1st Call - Window & Door Repairs Reviews 

185
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I recently had new glass installed in my bedroom window, and I’m very pleased with the result. The installer was professional, arrived on time, and completed the job efficiently. The new glass looks g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Had salesman come, placed order for 3 glazing units and new hinges, and paid my deposit. Was promised someone would ring the following day to arrange a survey, I rang the company 2 days later as no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything went smoothly from my first contact to the finished repair on my window. Job completed in less than a week to a high standard. Aqib who came to do the repair was the most lovely bloke. Po... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I hired 1st Call to initially fix my attic window lock and replace a damaged window. They were that professional and trustworthy I asked them to fix my broken external door handle and locking mechanis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatiebedrijf
  2. Glasreparatieservice
  3. Thuiszorg

Geschreven door het bedrijf

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(185)

111 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Contacted this 1st call about doing…

Contacted this 1st call about doing some repair work, after a builder had fitted my windows incorrectly and causing me problems. They was quick to respond, had a visit from someone who explained what could be done to help with the problems and within a few days James and George came to complete the work. They were both polite and committed to completing the job with as little mess as possible. I’m very impressed with everything and I would be happy to use this company again, also happy to recommend them. Price was very good too.🙂

30 april 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Thank you Susan for you kind honest review glad we could help and be of service

Beoordeeld met 4 van de 5 sterren

Excellent window repair

I was very impressed with the response time and the quality of job done. The cost was cheaper than many other companies and the quality of work was excellent. Will highly recommend 1st call.

21 april 2025
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Antwoord van 1st Call - Window & Door Repairs

Peter thankyou for your kind and honest 5 star review

Beoordeeld met 5 van de 5 sterren

Very professional service young man who fitted the windows…

The young man who fitted the windows James was polite and professional, he made very little mess and it it was all cleared away immediately. The service was impressive the price was very reasonable and I would use them again and highly recommend them

16 april 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Thank you Jenny for your kind and honest words always here to help

Beoordeeld met 1 van de 5 sterren

Run Away

Run Away - Guy came and gave me a quote which was accepted, deposit was paid.

Then no survey took place. I was an informed that pay additional amount! I denied and job was cancelled. Need to call couple of times to gate my deposit back.

Full wastage of time.

16 april 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Mr Shuaib i have no record of you placing a order with us.But if you are wanting a repair please do get in contact with us and we can get this repair done for you.MANY THANKS

Beoordeeld met 5 van de 5 sterren

Replaced double glazed windows units

Replaced double glazed windows units, great service, job done very well and ensured all tidy and clean afterwards.

3 april 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND HONEST WORDS ALWAYS HERE TO HELP

Beoordeeld met 5 van de 5 sterren

Gasket repair on patio doors

Just had the gasket, locking mechanism and handles replaced on my patio doors . James was very friendly and polite he cleaned up after himself and very happy with his work .

8 april 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

THANKYOU APRIL FOR YOUR KIND WORDS IM GLAD YOUR HAPPY WITH THE REPAIR ALWAYS HERE TO HELP THANK YOU

Beoordeeld met 5 van de 5 sterren

Great job

James was very polite also did
a fantastic job would recommend to my friends and family thank you James Mrs Bamforth

1 april 2025
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Antwoord van 1st Call - Window & Door Repairs

Mrs Bamforth thankyou for your kind words and 5 star review James will be over the moon allways here to help

Beoordeeld met 1 van de 5 sterren

Ridiculously overpriced

Ridiculously overpriced

31 maart 2025
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Antwoord van 1st Call - Window & Door Repairs

looking at your other two reviews jon your not easily pleased the price you wanted to pay for the materials alone was more expensive than what you wanted to pay we physically can not do that good luck finding a company that will do it cheaper than us sorry we cant help you on this occasion

Beoordeeld met 5 van de 5 sterren

I had few issues with my front door

I had few issues with my front door. Dodgy handle and lock plus rubber seals were gone. Checked the market to find a quote for a new door which was just shocking. Then I found 1st Call Repair and messaged them. Within minutes received a call for Adam explained the issues I was having. I think next working day, one of their team member came to check the issues and gave me a very reasonable quote. And then on 3rd day James came to fix and replace the components. He did a great job. No mess whatsoever. Very polite and a true gentleman.
Fast service, great communication and sorted the job perfectly. 1st Call Repair done a fantastic job!! Without a shadow of a doubt, I can highly recommend!!!

