I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, al... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done... Toon meer
Bedrijf heeft geantwoord
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as... Toon meer
Bedrijf heeft geantwoord
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never dis... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tussenpersoon voor woningverzekering
- Airconditioning reparatieservice
- Reparatieservice voor huishoudapparatuur
- Ketel- en verwarmingsdienst
- Loodgieter
Geschreven door het bedrijf
At Oncourse Home Solutions, we are a people-centric organization serving 1.4+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all.
Contactgegevens
1415 W Diehl Rd. Ste 270, 60563, Naperville, Verenigde Staten
- 1-888-801-5057
- awr.customersupport@oncoursehome.com
- yourhomesolutions.com
4,4
Uitstekend
255 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You're better off self-insuring
Please for your mental health stay far away from this company. I've paid premiums for over a decade through my gas utility in Michigan and finally had an issue with a washing machine and filed a claim. The initial technician that was sent out indicated that they would order a part and come back in a couple of days for a repair. Oncourse denied the claim indicating the unit was not repairable - after the technician THEY sent out said it could be repaired. They sent out a second tech and the then denied the claim. Their "solution" was upgrading me to a "better" plan for $69.99/mo. so they could send me a small check to assist with a replacement. Save your money - you are better off self-insuring because their premiums will result in far more expense than replacing yourself. I posted the same review on the BBB site and Oncourse offered an email to address my concerns. The response to my email was to call and discuss. I called and was told I'd receive a return call which I never did.
25 december 2025
Review zonder uitnodiging
Antwoord van Oncourse Home Solutions
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
I called for service in the morning and…
I called for service in the morning and the issue was resolved that evening.1224
24 januari 2026
Antwoord van Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Antwoord van Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Service was quick
21 januari 2026
Antwoord van Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Antwoord van Oncourse Home Solutions
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Antwoord van Oncourse Home Solutions
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Getting issues handled quick and easy.
9 januari 2026
Antwoord van Oncourse Home Solutions
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Pulled out tree roots.
Called Sunday morning regarding slow sewer drain, plumbing company out first thing Monday morning. Friendly and completed job in -15 minutes.
12 januari 2026
Antwoord van Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Problem was fixed & repairman came on…
Problem was fixed & repairman came on time, in fact early because he had a cancellation.
7 januari 2026
Antwoord van Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Caring and considerate service people.
8 januari 2026
Antwoord van Oncourse Home Solutions
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Antwoord van Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
value and service
6 januari 2026
Antwoord van Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Out with the old dishwasher & in with the new!!
The guys who came to remove our old dishwasher & install the new dishwasher were very good. It took awhile to remove the old dishwasher (originally from when the house was built in 1995) & install the new one because they had to replace some of the plumbing hookups. All in all they were friendly & did a great job…
30 december 2025
Antwoord van Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
I would say my claim was taken care of
I would say my claim was taken care of, we have had Oncourse Home Solutions for almost 3 years now and this is the first claim experience we have had. Service was great!
27 december 2025
Antwoord van Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Our heat went out on New Years Eve
Our heat went out on New Years Eve. They responded quickly and had the heat back on in an hour or so. Very impressed with the technician. Thank you so much!
31 december 2025
Antwoord van Oncourse Home Solutions
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
The technical was pleasant and…
The technical was pleasant and explained everything he was doing.
10 december 2025
Antwoord van Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Leaking pipe replaced promptly
We noticed a pipe with small pinhole leaks in our basement, not an emergency situation, but something that needed attention. We placed a call to Oncourse on Thursday morning. The service call was confirmed promptly via email within minutes. A local plumbing company called that afternoon to schedule a service call for the next day, in the AM. The service technician arrived at specified time frame and pipe was replaced at N/C to us. Everything was done within 30 minutes. Very pleased with the whole processed.
4 december 2025
Antwoord van Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Nice customer service
13 december 2025
Review zonder uitnodiging
Antwoord van Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Antwoord van Oncourse Home Solutions
Thank you for sharing your feedback with us. We regret that we were not able to provide you with a 5-sta experience. We're going to have one of our Help Desk team members review your claim, your policy and get back in touch with you to discuss it directly.
Antwoord van Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.