Rip off when trying to cancel - AVOID
App itself was fine, I didn't find it too useful for me and was really cutting down on my own so wanted to cancel and that's where the app becomes one star! Its a total rip off, even after emailing their 'support' there is no clear way to see your subscription, let a lone how to cancel it. I am still trying after being billed another £24.99 that I will never see again! Avoid this rip off app like the plague!!
Antwoord van Reframe: Drink Less & Thrive
We’re really sorry this has been your experience, especially around cancelling - that frustration is completely understandable.
You should always be able to clearly view and manage your subscription, and continued billing after attempting to cancel isn’t acceptable.
Please contact help@reframeapp.com with your account details so we can review this, stop any further charges, and assist with next steps.
- Reframe Customer Support