I cannot recommend David highly enough. From my very first phone call, when I was looking for advice on the best and most efficient way to heat my above ground pool, he was incredibly knowledg... Toon meer
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Lees wat reviewers zeggen
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Toon meer
Bedrijf heeft geantwoord
As always one phone call and I get what I need professional staff knowing what there talking about, a real person thats always happy to help, could not go anywhere else. After sales support will alwa... Toon meer
Bedrijf heeft geantwoord
I callaed today regarding a technical issues with a product I purchased from a private seller and spoke with a gentleman from this company who gave me some fantastic advice and helped me sort it out.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Automated Environmental Systems
Geschreven door het bedrijf
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Contactgegevens
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Verenigd Koninkrijk
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Uitstekend
1K reviews
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Outstanding Service From Start to Splash! ⭐⭐⭐⭐⭐
I cannot recommend David highly enough. From my very first phone call, when I was looking for advice on the best and most efficient way to heat my above ground pool, he was incredibly knowledgeable, patient and generous with his time.
He guided me through everything, helping me choose the right heat pump, filter pump and all the fittings and accessories I needed to connect the whole system together. As someone who was completely new to pool equipment, I really appreciated having someone I could trust every step of the way.
What truly sets David apart is his after sales service. He spent a considerable amount of time with me on a video call, talking me through the installation, checking every connection and making sure everything was set up correctly. Nothing was too much trouble.
The result has been fantastic. Everything is running beautifully, the pumps are impressively quiet and the whole system works exactly as promised. Best of all, the pool reached a glorious 32°C and my grandsons spent a perfect afternoon floating around in their inflatable rings while watching the England v DR Congo World Cup match. It was exactly the family moment I had hoped for.
If you are looking for someone who genuinely cares, gives honest advice and provides exceptional customer service from start to finish, David is the person to call. Outstanding service, outstanding knowledge and a pleasure to deal with. Five stars without hesitation.
1 juli 2026
Review zonder uitnodiging
What a brilliant company
What a brilliant company. Go well above and beyond on the customer service experience! Bought from them multiple times and have never let me down once ! Go buy ! If only SKY would take note 🤦♂️
9 juni 2026
If Carlsberg made…
If Carlsberg made…
Simply outstanding customer service from AES.
Constructive, economical and effective solutions every time
Based on 5 yrs experience
9 juni 2026
Antwoord van Automated Environmental Systems
Hi Linley, Thank you so much for the review and we're really happy to hear that we are still refreshing the parts other businesses cannot reach! Here's to another five years :)
Excellent service and technical advice!
9 juni 2026
Antwoord van Automated Environmental Systems
Hi Ronald, thank you for your feedback, glad we could be of help :)
Great
Great help sourcing the correct component and then it arrived really quickly. Many thanks.
5 juni 2026
Antwoord van Automated Environmental Systems
Hi Paul, thank you for your positive feedback, always happy to help :)
Kind Regards,
The team at AES
We use AES every year for maintenance…
We use AES every year for maintenance the engineers always arrive on time and are efficient and cheerful.
What's not to like
5 juni 2026
Antwoord van Automated Environmental Systems
Hi Richard, thank you for your feedback on your recent service visit, really pleasing to hear that the standard is being maintained and thanks also for your continued trust in us :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi Rupert, thank you for your positive feedback, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi Terry, thank you for your feedback and the repeat business, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi John, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
They are a fantastic company friendly…
They are a fantastic company friendly and easy to deal with. Very helpful
28 mei 2026
Antwoord van Automated Environmental Systems
Hi Kevin, thank you for your positive feedback, always happy to help :)
Kind Regards,
The team at AES
Great customer service
Great customer service, special thanks to Shell for going above and beyond.
6 juni 2026
Review zonder uitnodiging
Antwoord van Automated Environmental Systems
Hi Neil, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Engineer was onsite within 24 hours
Engineer was onsite within 24 hours, was extremely helpful, insightful and efficient. Problem resolved and communications around payment and works completed was clear and simple.
1 juni 2026
Antwoord van Automated Environmental Systems
Hi Daniel, thank you for your feedback on your recent service visit, glad to hear everything went smoothly, we're always happy to help :)
Kind Regards,
The team at AES
Great experience very professional and…
Great experience very professional and reliable. Provided regular updates on delayed parts. Greta experience!
3 juni 2026
Review zonder uitnodiging
Antwoord van Automated Environmental Systems
Hi Ash, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Very hellpful
Was looking to purchase another pool cleaner that was more expensive but was helped out and ended up with a cheaper one saving me money while being very informative every step of the way.
1 juni 2026
Antwoord van Automated Environmental Systems
Hi Donnie, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Contacted AES
Contacted AES 10am for a pump, they had in stock. I asked them be for i ordered, will i get the delivery within 2 days if not i will go somewhere else. Got told yes that will fine as usually next day delivery and you will get a notification to track order. So i Ordered it. No confirmation of order on the day of purchase strange ...... So i rang back to tell them that payment has been sent can you let me know asp nobody rang back.
Next day rang office they confirmed payment and said its on the way should be with you by Wednesday ...no show, Thursday sent email to cancel order. Friday midday, lucky i was there as no info to say it was coming, a lorry carrying digger parts turn up with a pump 4 days later. Rang AES spoke to the guy who did not give a shit Nick who process the order he just was not bothered that i came late , no information on delivery , after all what i said about i will order from somewhere else if you cannot get it to me by Wednesday . don't think i will be going back there again.
29 mei 2026
Antwoord van Automated Environmental Systems
Hi Peter, thank you for your feedback, as frustrating as it clearly was for you, its not the high level of service we aim for and you clearly did not receive that from us on this occasion, when we receive negative reviews our MD prefers to respond in person, so please be assured he will be reaching out to you separately to discuss the points raised. Cold comfort perhaps, but we do take feedback seriously.
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi Jo, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Antwoord van Automated Environmental Systems
Hi Stephen, thank you for your feedback, always happy to help :)
Kind Regards,
The team at AES
Excellent professional service
Excellent professional service. Purchased pool robot cleaner not tested in water until July, but whole advice and sales process knowledgeable. Friendly and helpful.
28 mei 2026
Antwoord van Automated Environmental Systems
Hi Stephen, thank you for your feedback now you have used your robot, always happy to help :)
Kind Regards,
The team at AES
Extremely helpfull service
Sorted my heat pump issues instantly plus went through all options available for pipe replacement to my pool , extremely helpfull as always , my go to company for pool gear , top job thank you
27 mei 2026
Antwoord van Automated Environmental Systems
Hi Donna, thank you for your feedback and thanks for your continued trust in us, always happy to help :)
Kind Regards,
The team at AES
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