Yo-Yo DESK® Reviews 

538
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Had some problems with delivery/chip on the desk top but they were so brilliant at sorting the problem (and completely over-delivering when they did) that they still get 4 stars. Plus the desk is bril... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought the Yo-Yo small size desk as flatpack self assembly. Took about 90mins to build but was quite easy with clear instructions. Feels solid, works very well and feeling the benefits of being able t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had a Yo-Yo desk pro for almost 5 years now and it has been a wholly positive change in how I work. My chiropractor has commented on my improved posture and neck issues and I am certain that th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From first contact with the lady that answered the phone (I’m very sorry, I can’t remember your name but you were lovely and helpful!) to David Rolfo who gave incredible help with my query, to the act... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kantoormeubilair winkel
  2. ook in
  3. Bouwontwerp bedrijf
  4. Meubelfabrikant

Geschreven door het bedrijf

Yo-Yo DESK® is the UK's leading provider of premium height-adjustable desks and Ergonomic Office Furniture, helping to transform static workplaces into active, healthier environments. Our award-winning Standing Desks, Desk Converters, Laptop Standing Desks and SMART Desks support Wellness, Productivity, and Movement throughout the workday. Trusted by thousands and recognised with the "Best Buy" Standing Desk award by The Telegraph, our office desks combine durability, style, and smart functionality - backed by an Expert Installation and a 30-day money-back guarantee. We offer Free Delivery and Expert Installation, if you need furniture for the office or a home office desk, we have everything you need. Why Choose Yo-Yo DESK®? #1 UK brand for Height Adjustable Desks Designed & Made in Britain using sustainable materials Fast 1–2 day UK delivery Expert Customer Support and Installation Powered by the YO-YO WELLNESS® App for better health outcomes Join the sit-stand movement. Browse our range and discover how Yo-Yo DESK® is redefining the modern workplace—one Height Adjustable Desk at a time.

The UK’s Favourite Range of Standing Desks

Geschreven door het bedrijf

Work Smarter. Work Healthier
Yo-Yo DESK® is a pioneer in sit-stand desks, offering the UK’s favourite range of high quality and affordable standing desks and active solutions. From desk risers to SMART electric standing desks, we have been supplying healthy active working solutions for both office and home office workspaces since 2014.

Free Delivery and Free Installation

Free Next Day Delivery

Free Next Day Delivery
We offer Free Next Delivery, take away the worry and expense, all our orders are sent fully tracked direct to your door

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

538 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,3

Alle reviews

(538)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A great desk that helps my back problem!

The desk arrived in good time and was easy to assemble. It took just under an hour. Since using it, it has been great. It goes up and down smoothly. Customer service was also very good when I needed to check a few things before purchasing the desk.

2 juli 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Maud,

Giving our customers outstanding care and clear communication is a top priority for our company.

We're delighted that you have give us and our products a massive seal of approval!

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Nice product, nice service

Assembled by myself, didn't use any related service, so my order was just to pay and receive delivery. Everything was smooth and quick with no delays. The table quality is nice, its stability in standing position is also nice.

8 juli 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Vladamir,

Giving our customers outstanding care and clear communication is a top priority for our company.

We're delighted to hear that you're so pleased with your Yo-Yo DESK PRO 2!

It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

happy with product and would buy again

easy to order / no problems re delivery & happy with the product. meets the required needs. Good product and would buy again

26 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi,

Healthy thanks for taking the time to review this product. Really pleased that you are delighted with your Yo-Yo DESK 80-S riser.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 3 van de 5 sterren

I bought the dual+ stand only

I bought the dual+ stand only. i have found that the telescopic legs are somewhat wobbly, i suppose i should have expected it but still disappointed.

A bit more detail and an update. The customer support team did reach out to me but i was very busy so never responded (my bad will respond soon)

Due to the size of my desk (Its a custom desktop) it has an odd centre of gravity. This means that the depth of the legs are not sufficient with just the two and i believe i should have bought the three leg unit.

24 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi,

Many thanks for your review. We are sorry to hear that you feel disappointed with an element of your product - if you email over your concerns to sales@yo-yooffice.co.uk , a member of our team will get back to you.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Excellent quality desk

Excellent quality desk, works well.

17 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Tim,

Really pleased that you are delighted with your Yo-Yo DESK PRO 1. We pride ourselves on offering high-quality wellness solutions at affordable prices.

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Mat has really helped relieve pressure on joints

Mat has really helped relieve pressure on feet and joints whilst using my yo-yo standing desk. A must have price of ergonomic kit. Fast delivery, product as described.

10 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Claire,

We pride ourselves on offering high-quality wellness solutions at affordable prices! We're thrilled that you are reaping the benefits of the Yo-Yo Standing Mat (Medium).

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Great

Great - arrived quickly & was super easy to set up. It’s made a huge difference to my working day already

13 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Joanna,

We pride ourselves on offering high-quality wellness solutions at affordable prices so we're pleased that you keeping moving with your Yo-Yo DESK LITE -S riser!

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Contacted the group for advice on my…

Contacted the group for advice on my order, they were very helpful and quick to respond.

7 juni 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Joanna,

Giving our customers outstanding care and clear communication is a top priority for our company. It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 1 van de 5 sterren

Service is Terrible!

