I purchased a pool cleaner from 123Pools, unfortunately after a few months use it failed to work. The manufacturer decided to refund me in full via 123Pools thanks to Claire who was my contact. I... Toon meer
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Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Toon meer
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Toon meer
I have purchased a few items from 123 Pools now and on every occasion they have gone above and beyond when something has not gone to plan. On this occasion I hand purchased a Sand filter pump, a part... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Contactgegevens
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Verenigd Koninkrijk
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Uitstekend
266 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and product knowledge
Superb customer service and product knowledge. Would highly recommend.
20 juli 2024
Excellent customer service
Very useful and friendly chat. Great service and products as described.
3 juli 2024
Great service .
Great service .. even after I bought the heater the guy still helped me out weeks later . ⭐️⭐️⭐️⭐️⭐️
1 juli 2024
Ordered what I needed two days later it…
Ordered what I needed two days later it arrived first class service
27 juni 2024
Flotide A7 heat pump.
Great delivery. Good communication from 123 pools. The heat pumps works really well. Unfortunately the supplied bypass valve was missing some PVC piping which I had to get off Amazon, not 123 pools fault. After the initial start up of the heat pump I had loads of questions which 123 pools were very helpful with.
3 juli 2024
Very helpful and sorted a problem…
Very helpful and sorted a problem quickly. Arrived on time, item as described.
2 juli 2024
Really good communication and support
Really good communication and support. Also good product at a good price. Thank you
24 juni 2024
Fantastic customer service
Thanks Nick.
Almost instant replies on the email, when I had questions, from product recommendation to my home instal.
13 juli 2024
Review zonder uitnodiging
Great advice before I purchased then…
Great advice before I purchased then arrived a day earlier than expected. Seller also been great with some questions I had with installation. Very happy.
17 juni 2024
Excellent service
Excellent service, product arrived in a timely manner. Customer service has been excellent
3 juni 2024
Very Helpful and great value for money.
Very helpful with advise on what is the correct equipment for you. Quick to respond to queries and very prompt delivery. Overall a very positive experience. Would highly recommend.
3 juni 2024
Fabulous heat pump
123 pools answered all my questions very promptly my goods I received were as stated on the web page. Highly recommend them
5 juni 2024
We had a delay with delivery.!
We had a delay with delivery.!
I don’t think company realised we were on the Isle of Wight.
29 mei 2024
Antwoord van 123 Pools
Please accept our apology for this, there was an issue with the courier and their partner (Ferry Seed) as they would not accept the pallet due to the size and weight.
We had to find an alternative way to ship your heat pump which costs us an additional £195 + VAT to get that palleted heat pump across the water to you. Certainly a lessons learnt from our part. We lost money on this sale.
Very helpful with regards to purchasing…
Very helpful with regards to purchasing a pool heat pump which arrived when stated.
3 juni 2024
Excellent from start to finish
Excellent from start to finish. Easy to order, great advice from chat, told me exactly what I’d need to connect existing pump to heater. Great communication and would highly recommend for a hassle free way of buying pool stuff! Thanks
28 mei 2024
Great experience, would buy again
Full of knowledge and very quick to respond. Shipped to the republic of Ireland without issue and also advised what extra bits I might need. Contacted after about another product and gave great advice rather than just getting another sale. Would genuinely buy again without hesitation.
23 mei 2024
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