Bike Shed was for daughter in law who lives at another address. Now assembled, seems fine. One complaint, was expecting advise on delivery but did not get any. Fortunately son was in when attemted s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great sturdy shed. Building the shed up wasnt as difficult as I thought, but it did take 2 of us a good 6 hours !!! The instructions could be a little clearer, as we put a couple of bars on the wron... Toon meer
Bedrijf heeft geantwoord
Parcel arrived in to parts which was annoying to have to wait for the bolts ect to be delivered. The instructions are shooking as they do not give you clear instructions on how to put it together and... Toon meer
Bedrijf heeft geantwoord
I bought a cement mixer from this company at a very good price and with a 120ltr drum offers exceptional value. I would suggest though that this machine is for the DIYer market not a building compan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Yimbly
Geschreven door het bedrijf
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Geschreven door het bedrijf
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contactgegevens
One Canada Square, E14 5AP, London, Verenigd Koninkrijk
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4,2
Goed
3K reviews
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Antwoord van Yimbly
Thank you for sharing your feedback with us. We are truly sorry to hear that some of your plants arrived in poor condition. We always want your greenery to reach you looking its best.
As we haven't heard from you directly yet, please do reach out to our team at support@yimbly.com. If you can include your order number and a few photos of the plants, we will be able to look into this straight away and work on a resolution for you. We look forward to helping you get this sorted.
Poor quality
Definitely unable to fit 2 bikes in as it says in the advertisement. Tension poles done work, the lock and doors don’t line up, it’s very poor quality. Not happy with it at all.
3 april 2026
Antwoord van Yimbly
Thank you for your detailed feedback. We hear your concern regarding the difficulty fitting two bicycles inside and the issues you experienced with the tension poles, lock, and door alignment. Ensuring our products meet the quality and descriptive standards advertised is paramount to us, and we are disappointed that your experience has fallen short. To ensure we can initiate a fact-based resolution and fully address the product quality and specification issues you have raised, please contact us directly at support@yimbly.com with your order details. We will then work swiftly to find a suitable solution for you. We appreciate you bringing these concerns to our attention.
Failed to deliver product, refunded 16 days after purchase
I purchased a netball hope and stand off Yimbly, althoughed dispatched it remained at a distribution facility for around 2 weeks missing date to wbich I had expected it in anti ipation for my sons birthday.
Eventually i was refunded after a couple of call to customer services, who were polite and acknowledge the principle of needing a refund for goods that have not arrived. This whole process had taken 16 days.
Personally keep with merchants you know and trust, i guess im keeping with the proven AtoZ online store
31 maart 2026
Antwoord van Yimbly
Thank you for taking the time to provide such detailed feedback regarding your experience. I am very sorry to hear that the delivery of the netball hoop and stand did not meet the expected timeframe, particularly as it was intended for your son's birthday. We understand how disappointing it is when a special occasion is affected by logistical delays.
I am pleased to hear that our customer service team acted politely and processed your refund once it became clear the item was delayed at the distribution facility. We aim for a much more seamless process, and it is clear we fell short of our usual standards on this occasion. We would appreciate the chance to restore your confidence in our service. Should you wish to discuss this further, please feel free to contact us at support@yimbly.com.
My order was delivered well within the…
My order was delivered well within the timescale that was given at the time of purchase.
5 april 2026
Antwoord van Yimbly
We're happy to hear that your order arrived promptly! We appreciate you taking the time to share your positive experience with us. Thanks for your feedback.
yimble the best
everything was spot on price delivery and the chair was so very good thank you
5 april 2026
Antwoord van Yimbly
We're happy to hear that you found our price and delivery spot on, and that you are enjoying the chair. We appreciate your very good feedback!
Delivery great always kept informed
Delivery great always kept informed, despatched quickly, easy ordering and great value. Product quality excellent.
5 april 2026
Antwoord van Yimbly
We appreciate you taking the time to leave us this wonderful review! We're so glad you found the ordering easy, delivery great, and the product excellent value and quality.
Antwoord van Yimbly
Thank you so much for sharing your experience. We are thrilled to hear that you would recommend us, as providing a top-tier service is at the heart of everything we do. Our team works hard to ensure every interaction is a positive one, and your kind words are truly appreciated. Should you ever need assistance with a future order or have any questions about our range, please do not hesitate to reach out. We look forward to welcoming you back soon.
I ordered 2 standard lollipop trees for…l
I ordered 2 standard lollipop trees for my door step. They have arrived in good condition with beautiful organic compost or soil as the potting mixture. Delivery was excellent, and I was well informed of the delivery arrival to my doorstep. From ordering to delivery, everything was done professionally.
28 maart 2026
Antwoord van Yimbly
We're happy to hear that your lollipop trees arrived in good condition, with excellent potting mixture. We're glad you were well-informed about the delivery. Thank you for your positive feedback regarding our professionalism.
Quality product and value for money
From the conversation with customer services to order the garden set ,to the timely delivery everthing went smoothly.
Excellent communication of order's progress. Good instructions for assembly after delivery.super product and great value for money.
27 maart 2026
Antwoord van Yimbly
We're happy to hear that ordering and delivery went smoothly. We appreciate your positive feedback on the communication about your order and the assembly instructions. Thank you for recognizing the product's value.
Very disappointed
Order on 30th march,5 working days delivery, called them on 10 April, they said sorry, delivery was at fault but it would be sorted, get it in 3 days this is now 18 April and they are asking me if I am pleased with the product that I have not received yet
3 april 2026
Antwoord van Yimbly
Thank you for bringing this to our attention. I am very sorry to hear that your order, placed on 30th March, has not yet arrived and that the subsequent timelines provided were not met. It is also clear that receiving an automated feedback request before your goods have arrived is frustrating, and I apologise for this lapse in our systems.
