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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I received the package a day earlier than expected. It was professionally packed. I loved the dresses. They fit perfectly and the material is very soft and light. The print looks better when you have... Toon meer

Beoordeeld met 5 van de 5 sterren

A great company to deal with,very professional and friendly nothing is too much trouble always happy to help. Products are superb and great quality all shirts l have purchased have been wonderful... Toon meer

Beoordeeld met 3 van de 5 sterren

I saw their ad on FB, a really cute pair of shoes with the caption underneath the shoes that read "Buy one, get one free". I went to their site, and selected two pairs of shoes. When I went to chec... Toon meer

Beoordeeld met 3 van de 5 sterren

Sizes are not accurate for the USA market. Unlike some manufacturers based in Asia, where sizes run too small for US customers, they run too large--by a lot. If you order, be aware that the shirts fit... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

395 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Experience

Excellent value
Excellent products
Well packaged
Excellent customer service
Prompt delivery

31 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words. We are delighted to hear that you found our products to be of excellent value and well-packaged. Providing excellent customer service and prompt delivery is our top priority, and we are thrilled to know that we met your expectations.

If you have any further feedback or need assistance with anything else, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

A Perfect Hawaiian Style Shirt

My husband loves the Hawaiian style shirts. The prints are fun. The shirts are comfortable. We alternate between washing on cold water and hanging to dry and dry cleaning them to get a nice pressed look.

7 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your experience with our Hawaiian style shirts. We're delighted to hear that your husband loves the prints and finds the shirts comfortable. Your washing routine sounds perfect for maintaining the quality and appearance of the shirts. Alternating between cold water washes and dry cleaning is a great way to keep them looking fresh and pressed.

If you have any further suggestions or comments, we would love to hear them. Thank you once again for your support.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Gorgeous shirts, super-helpful customer service

I recently ordered 4 shirts, all of which are beautiful and fit well. I had to return one of them, because I wear collars with buttons, and did not notice that this one did not have buttons. The return process was effortless, with prompt emails from the company advising that there is no problem, they would pay return shipping, and providing a shipping label.

8 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your experience with us. We're delighted to hear that you are pleased with the fit and beauty of the shirts you ordered. We understand that preferences can vary, and we're glad to know that our return process met your expectations.

If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your feedback and your continued support.

Best Regards
Customer Support
Yiume

Beoordeeld met 4 van de 5 sterren

Great tropical cooling fabric.

The fabric of the dress is wonderful. It feels so cool and comfortable. It will be great for my upcoming trip to Hawaii.

9 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about the fabric of the dress. We're delighted to hear that you find it cool and comfortable. We hope it adds to the enjoyment of your upcoming trip to Hawaii. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery , good quality everthing like it’s on the page is 100& correct

8 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you are satisfied with the fast delivery and the quality of our products. It's great to know that everything met your expectations and matched what you saw on our page.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Super products and super customer service

I am delighted with my order and found the customer service very efficient and accommodating.
In fact, I had ordered a size that was too big and I was able to make an exchange very easily. I was surprised when I saw that the product was sent from China and I was afraid, because the few experiences I've had with items from China have been negative. So I was very positively surprised and I recommend Yiume for all these reasons. The main one, of course, is that the shirts are beautiful.

8 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your wonderful feedback! We are thrilled to hear that you are delighted with your order and found our customer service efficient and accommodating. It's great to know that the exchange process was smooth and met your expectations.

We understand your initial concerns about the product being sent from China, and we are pleased that your experience with us was a positive one. Your recommendation means a lot to us, and we are glad that you find our shirts beautiful.

If you have any further comments or need assistance in the future, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Fast and good communication!!!

8 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback! We strive to provide fast and efficient communication to ensure a seamless experience for you. If you have any further questions or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Nice shirts

Nice shirts, well made. prices are reasonable considering the quality of the product. Delivery is fairly fast too.

30 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about our shirts. We are delighted to hear that you find them well-made and reasonably priced, considering the quality. We also appreciate your feedback on our delivery speed.

Your satisfaction is our priority, and we are glad to have met your expectations.

Best Regards
Customer Support
 Yiume

Beoordeeld met 5 van de 5 sterren

The designs are lively and modern

The designs are lively and modern. The fabric appears to be top quality and the shirts are very well made.

2 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words. We're delighted to hear that you find our designs lively and modern. We take great pride in the quality of our fabric and craftsmanship, and it's wonderful to know that our shirts meet your expectations.

If you have any further comments or questions, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great print

Great print, well sown, and I have received many good comments on the designs.

6 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about our products.

We're delighted to hear that you appreciate the quality of the print and craftsmanship. It's always wonderful to know that our designs are receiving positive feedback.

If you have any further comments or need assistance, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

I originally purchased shirts for my…

I originally purchased shirts for my husband as a gift. I was so impressed by the quality of the product and the ease of ordering, I ordered one for myself.

3 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your positive experience with us. We're thrilled to hear that you were impressed by the quality of our shirts and the ease of ordering. It's wonderful to know that you decided to order one for yourself as well.

