Zapmail.ai - Buy Google Workspace Accounts Reviews 71

I had a great experience with Zapmail’s customer support. I ran into a technical issue, and their team responded immediately, set up a meeting, and spent almost an hour with me until the problem was fully resolved.

It turned out the issue was not with the tool itself, but with my VPN setup. Two excellent specialists, Somesh Naruka and Athithian Veerapandiyan, were incredibly patient, helpful, and professional throughout the process. They not only fixed the issue, but also took the time to teach me how to troubleshoot it myself.

I really appreciate their support and dedication. Thank you, Somesh and Athithian, for the outstanding help.

Without a doubt, the absolute BEST customer service out of ALL of the SAAS companies out there.

I haven't ever in my life, experience such a solid and effective service.

If i could give them 1 million starts I would.

They have a referral program, and I already referred someone who signed up, but it still didn’t appear on my referral dashboard. I contacted their support team and was told, “Hello, as you can see on the dashboard, you have purchased a Growth Plan and an add-on plan for 42 mailboxes. Because of this, the mapping could not be completed, since only monthly Zapmail mailbox plans and pre-warmed mailbox purchases are eligible. Annual subscriptions, quarterly subscriptions, domains, aged domains, renewals, add-ons, or upgrades do not qualify.”

I checked the Q&A section, and this information is not mentioned there. They then said it is included in their terms and conditions. Honestly, who reads the terms and conditions? They should simply add it to the Q&A so referrers are aware of it beforehand. Otherwise, people only find out after they have already referred someone and not get paid lol. This company is tricky!

The team is always open to help and responds quickly! Their inboxes are of excellent quality - especially prewarmed accounts. If you need to start with outreach today - there is no better option!

Deceptive marketing offering US-based mailboxes. They are Indian IPs with terrible deliverability. Do not do business with this company. They have a sketchy no-refund policy to make things

Setting up inboxes is straightforward, the sync with Lemlist runs smoothly, and deliverability performance is solid right out of the gate.
But what really sets them apart is the team. Responsive, proactive, and they handle most of the heavy lifting for you. You don't need to become an infrastructure expert to get results.
One of the rare tools where you actually delegate — and it delivers.

Very good, easy to use platform.

I've had several questions since I signed up. Divya, most recently and Alan & Tanish previously have been very helpful in assisting.

Can't ask for much more.

When I first tried Zapmail (on a recommandation), I had never setup a cold email campaign.

Everything was smooth when I set up my Google workspace a few months ago but I recently encountered an issue when setting up the Microsoft one.

I was really blown by the customer support (problems fixed over the weekend?? gamechanger)

Truly appreciating the experience so far!

Their customer support is amazing; they respond within minutes.

Superb customer service! The whole team is very responsive and helpful. Everyone I deal with is knowledgeable, friendly, and my requests are dealt with very quickly.

Joby is amazing. He's highly knowledgeable and great at what he does. He goes out of his way to help you and gives you first class treatment. Great asset to zapmail. Thank you so much

Set up was extremely easy and the team is also very fast to reply when you have questions!

Working very well and great support

My mailboxes were suspended during the weekend.
The system tried to charge my credit card on a saturday and it went unsuccessful, by sunday morning all my mailboxes were already suspended. Now I am trying to recover it and will need to do a lot of setup again. Horrible service. If they are that time sensitive, they should announce it, try to charge before, withhold a minimum balance. So many ways to don't mess up with their clients work.

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The support was great and they recovered everything for me.

I’ve had a negative experience with Zapmail for over 12 months.

I was charged for services I wasn’t actively using, and when I tried to move my Google Workspace to manage it directly with Google, Zapmail did not allow an easy release.

Support avoided giving clear technical answers and instead kept pushing integrations and additional payments. Our company email stopped working during this process, severely affecting our operations.

Based on my experience, be very careful and make sure you fully understand billing and migration options before using Zapmail.

From our extensive experience of cold email we feel Zapmail is one of the top contenders. The deliverability and health of the prewarmed boxes are especially top notch. Their customer service is always efficient and hands on. We plan to continue with them and are going to purchase more plans. A special shoutout to Santan from their team who was super patient and helped us through some important account queries.

Amazing! The team is quick on their feet and resolved the issue right away!

I am just starting with cold emails and they make sure to always respond quickly (Sunday Morning 8am lol) so yeah very happy with pricing and support