26 maart 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS MR MEHMUD JAMES IS OVER THE MOON WITH ANOTHER 5 STAR REVIEW THANK YOU SO MUCH FOR REACHING OUT TO US TO DO YOUR REPAIR WORK ALLWAYS HERE TO HELP

Beoordeeld met 5 van de 5 sterren

James was awesome

James was awesome. He fixed the little problems...one of my husbands own making BTW lol. Very professional, minimal mess and such a lovely person too.

11 maart 2025
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Antwoord van 1st Call - Window & Door Repairs

Thank you for your king words James is over the moon with your 5 STAR review thank you so much allways here to help

Beoordeeld met 4 van de 5 sterren

Great service

Great service

11 maart 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

THANKYOU TONI ALWAYS HERE TO HELP @1ST CALL REPAIRS

Beoordeeld met 5 van de 5 sterren

Amazing service from a great company

I phoned our window place to see if they could do some repairs and they put me onto 1st Call. Amazing service from start to finish. Will definitely use them again for any repairs we may need. 5*

14 maart 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Thankyou for your kind words it was our pleasure THANKS FOR GIVING US 5 STARS REVIEW TO

Beoordeeld met 5 van de 5 sterren

Very good job

We r very happy with the service

26 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Thankyou Mrs Khatun for your kind words and 5 star review.im happy we got your broken window handle replaced within 24 hours.Allways here to help.1st call repairs

Beoordeeld met 5 van de 5 sterren

Been using this company for a long…

Been using this company for a long time! George has done an amazing job at my house. Very polite staff. And the management is hands on. Quick response and most definitely the price was amazing also the quality of the product and service is spot on.

25 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

We love a happy customer so does our George thankyou so much for your kind words and taking time out to give us a 5 star review

Beoordeeld met 5 van de 5 sterren

5 STARS THANKYOU

Had 4 misty windows messaged 1st call repairs within minutes received a call for Adam explained the issues I was having with the misty glass and some broken handles was given a really good price a fraction of what some other companies were quoting to replace the units and handles glad I contacted 1st call repairs 48 hours later my windows are brand new again no misty glass and brand new handles thankyou James (the fitter) and thankyou 1st call repairs

14 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

james would like to thank you for recognising his workmanship and we all at 1st call repair would like to thank you for writing us your detailed honest review make us your 1st call for any other repairs

Beoordeeld met 5 van de 5 sterren

Had issue with my handle and lock…

Had issue with my handle and lock everyone kept saying can’t do anything change door. 1st call repair a blessing. Called them gave a very good price and came out and repaired within the same week. Would recommend why change it, when it can be repaired.

Thank you 1st call team

19 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

exactly our philosophy steve. too many companies out there only after your money to replace when a repair can save you thousands. thank you for writing us your honest review, it just may save someone ALOT of money

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service, great communication and sorted the job perfectly.

5 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

just how repair work should be done, fast and efficient with minimal fuss jack. call 1st call repair for any other work and save yourself a fortune replacing. thank your for your honest review its very much appreciated

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service, I didn’t want to replace them fully, great value they’ve done a fantastic job!! Highly recommend!!!

19 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

why spend thousands to replace adam you made the right call. thank you for taking the time to write us your honest review

Beoordeeld met 5 van de 5 sterren

Repairs done right!!!

Repairs done right!!!

I called up after seeing their information online, They came out within the day to replace my new set of door handles as some bugger tried to break in, Would recommend

17 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

we couldn't leave you stranded ryan we knew this service call needed fast action to make you secure in your home and we are happy to be of service. you know who to call if you have any other repairs that need attention. thank you for taking the time to write us your honest review its very much appreciated

Beoordeeld met 5 van de 5 sterren

Saved £1000-£2000

After looking around a number of upvc companies and getting various prices to replace my door (that is only 7 years old) i contacted 1st call as i hoped my door could be repaired instead on paying the £1000-£2000 for a new door. Thank god i looked around as my door only needed an adjustment and re-sealing. My door feels brand new again! Using the money iv saves now for a new boiler! Excellent and would defo recomend

12 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Call - Window & Door Repairs

Thank you Aaron! We're so happy to hear that you're thrilled with the results! Keeping homes warm, energy-efficient, and looking great is what we do best, and we're glad we could deliver that for you. It was a pleasure working with you, and we truly appreciate your recommendation. If you ever need anything else, you know who to call!😊

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