If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Gorgeous shirts

This company was extremely helpful. I ordered all the wrong sizes and they quickly fixed my order with the correct sizes with no extra charge. I ordered men's dress shirts and the colors are bold and beautiful. I also found them to be very comfortable. I would definitely recommend.

10 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that our team was able to assist you promptly and efficiently with your order. It's wonderful to know that you are pleased with the men's dress shirts, particularly their bold colors and comfort.

Your recommendation means a lot to us, and we are grateful for your support. Should you have any further needs or questions, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 3 van de 5 sterren

too big too poor quality

The size I already exchanged from L to M and shipping cost were paid by me.
So I didn’t wanted to pay another time to change from M to S size. Especially as I never ever had S size so it seems shirts are weird sizes.

Quality concerns are mainly about quality of cotton and sewing’s. Material feels rather like 10 USD shirt than 100USD.

As returning to China is unreasonable expensive I accepted to keep the shirts but as mentioned I will never buy again.

18 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced with the sizing and quality of our shirts. We understand your frustration, especially considering the costs associated with multiple exchanges and returns.

Regarding the sizing issue, we acknowledge that our sizes may differ from standard expectations, and we are continuously working to improve our sizing charts to better assist our customers. Your comments about the quality of the cotton and the sewing are also noted, and we will ensure that these concerns are communicated to our production team.

We appreciate your candid feedback as it helps us strive for better quality and service.

If there is anything else we can do to assist you or if you have any further comments, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great first time experience

Quality of items, materials and manufacturing.
Shipping was extremely fast. Ordered July 22, arrived July 24.
Packaging was first rate.

22 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback. We are delighted to hear that you are satisfied with the quality of our items, materials, and manufacturing. It's great to know that your order, placed on July 22, arrived promptly on July 24. We strive to ensure that our packaging meets the highest standards, and we are pleased that you found it first-rate.

If you have any further comments or suggestions, please feel free to share them with us.

Best Regards
Customer Support
Yiume

Beoordeeld met 4 van de 5 sterren

Gorgeous fabrics

Gorgeous fabrics but Women's sizing seems to run a bit small. Had to exchange for the next larger size.

Also special ordered a Women's shirt in a fabric that was only offered in Men's. This made my entire order, of 3 shirts, take months!

3 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your feedback regarding our products. We appreciate your kind words about our fabrics. We apologize for any inconvenience you experienced with the sizing of our women's shirts. We strive to provide accurate sizing information, and your input will help us improve.

Regarding your special order, we understand that the extended wait time was frustrating. Custom orders can sometimes take longer to process, and we are working to streamline this to better serve our customers in the future.

Thank you for your patience and understanding. If you have any further concerns or need assistance, please do not hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great design

Great design! Excellent value!
Very good quality materials for the price. Makes Hawaiian kitch much more organic and not as slick. Soulful presentation with fashion.

3 augustus 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words about our design! We are thrilled to hear that you find excellent value and appreciate the quality of our materials. It's wonderful to know that our Hawaiian-themed products resonate with you, offering a more organic and soulful presentation.

Your feedback is invaluable to us, and we are grateful for your support.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Your products are well presented

Your products are well presented, well made and fit perfectly to size. I loved my first shirt and have ordered three more.

29 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words and continued support. We're thrilled to hear that you are pleased with the quality and fit of our products. It means a lot to us that you loved your first shirt so much that you decided to order three more.

If you have any further feedback or need assistance with anything, please don't hesitate to reach out.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Beautiful and beautifully made!

I ordered this shirt for my husband. When it arrived, I was impressed with the 100% cotton fabric and the quality of the workmanship. I liked that two extra wooden buttons were included.

I especially like how the artists are recognized for their contributions to the beautiful print fabrics. Honestly, it was hard to pick a favorite.

My husband loves it.

28 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for sharing your wonderful feedback with us. We're delighted to hear that you and your husband are pleased with the shirt. Including extra wooden buttons is our way of ensuring you have a complete and satisfying experience with our product.

We also appreciate your recognition of the artists behind our beautiful print fabrics. Their contributions are indeed invaluable, and it's heartening to know that their work is appreciated. We're thrilled that your husband loves the shirt and that you found it difficult to pick a favorite—it's always a pleasure to hear that our designs resonate with our customers.

Thank you once again for your kind words and support.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Great designs

Great designs. Excellent quality. Superior service.

24 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words. We strive to provide great designs, excellent quality, and superior service to all our valued customers. Your feedback is truly appreciated.

Best Regards
Customer Support
Yiume

Beoordeeld met 5 van de 5 sterren

Very easy to order

Very easy to order. I looked at all the shirts for a long time. My wife got sick of me showing them to her. I finally ordered one and very pleased with it. Great material, attention to detail.

22 juli 2024
Review zonder uitnodiging
Logo Yiume

Antwoord van Yiume

Dear Customer,

Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found the ordering process easy and that you're pleased with the shirt you selected. It's wonderful to know that the material and attention to detail met your expectations.

We appreciate your support and look forward to serving you again in the future.

Best Regards
Customer Support
Yiume

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