123Loadboard.com Reviews 

1.063
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Nikki is outstanding- very clear and insight - taught me how to navigate your product - I feel more confident after this tutorial. I recommend her to train others , she was really that helpful . Oh to... Toon meer

Beoordeeld met 5 van de 5 sterren

King was very helpful patient and courteous. I would recommend 123loadboard if they are looking for a streamlined easygoing attitude and king made this experience flawless and very easy to understan... Toon meer

Beoordeeld met 5 van de 5 sterren

I received a phone call from a nice gentleman named Oleman. I was walked through the process of finding loads for my type of vehicle and was shown how to navigate the app. I appreciate his time and pa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience working with Mr. Olman to register my company with 123Loadboard. He was very helpful, professional, and patient throughout the entire process. He explained everything clearly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Logistieke dienstverlening
  2. ook in
  3. Transportbedrijf

Geschreven door het bedrijf

123Loadboard.com is a freight matching service providing shippers, carriers, owner-operators and brokers the most comprehensive online load and truck board. By applying the latest technologies, 123Loadboard delivers to members pertinent trucking tools to overcome challenges such as freight matching, credit, compliance issues and routing, while keeping costs affordable. For more information, visit http://www.123loadboard.com.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.063)

61 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

THEY ARE A SCAM STAY AWAY

THEY ARE A SCAM STAY AWAY ! Loads don’t get booked . I tried their 9 day FREE plan . Card still got charged and they would not refund me . Said only a credit for the month !! They just a FRAUD!!!

22 februari 2024
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Something does not seem right. Our free trial is for ten (10) full days and we DO NOT bill your card beforehand. Please note that our process to unsubscribe is available on our self-serve website 24/7 (https://help.123loadboard.com/hc/en-us/articles/360037257173-How-can-I-manage-my-subscription-purchased-through-your-website-or-sales-team-). Feel free to call us at 877-875-5301 (8am-6pm M-F EST).

Beoordeeld met 5 van de 5 sterren

Good experience with this app it was…

Good experience with this app it was easy to get access and great customer support!!

31 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Thanks for rating Levita. We love hearing from our users and are continuously updating our load board with additional features to make it even better. If you have additional suggestions, we'd love to hear about them. Please email us and we'll get them added to future versions.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Chantel is the greatest. Just when I was about to throw the towel in because I didn’t know how to navigate the app she took her time and properly explained the system to me. Thanks Chantel let’s get this money.😂

29 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Glad we were able to help you out and show your the benefits of 123. Thanks for your support. We will keep working to provide a great user experience. You can follow us on Facebook and Twitter to get the latest information.

Beoordeeld met 1 van de 5 sterren

This is one of the worst loadboard ever…

This is one of the worst loadboard ever . Go if you want a good load board go to dat . This load board does not benefit you at all

23 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Sorry to hear about your experience. Please let us know more about what went wrong and we can help/address your issue. Being ranked the #1 rated load board app, 123oadboard can help your business. Call us at 877-875-5301.

Beoordeeld met 5 van de 5 sterren

So happy To be a part of 123 Loadboard…

So happy To be a part of 123 Loadboard company

Everything is clear and easy to understand
Thanks Chantel Da Cunha for your help ⭐️⭐️⭐️⭐️⭐️

22 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Nigel, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

I'm new to 123 Load Board

I'm new to 123 Load Board, I was about to end my subscription, but with Adelina help, she was able to show me how to effectively use the load board for advancement.

Thank you Adelina for taking time out to help me.

10 januari 2024
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Glad we were able to help you out and show your the benefits of 123. Thanks for your support. We will keep working to provide a great user experience.

Beoordeeld met 5 van de 5 sterren

Im a new user to this load and it is…

Im a new user to this load and it is one of the best load boards. It has exceptional features that are very useful. A major plus to be able upload documents directly from board. Agent Chantel was amazing with navigating me through board. Would definitely recommend using 123 load board.

8 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Thank you very much for your 5-star rating!!!

Beoordeeld met 5 van de 5 sterren

CHANTEL WAS VERY HELPFUL SHE TAUGHT ME…

CHANTEL WAS VERY HELPFUL SHE TAUGHT ME SO MUCH IN A SHORT AMOUNT OF TIME I NOW FEEL CONFIDENT ENOUGHT TO NAVIGATE THE LOAD BOARD

5 januari 2024
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Beoordeeld met 5 van de 5 sterren

CHELSEA Smith was absolutely amazing

CHELSEA Smith was absolutely amazing. 5 stars are not enough. Very helpful and super caring.

28 december 2023
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime :)

Beoordeeld met 1 van de 5 sterren

STAY AWAY FROM THESE SCAM ARTISTS

Emailed the company to cancel my subscription cause the app didn't work for me. They responded and then still continued to charge my card 2 weeks later. When I emailed them to give me my money back they refused and said that it was my fault and they didn't have to cause they never violated our agreement!?

They charged me over 60$ and then told me to go screw myself stay far away from these scam artists! Do not give them your payment information!

7 november 2023
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Brody, we located your account and confirm that your cancellation request sent through our website was received and processed the same day. Should you have any questions, please reach out to us at 877-875-5301.