If I could give less than 1 star I would - but one can't! I crafted a bespoke desk with SitStand.com and it was a YoYo desk. YoYo contacted me, first they said it would be delivered the following week - then they said it would be longer as they didn't realise it was bespoke. It was rescheduled for Monday 1 July - at 17:20 on Friday 30 June I was phoned to say that the delivery company hadn't realised the desk was so big and it couldn't be delivered on Monday. By this stage I had taken the office to bits ready for the install. When I said that they had committed to a delivery they said they would come back to me. I was then called by a belligerent chap who was in charge of logistics and basically said I would have to wait for the delivery. When I asked why the courier company hadn't been informed of the size of the desk I was told some investigation would happen and he would be back in touch with me on Monday.
He wasn't - Kelly, from YoYo emailed me to say that the desk would now be delivered on Wednesday - I presumed she meant this Wednesday but when they hadn't turned up I went back to the email and it turns out it is NEXT Wednesday....so I will have to wait a week and a half for the install. Terrible communication, terrible service, no recompense at all - they offered me a cable tray and cable management tube in compensation - I refused pointing out that had I wanted those things I would have ordered them in the first place.
This desk and chair has cost me £3200 - the chair hasn't arrived as it was supposed to on Tuesday - and I have had no update, the desk is delayed because they didn't realise it was so big - despite the fact that it was a bespoke order.
Like I say - terrible terrible terrible......

3 juli 2024
Review zonder uitnodiging
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Sara
We are very sorry for the issues you have faced with this order.
As you know your desktop was made to order, when the time came to complete the installation it became obvious that for Health and Safety reasons we would require a 2 man team not the planned 1 man team. Unfortunately this resulted in us having to reschedule your installation.
This was fully explained to you on several calls and whilst your frustration was understandable we did ask that you didn't treat our staff with disrespect and hoped you would agree personal safety is important. Your chair was due for delivery but those arrangements were changed by you with the carrier directly so we are unsure as to why there was another issue there.
We appreciate your concerns and we have taken then on board to ensure we continue to provide the excellent service that we take great pride in and we hope you love the desk, the pictures we seen were stunning.
Please feel free to reach out if you have any more concerns and we will arrange a call back from senior management.

Yo-Yo Desk

Beoordeeld met 5 van de 5 sterren

Excellent post-sale service

Big thanks to David at Yo-Yo Desk for trouble shooting my 4 yr old desk and swiftly getting it back into action. Was genuinely pleased with such great support (phone call and email instructions) so long after my purchase.

1 juli 2024
Review zonder uitnodiging
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Michael,

Giving our customers outstanding care and clear communication is a top priority for our company. It is extremely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;), with a special shout out to David!

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent, efficient, polite and the desk is exactly as advertised on the website and ordered.

21 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Selina,

Provision of excellent customer care and communication is hugely important for our team.

It is hugely satisfying to us that you are so pleased with your experience and given us a a 5 STAR review!

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Great product

Great product

22 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Vicky,

We pride ourselves on offering high-quality wellness solutions at affordable prices!

Healthy thanks for taking the time to review your Yo-Yo DESK HOME.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Beoordeeld met 4 van de 5 sterren

Issues! but all resolved

Firstly, I had to wait 10 days for the desk to arrive and that was only after I had to chase Yo-Yo.
They said they were out of stock but then suddenly the desk arrived, read into that what you will.
When the desk arrived the plastic cover on the right-hand side of the desk was cracked. I have emailed Yo-Yo twice through their support page but no reply. Perhaps leaving this review might get their attention, maybe not.
Shame, the product is quite good, but the communication is non-existent.
Update. The Customer Service Manager has been in contact not only to resolve the issues previously stated but also confirmed personally to me that this was an isolated incident and should not be considered their normal service. It is only fair I mention this as they have made the effort.

21 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Peter

Please can you email your concerns to
sales@yo-yooffice.co.uk and a member of the team will get back to you.

We are delighted that you are happy with the product.

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Really enjoying my new desk

Really enjoying my new desk. Fast delivery.

13 mei 2024
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Antwoord van Yo-Yo DESK®

Hi Monika,

Really pleased that you are delighted with your Flytta Riser 120. We pride ourselves on offering high-quality wellness solutions at affordable prices.

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

This bike is a life changer!

This bike is a life changer! No more sitting down for hours every day at my desk, I've got the freedom to decide between sitting, standing, and now biking. The bike is so quiet and and the movement glides so nicely!

14 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Melissa,

Really pleased that you are delighted with your Yo-Yo BIKE - It really is a game changer!!

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Healthy thanks for taking the time to review this product.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Good quality product

Good quality product, easy to use and assemble with very quick delivery.

2 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Grace,

Healthy thanks for taking the time to review this product. Really pleased that you are delighted with your Yo-Yo DESK RISER 80-S.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Customer support was brilliant.

Customer support was brilliant.

2 mei 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi,

Provision of excellent customer care and communication is hugely important for our team!

It is hugely satisfying to us that you are so pleased with your experience and given us a massive thumbs up ;)

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Very quick delivery

Very quick delivery. Love my new Flytta Rise 120. Easy to assemble and use. Would definitely recommend.

29 april 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Claire,

Healthy thanks for taking the time to review this product. Really pleased that you are delighted with your Flytta Rise 120.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Sit-Stand.Com® / Yo-Yo DESK®

Beoordeeld met 5 van de 5 sterren

Best decision I ever made helping me work from home!

Great customer service and helpful advice.

Solid well built product.

Quick delivery with good communication.

Well priced.

Easy to use and helps increase productivity with the flexibility of sitting or standing whilst working during the day.

30 april 2024
Logo Yo-Yo DESK®

Antwoord van Yo-Yo DESK®

Hi Steve,

Healthy thanks for taking the time to review this product.

We're so pleased that you are delighted with your Yo-Yo DESK PRO 1.

We pride ourselves on offering high-quality wellness solutions at affordable prices.

Gavin Bradley
Chief Wellness Officer
Yo-Yo DESK®

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