. Here's to another successful partnership year in 2025
13 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thanks for sharing this experience with us, Gary. We look forward to an even better year together in 2025.
Yewdale - Excellent example of what a supplier should be
We have been using Yewdale for quite a while now and the aspect that has always stood out for us was the excellent service received... right from enquiry through to products being delivered!! Whether it be support or an issue they have always gone above and beyond which is why we want to do more business over the years. Brian our account manager has been a massive help and can always rely on him for support.
4 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to leave us a review, Sam. It's great to hear about the positive experiences you have with us, including the support from Brian too. We hope we can share lots more experiences like this with you in 2025!
Another great year of product and…
Another great year of product and service from Yewdale who assist in every way possible to support the service we give to the contractors.
Big thanks to Neil and Josh for helping on every project too and the full yewdale team. More of the same in 2025!
13 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thanks for the positive review, Jordan. We have lots of exciting new products planned in 2025, so we look forward to an even better year with you next year!
Cant fault this company and there service is 2nd to none. Also the recent change in staff as brought us a new rep called Neil his whole manner is professional and will do anything to help if needed.
Cant fault this company and there service is 2nd to none.
Also the recent change in staff as brought us a new rep called Neil his whole manner is professional and will do anything to help if needed.
13 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thanks for the review, Dennis. It's great to hear positive feedback for Neil, and that he's already developing a good relationship with you.
Brian is always a pleasure to deal with.
We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience.
Brian looks after our account and we value his knowledge. Brian ensures that we are kept informed of any relevant new products or changes.
It is always a pleasure to chat with Brian and get updates, he is an integral part of our relationship with Yewdale.
12 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to leave a review of your experiences with Brian. We are really pleased to hear the feedback on the support and knowledge that Brian helps to provide, and it's great to see this highlighted.
Commercial Blinds
A good product that does exactly what it needs to do. Vast range of fabrics and if there is something that you cannot find on their website, speak to one of the sales team and they will try their upmost to help by either sourcing the correct product or by offering their own equal equivalent.
Their turnaround on orders is exceptional. Our company have placed orders 3pm and had them delivered to our warehouse 5.30am the next morning.
A big mention to Carrie our Accounts Manager and Dave who works in Estimating. They are true assets to the company.
12 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to leave us such a detailed review on your experience with us and our product ranges. We pride ourselves on our speed and quick turnarounds, so it's great to hear you've had positive experiences with these too. We'll also pass on your commendation to both Carrie and Dave too!
What made my experience great
What made my experience great? Carrie. Always ready to go above and beyond in her customer service.
11 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for sharing your experience with Yewdale and in particular, with Carrie. It's great for us to read such positive feedback for Carrie and we're sure that she'll love hearing about this too!
SARAH AND GLENN ARE SO HELPUL!
Sarah and Glenn have been brilliant since we opened our trade account. Nothing is too much trouble - samples, spec sheets, images, rapid return of phone calls and emails.Thank you very much indeed!
10 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Hello, Philip. Thank you for sharing such a wonderful review on your experience with us, particularly your experiences with Sarah and Glenn. They'll be chuffed to read this, and we'll do all we can to make sure you have more experiences like these with us again in 2025!
Brilliant
We've been working with this supplier for a while, and they never disappoint. They are always quick to respond to enquiries and handle everything with efficiency. Carrie, in particular, has been fantastic with special tasks—she's always ready to help and goes above and beyond. Highly recommend!
11 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for the taking the time to leave us such a positive review and recommendation, Kornelia. It's great to hear such positive feedback about your experiences with us, particularly with your Account Manager, Carrie, so we'll share this with her now.
Great service from Brian and his team
Great service from Brian and his team. Used them for a couple of years now for our comercial works.
Fast and honest response to any queries, products delivered on there own vehicles so none of the usual damaged goods.
Thank you,
11 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to share your review with us. It's fantastic to hear Brian and the Team provide you with a great service, and that everything we do comes with speed and honesty. We are also very proud of our own delivery service we offer, Elite, so it's really good to hear your feedback on it. We are also always looking to improve it or hear feedback on where it could go next, so if you ever have any suggestions for us on improving it, or if there is anything you would like to see added to the service, please do let us know.
Exceptional service.
We have used yewdale for a number of jobs over the years and have to say Brian is a credit to the company. His level of product knowledge is second to none. Always goes the extra mile to get a project over the line.
Look forward 2025
Gavin.
Cardiff shutters and blinds.
10 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to leave us such great feedback for both Brian and for Yewdale. We hope you all have a great end to 2024 and we really look forward to working with you even more in 2025.
For a man from Sunderland
For a man from Sunderland, Brian is alright!
Nags me quite a bit though.
10 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
We do our best to put up with his nagging, as it does make him pretty good at his role, so he gets the benefit of the doubt from us (not that we want to make his head too big). Thanks for sharing - we'll share your kind (we think) words with Brian too!
Brilliant service as usual from Brian
Brilliant service as usual from Brian
6 december 2024
Review zonder uitnodiging
Antwoord van Yewdale
This is great to see, Keyan. Thanks for sharing your feedback for Brian with us.
Great services!
1 november 2024
Antwoord van Yewdale
Thanks for the positive review, Jerry. We are glad we could help!
Antwoord van Yewdale
Thanks for the great review, Kevin. We appreciate it!
I always getan excellent service from…
I always getan excellent service from Yewdale on commercial and health care projects. Products are delivered quickly and and technical issues are addressed and dealt with swiftly.
4 oktober 2024
Antwoord van Yewdale
Thank you for taking the time to leave us a review, Greg. We love to read such positive feedback on our service, speed and technical support! If there is ever anything you feel we can improve on or if you have any suggestions for us on anything you would like to see, please don't hesitate to share them with us.
Antwoord van Yewdale
Thanks for the positive feedback on our products and service, Dennis. Please do let us know if there is anything you feel we can improve on too.
Customer Care is excellent!
I was speaking to Dan in the Customer Care Team and he went above and beyond to get some parts to my customer the next day. So happy with the efficient and quick service.
23 augustus 2024
Review zonder uitnodiging
Antwoord van Yewdale
Thank you for taking the time to share a review on your experience with us, Maddie. It's great to hear that Dan went above and beyond for you and we are so pleased to read your feedback on our service! We always aim for a next-day turnaround wherever possible, so we are very pleased to see that we achieved this.
quick and easy turnaround
21 augustus 2024
Antwoord van Yewdale
Great to hear, Chris. Thanks for taking the time to share a review on your experience with us.
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