Beoordeeld met 5 van de 5 sterren

My Experience with 123 Loadboard

123 is a good Load Board. What makes it great is the customer service. Their attention to carriers and truly understanding their needs is exceptional. I would definitely recommend giving it a try.

15 december 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Thanks for your support. We will keep working to provide a great user experience. You can follow us on Facebook and Twitter/X to get the latest information.

Beoordeeld met 5 van de 5 sterren

The Customer Success Manager is PERFECT!

To make a Long story short, I signed up with several different companies looking for short term (or short notice) transportation jobs. Something that I believe is called "hot shots" in this industry. Having just a small amount of experience; )I deliver newspapers, pizza, and I drive "off and on" for a local cab company,) I thought I knew enough about the general lingo or jargon to get what I was looking for. Long story short; I still don't know everything but I am far much more aware of what I don't know now compared to what I thought I knew then! I dealt with an individual by the name of "Adelina Proveja", (and I hope I spelled the name correctly!), and she could have not been more perfect in her position. She went above and beyond with an incredible amount of patience, trying to explain to a potential driver, (myself), the INS and OUTS and the intricacies of the business that she worked for. Ultimately, even though I could not at this time offer her anything as far as usefulness or employability, and despite the fact that we spoke for almost half an hour on the phone, she very patiently, generously, and thoughtfully answered ALL my questions! In this day and age we've come to expect a lot from people who work in the "service" industry, and, the individual I spoke to, went above and beyond! She was very helpful, knowledgeable, and most importantly patient! If I had to make a very general comparison, I would combine her knowledge with that of a teacher, and her patience with that of a nun! Her official title, in the capacity of which she works at her job, is, "Customer Success Manager"... and that title could not be any more perfect for her! If she stays with her company just a few more years, I am positive we will see it among the top Fortune 500 companies of the world!

3 december 2023
Review zonder uitnodiging
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Antwoord van 123Loadboard.com

Paddy, such a detailed review. Thank you so much!!! We take pride in treating every customer with respect and glad we were able to help you out. Please recommend our load board, and don’t hesitate to shoot us a note if you have any questions.

Beoordeeld met 1 van de 5 sterren

Don't waste your time and money with…

Don't waste your time and money with this company!

I opened a free trial account with them, and on the same day, I requested the cancelation, as they didn't have ANY load 150 miles from my city.

I sent an email requesting the cancelation, and they replied offering one month free, which I never asked for and I don't want to; I REQUESTED THE CANCELATION!

10 days latter I sent another email checking if my request has been done, with no reply.

After 2 months, they were still charging me, and after 2 phone calls, they still insisted that it was my fault I didn't find the unsubscribe link hiding in the middle of the email.

Be far from this company, besides the minimum and terrible loads posted on their loadboard, they are trying to make any money they can holding memberships after the "free" trial.

7 december 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Almir, something doesn't sound right. We verified your account and our records and confirm that we received your request to unsubscribe and immediately replied the same day. Please verify your inbox and should you have any issues, please call us at 877-875-5301.

Beoordeeld met 5 van de 5 sterren

great informative loadboard

great informative loadboard . great compliance . customer service is good and they are well informed about every thing happening right now in industry . high five from me.

24 september 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Chris, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Beoordeeld met 5 van de 5 sterren

Aaliyah has been amazing

Aaliyah has been nothing short of amazing! From personal walkthroughs on how to navigate the website to keeping her word and following up to make sure that our questions are answered.

1 november 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Thanks for rating us 5-stars. It's delightful to hear such positive words and it’s always a pleasure to serve our users.

Beoordeeld met 5 van de 5 sterren

Jeremy was absolutely amazing he…

Jeremy was absolutely amazing he literally walked me through getting setup. He is awesome!!

1 november 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Thanks for your review Joseph! Please recommend our load board to your fellow truck drivers, and don’t hesitate to shoot us a note if you have any questions.

Beoordeeld met 1 van de 5 sterren

After we cancelled this subscription…

After we cancelled this subscription they charged us. We requested a refund and they have openly admitted they DO NOT do refunds on THEIR MISTAKES. Absolutely the worse loadboard. Stick to DAT, this is a joke.

22 oktober 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Hi Kayla, something does not seem right. We verified our records and see that our customer success team spoke to you on Sep. 5, 2023 and explained the process to unsubscribe. Our process to unsubscribe is available on our self-serve website available 24/7 (https://help.123loadboard.com/hc/en-us/articles/360037257173-How-can-I-manage-my-subscription-purchased-through-your-website-or-sales-team-). Feel free to call us at 877-875-5301 (8am-6pm M-F EST).

Beoordeeld met 5 van de 5 sterren

… The Customer Service Representative Aaliyah Chance

The Customer Service Representative Aaliyah Chance went above and beyond in helping me understand the most effective way to navigate the 123 LOADBOARD. She is very patient, efficient and knowledgeable.
This interaction was well beyond my expectations. Keep up the good work!

26 oktober 2023
Review zonder uitnodiging
Logo 123Loadboard.com

Antwoord van 123Loadboard.com

Clement, it's delightful to hear such positive words and it’s always a pleasure to serve our users.

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