Zemurea Reviews 

If they had a zero I would rate them as that. The quality is HORRIBLE! They don’t take returns. If you do want to return they make you pay shipping to china which of course is more than the item costs. WORST COMPANY EVER!!!!! BEWARE!!!

DO NOT BUY FROM THIS COMPANY! I purchased several items in a single order and only received one. I contacted the company and they stated that the other items were delayed, but could not provide an estimated delivery date. They said it could be up to 20-30 days, but possibly longer. These items appeared to be in stock when I placed the order. I requested that they cancel the order and issue a refund, but they refused. They kept trying to force me to order replacement items instead. I told them repeatedly that I was not interested in replacements and asked for a refund, but they continued to send the same message over and over again asking me to choose replacement items instead. They are a fraudulent company and they misrepresent their return and refund policy on their website. DO NOT BUY FROM THEM!

Horrible. DO NOT BUY FROM THIS COMPANY. 4 requests to return a product that took two months to get here and I've heard nothing back. They're a scam.

I have never had such a bizarre and bad experience with a company. I ordered four dresses for a trip that was over a month out. I received an email saying two were not available and to pick something else. I did not want anything else. I then noticed, after advertising 'fast shipping', expected shipping was 5 weeks out! This was not stated at the time of order. I asked to cancel the entire order. What ensued was 13 emails! Each time I reiterated CANCEL the order, I received a discount offer or a pick something else as if they didn't read CANCEL. Finally I received a 50% refund. When I asked where the other 50% was, they told me they were going to ship the available dresses! By now I am in another country and have had to ask my credit card company to deal with this mess. DO NOT ORDER FROM THIS COMPANY. It's not worth the pain factor.

Practically nonexistent customer service. Nearly two months to receive an incomplete order - only one of two items. The top received didn’t even have a label and was made of cheap material with no fabric or care labels to know what it was made of. My requests for a refund before they ever started the order were refused and I’m sure I won’t get money back for this top received which is going into a donation pile. Very disappointed.