0800 HomeFix Ltd Reviews 1.705

Prompt response, arrived on time, friendly service. Luke was great. Only drawback was that the job could not be completed 'manually' within the quoted time, and a further £400 was charged for machinery use, which felt steep.

Great service kept up to date on everything , I’ve used this company before and would do again

We had a problem with our washing machine draining. Luke came down and assisted with fixing the issue. A really nice gentleman, very respectful, polite and knowledgeable. A credit to your company. Would highly recommend again to anyone. The lady i spoke to on the initial phonecall to discuss the issue was also extremely lovely and very nice to talk to. Clear instructions and a very simple process solved in less than 24 hours

Called out Homefix to send an engineer with the correct part (thermostat) to fix a faulty electric shower. I stressed to them on the initial call to only send the engineer when he could come with the thermostat to ensure that I only had to pay 1 call out charge for the repair. Unfortunately, they sent out an engineer without informing him about this requirement leaving me in the position where I now to pay the cost of 2 call-out charges when the job only required. No blame on Dean, the engineer, he was competent, efficient and friendly and correctly diagnosed that I needed a new thermostat! So to sum up, engineer Dean excellent, Homefix rubbish! I would strongly advise using someone else rather than this bunch of cowboys if you want a reasonably priced, efficient service.

Luke fixed a drainage issue with my kitchen sink quickly and gave useful recommendations on how to improve some other issues. Very professional throughout.

Great experience with Homefix today. Darren was right on time, very pleasant, helpful and professional. Happy with the finished result and will definitely recommend.

Be warned about 0800 Homefix Ltd (operating as James Plumbing via mobile: 07893 979932). I was charged a staggering £346 just for an "investigation" by engineer Harry Ahmed, which involved identifying a seized 2-port valve—a 5-minute diagnostic.
​After paying the massive investigation fee, I was hit with a further quote of £497 for a repair that local High Wycombe plumbers do for £150. The total cost would have been over £800 for a minor valve replacement. They use professional-looking "technical reports" and aggressive T&Cs to justify charging triple the fair market rate.
​Another major red flag: they demand bank transfer or cash only, leaving you with zero buyer protection once they have your money. Do not be pressured by their "non-refundable" clauses or safety scare tactics. Check with a local independent engineer first and save yourself hundreds of pounds.

Engineer arrived on time, was polite and explained everything clearly. Completed the service and parts replacement competently.

Thanks for the follow up.

The experience was very positive. Darren was a great engineer, professional, efficient, and easy to deal with.

Really appreciate the quality of service and the prompt response.

Really helpful, quick and professional

Charlie and Jack quickly responded to ceiling leak within 1hr of call. Professional, tidy and considerate of baby sleeping. Regular updates given during their investigations. Thank you.

Excellent work carried out by lee and james ! Lee has done work for me before , so i was realy happy he came back to fit my boiler ! He always has a smile on his face , nothing is ever too much , and he always explains things to me which i realy appreciate .. lee and james are a credit to your company, im a very happy customer , and i would strongly recommend you to family and freinds …

Very helpful, quick and efficient service from Darren and good communication from the team at all stages

0800 HomeFix dealt with my issue brilliantly. Simon did a great job. Polite and experienced. Would recommend !

Lee did an exceptional job of resolving an issue that British Gas couldn't in two visits. I now have hot water in both my basin and kitchen sinks and a hot shower to look forward to! I will definitely use Homefix again. Thank you for the efficient, friendly and honest service.

Dean was very professional, explained all the options, very polite, swift and tidy. He identified the problem and all the information about what needed to be done and a breakdown of the quote was emailed quickly, so that I could forward it to the insurance company.

Response to initial request was very fast from office staff. Charlie was friendly and did a great job, fast and efficient and explained what he was doing. Initial rate was competitive, but the additional work was a bit pricey for what it was.

In response to my review 0800 Homefix Ltd they said that couldn’t forward the report to me because I gave them the wrong email address. 0800 Homefix ltd forwarded the first invoice for over £144 to me via email. I called the company Thursday and Friday requesting the report and at no point they mentioned incorrect email. It was only when I asked for my money back that they said I gave them the wrong email. They weren’t interested in anything apart from money and over inflating price for a straight forward job.