We take full ownership of the situation and would like to investigate why the delivery has stalled despite our previous assurances. Please contact us at support@yimbly.com so we can trace your parcel immediately and provide a definitive resolution. We value your patience and are committed to ensuring this is rectified for you as a priority.
Bike Shed was for daughter in law who…
Bike Shed was for daughter in law who lives at another address. Now assembled, seems fine.
One complaint, was expecting advise on delivery but did not get any. Fortunately son was in when attemted so delivery could be accepted. M
27 maart 2026
Antwoord van Yimbly
We're happy to hear the bike shed seems fine after assembly. We regret that you didn't receive delivery advice and appreciate you bringing this to our attention. We'll review our delivery process. Thank you.
Efficient in providing refund!
Efficient in providing refund!
I will;avoid the disappointment in the future and spend my money elsewhere!
3 april 2026
Antwoord van Yimbly
Thank you for your feedback regarding the speed of your refund. We are glad that this part of the process was handled efficiently for you, although we are very sorry that the overall experience has led you to decide to shop elsewhere. We always aim to provide a service that meets every expectation, from order to delivery, and it is clear we missed the mark on this occasion. We would value the chance to learn more about what went wrong to ensure we improve. If you feel comfortable doing so, please contact us at support@yimbly.com. We wish you all the best for the future.
I had an issue with the mirror I bought…
I had an issue with the mirror I bought here. The team were very helpful, communicated to the third party on my behalf and the issue was resolved amicably.
27 maart 2026
Antwoord van Yimbly
We're happy to hear that our team was helpful in resolving the mirror issue and communicating with the third party. We appreciate your positive feedback!
Told to “install” a faulty product after days of back and forth
I rarely leave reviews, but this experience has been genuinely frustrating.
I purchased a picnic table and bench set, and after spending around 2 hours assembling it, it became clear that both benches were faulty. The pre-drilled holes do not align with the frame, meaning the seating cannot be properly secured or used at all.
I provided multiple photos and videos clearly demonstrating the issue. Despite this, I was repeatedly asked to send more evidence over several days, only to eventually be told that the item was “not faulty” and to proceed with installation, even though it was already assembled and the fault had been clearly shown.
At no point was a proper resolution offered. No replacement parts, no meaningful refund, just delays and dismissive responses.
I’ve now had to escalate this through my bank, which could have EASILY been avoided with basic customer service and accountability.
Really disappointing experience.
17 april 2026
Review zonder uitnodiging
Antwoord van Yimbly
Thank you for taking the time to share such a detailed account of your experience. We sincerely apologise for the frustration and inconvenience caused by the assembly issues with your picnic table and bench set. It is clear that our communication regarding the evidence you provided did not meet the professional standard we aim for, and we regret that your concerns were not addressed with the level of accountability you expected.
We would like the opportunity to review the correspondence and the technical details of the fault to understand why a more helpful resolution was not initially provided. Please contact us at support@yimbly.com so we can investigate this as a priority. We value your feedback as it helps us improve our quality control and customer support processes.
Fantastic patio furniture from Yimbly
Easy ordering process, quick delivery response, goods securely packaged. Was a bit anxious about putting the units together because of past bad experiences of faulty construction, misaligned holes, missing items like screws and bolts etc. Needn't have worried on this occasion, brilliant construction, holes correctly and precisely positioned all necessary parts supplied, making assembly a cinch. The supplied instructions were easy to fallow and this helped enormously. The patio furniture looks great, very delighted, would recommend highly.
11 april 2026
Antwoord van Yimbly
We're happy to hear that the ordering process was easy, the delivery was quick, and the packaging was secure. We're so glad the assembly was straightforward, with clear instructions and all parts included. Thank you for recommending our patio furniture!
Antwoord van Yimbly
We're happy the item arrived on time and met your needs. Thank you for letting us know you're pleased with your purchase!
Antwoord van Yimbly
We are so happy to hear that our service was quick and efficient for you! We appreciate your positive feedback and your time.
I made an order and it arrived at the…
I made an order and it arrived at the appointed time satisfactorily. There was not any problems associated with the order and it's fulfillment therefore I am delighted with this buying experience.
2 april 2026
Antwoord van Yimbly
We're happy to hear that your order arrived on time and met your expectations. We appreciate your positive feedback and are delighted that you had a satisfying buying experience.
Lovely gate straight forward didn’t…
Lovely gate straight forward didn’t take long to put up
2 april 2026
Antwoord van Yimbly
Thank you for your kind feedback. We are delighted to hear that you found the gate easy to assemble and that the process was straightforward. It is always rewarding to know that our products meet the high standards of convenience and quality we strive for. We appreciate your recommendation and hope you enjoy your new purchase. If you require any further assistance, please feel free to reach out to our team.
Parcel arrived in to parts which was…
Parcel arrived in to parts which was annoying to have to wait for the bolts ect to be delivered.
The instructions are shooking as they do not give you clear instructions on how to put it together and lastly some of the screws do not tighten.
30 maart 2026
Antwoord van Yimbly
Thank you for sharing your feedback. We understand it can be a bit inconvenient when items arrive in separate parts; because of how some of our items are packaged, split deliveries do occasionally happen to ensure everything reaches you safely.
If you are still having a bit of a tough time with the assembly or those screws, please do get in touch with us at support@yimbly.com. We would be more than happy to provide some extra guidance on the instructions or help resolve the issues with the components so you can get everything set up properly.
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