I had an average experience with Zen…
I had an average experience with Zen Book Publishers the team was supportive in the beginning and explained the publishing process clearly. However, there were a few delays during the project which made things slower than I expected. on the positive side, they did try to assist whenever I asked for updates and the final outcome was decent. with better timing and faster responses, the overall service could improve a lot.
Antwoord van Zenbookpublishers
Dear Barbara,
Thank you for taking the time to share your feedback. We’re glad to hear that our team was supportive at the beginning and able to clearly guide you through the publishing process.
We also appreciate your honest comments regarding the delays and response times. This is valuable feedback for us, and we are actively working on improving our timelines and communication efficiency to provide a smoother experience for our authors.
We’re pleased that the final outcome met a decent standard for you, and we truly appreciate your patience throughout the process. Thank you again for your input—it helps us improve.
Warm regards,
Zen Book Publishers Team
