I ordered glasses while in Canada visiting my daughter. I live in the Caribbean and cannot get goods so easily there. I ordered them a month in advance to be shipped to my friend who I was going to v... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The price is very reasonable for how cute these frames are! I knew immediately that I would be buying my first pair of prescription glasses from Zniff after seeing them on tiktok years ago. I'm now on... Toon meer
Bedrijf heeft geantwoord
I heard about zinff through an influencer I follow a couple years ago. Zinff has been my go to place to buy glasses, they are great quality, cute designs and affordable prices. Love that they constant... Toon meer
Bedrijf heeft geantwoord
Compre los lentes Tide fotocromaticos. Son hermosos!!! Y muy cómodos. A la luz tenue del sol ya se cambian de color. Yo lo recomiendo. I bough photocromatic lens, frame Tide. They are beaut... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Zinff.com is a professional and global online optical store, offering trendy and high-quality eyeglasses at affordable prices to worldwide customers. We always cooperate with the top frame designers, lenses manufacturing factories and well-known couriers to ensure our eyeglasses are made with high-quality and can be delivered safely to customers. We are always improving our customer service and hope each customer can have a pleasant shopping experience with us.
Contactgegevens
6901 K Ave suite 103, 75074, Plano, Verenigde Staten
- service@zinff.com
- zinff.com
4,5
Uitstekend
179 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best place for Glasses!
I have gotten glasses from Zinff for over 2 years now and have always been met with quality and efficiency. They are so easy to work with and I will continue to buy from them as long as I need glasses.
22 november 2023
Review zonder uitnodiging
Although the glasses are inexpensive
Although the glasses are inexpensive, they are also poor quality. I purchased a pair of the Candice and the arms are already floppy. I am unable to tighten them because the screws are already stripped out. Also their “try-on” function is glitchy and doesn’t work well. The customer service phone number listed is non-operational so you have to use the chat/email function to reach customer service. Save your money. Shop elsewhere.
11 juni 2024
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi,
We are deeply sorry for your unpleasant shopping experience. 😔
We kindly suggest that you email us at service@zinff.com, and our customer service team will assist you in resolving this issue.
We will try our best to offer better service in the near future. Thanks for your feedback.❤🌷
10 outta 10 definitely recommend!
10 outta 10 definitely recommend!! Their customer service is A1. I got my glasses right on time, they came as shown and it was the quality for me😍! As if that wasn’t enough, their sale and discount offers are a Absolute FAV 🥳. They even offer great options if for whatever reason your not happy with your order.. In all honesty they are Top of the list for me!! Order now and keep ordering!!! No regrets!!!
30 mei 2024
Review zonder uitnodiging
They’re good glasses definitely big…
They’re good glasses definitely big glasses they don’t really show the photochrome effect like you can barely tell they are photochromic and I thought it would block like the sun yk but it doesn’t really do that or at least the glasses I choose which was the Esther photochromic and anti blue light glasses this is my first day with them so we’ll see how it goes
28 mei 2024
Review zonder uitnodiging
Overall a very pleasant experience
The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.
4 maart 2024
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi dear,
Thanks for your review. We are glad to know that you like our eyeglasses.
Zinff offer a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us.
LiveChat: 8 pm - 5 am EST, Mon.-Sat.
Email: service@zinff.com
1-302-261-5258
(8 pm - 5 am EST, Mon.-Sat.)
Sincerely,
Zinff Customer Support
I ordered a pair of glasses in June of…
I ordered a pair of glasses in June of 2023 and love them but they formed a crack in the left arm so I contacted them and they sent me a code for a new pair. I am beyond happy at this point.
1 maart 2024
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi dear,
Thanks for your review. We are glad to know that you like our eyeglasses.
Zinff offer a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us.
LiveChat: 8 pm - 5 am EST, Mon.-Sat.
Email: service@zinff.com
1-302-261-5258
(8 pm - 5 am EST, Mon.-Sat.)
Sincerely,
Zinff Customer Support
Great customer service!
13 november 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Excellent
I ordered some new pair of glasses, they arrived in 1 week. Everything nice, no damages at all.
16 juni 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
I am so happy I decided to try this…
I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!
26 mei 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
I've officially become a Forever Costumer❤️❤️❤️
The experience was amazing! Got all the frames in safe little boxes I can store them, with instructions on how to take care of them, fix them if they feel loose, properly clean them and everything! I love that they care so much about the costumer satisfaction ❤️❤️ I had a slight personal issue with one of my frames and no problem, they were right there for me to help solve it ❤️ Overall Amazing service! Amazing Frames, Amazing quality!✨✨ I've had glasses for 10+ years and I am never shopping at another glasses store again 🤣❤️
20 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Great company had a problem with my…
Great company had a problem with my lenses and the took care of me ! And fast responses !
16 april 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Sarah，
We are happy to knwo you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Antwoord van Zinff Optical
Hi dear，
We are happy to knwo you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
great fit and great price for perfect…love this company
great fit and great price for perfect glasses
7 april 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
BEST CUSTOMER SERVICE EVER
Gen was so attentive and so kind and understanding. Absolutely PHENEOMEL experience. My glasses broke and I was able to send pictures of them in the chat (very uncommon to have access to that feature with any customer service live chats) and it was just amazing. I am beyond words. Thank you SO much Gen, and Zinff. GIVE GEN A RAISE!!!
6 april 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Dear,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
She was very helpful
3 april 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi there,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Fast shipping
Fast shipping, great quality, amazing prices! Zinff is my new go to prescription eyewear, what topped it off for me was getting my order in less than a week, i have never experienced fast shipping with any other company, highly recommend!!!
23 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Summer,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
The service was great..
The service was great... The mistake was on my part but helped me correct it.
The product quality and fit was perfect
10 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Aries,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Best online place to buy glasses
I really like the customer service that they have provided me and love the prices of glasses as well.
9 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Tushar,
We are happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
The customer service is amazing
5 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Aimee,
We are happy to know you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Excellent customer service
Excellent customer service. I appreciate the team reaching out to confirm if my order was correct since I have a special glasses size. The glasses I received are very good quality.
2 maart 2023
Review zonder uitnodiging
Antwoord van Zinff Optical
Hi Summer,
We are happy to knwo you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us.
LiveChat: Start a Live Chat at zinff.com
Email us: service@zinff.com (Reply within 24 hours on workdays and 48 on weekends)
Sincerely,
Zinff Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.