Storebox - Samariter Viertel Reviews 2

Super Lage, vertretbarer Preis, schneller Mietvorgang. Leider war die Box alles andere als sauber (Staub, Müllschnipsel, aus unerfindlichen Gründen verstreute Maiskörner...). Auch vor dem Eingang türmt sich einiges an Unrat. Man fragt sich, ob dort je mal ein Mitarbeiter nach dem Rechten sieht? Dafür sind die Preise dann vielleicht doch etwas zu hoch?

We stored some furniture and household items in one of their store rooms in their location in Voigtstraße 27 in Berlin Friedrichshain.

Location and parking
The location itself seemed to be just the repurposed ground floor of a residential house in a residential area. Nevertheless we went there 4 or 5 times to load and unload stuff over the course of 3 months and were always (!) able to park right in front of the front door which surprised us positively.

Standard and use of facility
To us the space seemed secure (multiple cameras and changing access codes to the front door) and reasonably clean. The location of our room and what we needed to do at which door was clearly described on the website and all the given codes worked well.

Service
As all instructions were clear and easy to find, we didn't really needed any service until I forgot to cancel the rental contract on time after a hectic period of moving around between flats in Berlin. After the initial 3 months it renewed automatically to another 3 months. Not cancelling on time was completely my mistake but after explaining the situation to the customer service, they were very accomodating and let us cancel the room right away instead of insisting on us paying rent for another 3 months. Resopnse times were also very fast. Hence we're very pleased with the service we asked for as well and left the whole thing on a very positive note.

More than happy to come back, when we need some storage space again in the future!