I wanted to leave some feedback for Josh, who helped me arrange my taxi insurance. He was extremely helpful throughout the whole process, explaining everything clearly and making sure I understood... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
She was wonderful. Very patient over matters and clear communication. Couldn’t praise enough how great she was. Very thankful and grateful.
Big shout out to Martin for hand holding me throughout the process from start to finish. Smashing bloke who went out of his way to get me the best insurance deal under my circumstances
Bedrijf heeft geantwoord
Very helpful company and such great customer support. I appreciate this company provided me with a policy and now 2nd year in the row I’m choosing to stay with them. Individual approach and very at... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- Autoverzekering
- Verzekeraar
- Verzekeringsmaatschappij
- Motorverzekeringsmaatschappij
- Persoonsverzekeringsmaatschappij
Over 1 Answer Insurance
Geschreven door het bedrijf
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Contactgegevens
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Verenigd Koninkrijk
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Uitstekend
3K reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Great service
They followed up and always responded to any queries Ect
Didn't feel any pressure
They did what they said , when they said they would
2 april 2026
Review zonder uitnodiging
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Excellent service
Went out of the way to look for an affordable rate. Every stage well explained.
1 april 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Chris was very helpful
Chris was very helpful. He said that he quote me a good price.and he did within the hou
r.he kept his word.
1 april 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you very much for your review, we appreciate you taking the time to share your experience with us.
We did notice that the rating appears as 1* but from your comments it sounds like you intended to leave a 5* review.
The best way to amend this would be remove this original review and resubmit, regardless, we thank you for your support, it means a lot to us.
Kind Regards,
One Answer Insurance.
Would tell others to use the company
Very helpful explained all options
1 april 2026
Review zonder uitnodiging
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Very helpful company and such great…
Very helpful company and such great customer support. I appreciate this company provided me with a policy and now 2nd year in the row I’m choosing to stay with them.
Individual approach and very attentive staff.
Special thanks to Daniel for helping me to renew my policy for this year.
30 maart 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Brilliant service from Bashir to get me…
Brilliant service from Bashir to get me set up with courier, goods in transit and public liability insurance. Way easier than expected and most importantly great reasonable prices
1 april 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I think she is Emily who help me a lot…
I think she is Emily who help me a lot for my renewal thank a lot dear for your help
24 maart 2026
Review zonder uitnodiging
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
That you are at the end of the phone if there is any we need
There is always someone at the end of the phone to help
16 maart 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Good insurance seller
14 maart 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience, albeit seems the star rating has been placed in error.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I had a call from Chris who was very…
I had a call from Chris who was very friendly, polite went through everything thoroughly & answered any questions I had excellent, very pleased with the help I had today. Will be recommending going forward.
18 maart 2026
Review zonder uitnodiging
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
This is a company you eventually have to use when you screw up and get banned from driving
Despite telling them on more than one time with email that all my information has stayed the same and there was no change to my information the still insisted on an hour phone call to try and up sell shit I didn't want and demanding a review on the service they provide and the constant harassment for me to contact them
12 maart 2026
Antwoord van 1 Answer Insurance
Good Morning,
We’re sorry to read your concerns, but would like to clarify the process.
As an FCA regulated broker, we are required to confirm key policy details verbally to ensure accuracy and that all information is correctly understood before cover is arranged. For this reason, renewals cannot be completed via email and must be completed over the phone.
In reply to your comments regarding call duration, we have reviewed our records and are unable to identify a call of approximately one hour as described. Our system shows two calls at the beginning of March, followed by your renewal being completed on 12th March 2026, with the total call time being significantly less than stated in your review.
We hope this clarifies the situation and look forward to continuing to provide your insurance policies in the future.
Kind Regards,
One Answer Insurance.
Fast and easy to get insured
Fast and easy to get insured. Cheaper than I was expecting considering my circumstances.
3 maart 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwoord van 1 Answer Insurance
Good Morning,
We’re sorry to hear that you felt the claims assistance did not meet your expectations.
One Answer does not directly handle claims, we have passed your feedback to the relevant claims team to review and provide further information. We take all feedback seriously and appreciate you bringing this to our attention.
If there is anything further you would like to share in the meantime, please feel free to get in touch.
Kind Regards,
One Answer Insurance.
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very polite helpful and fast
16 maart 2026
Antwoord van 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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