1st Scenic Reviews 

34
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

If you’re looking to replace your windows or doors, I can’t recommend 1st Scenic highly enough. They supply excellent products — from top‑quality composite doors to beautifully finished aluminiu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Couldn't fault Jamie or Luke in anyway at all,from start. to finish they was on time, courteous,polite always cleared up afterwards and done an outstanding job,our windows look amazing and we've had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Craig and his team. They arrived promptly, very clean and tidy when they finished. I was very impressed with their effciency in working plus the windows look brilliant. Would de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Conservatory install which leaked from day one. Byfold doors were 10 mm to short so property insicure. As a master locksmith I made it secure. Rics surveyor condemned it. Due to the poor work. D... Toon meer

Bedrijfsgegevens

  1. Bouwwinkel
  2. Dubbelglaszetter

Geschreven door het bedrijf

For great value double glazing and 1st class service, visit 1st Scenic. Based in Orpington, we're well placed to serve clients across Kent.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

34 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,3

Alle reviews

(34)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great new front door

Great quotation, surveying and fitting teams and done to agreed schedule and cost. Looks so good and now draft-free and dramatic sound proofing from the nearby road

21 februari 2025
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello Mr Gadd, Good to hear we have met all your requirements and you have been happy with our service. As a small local independent company your opinion is really important to us and we are grateful for you taking the time post this review.
Many thanks Team 1st Scenic Ltd.

Beoordeeld met 5 van de 5 sterren

An absolute 💯 positive experience with…

An absolute 💯 positive experience with this company.
Very kind people from Debbie from admin to Sam whom I discussed the entire process.
Sam and Lou installed out back door and flag window. Did a really clean and neat job.
Definitely will use this company again.

Thank you for everything!

8 januari 2025
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello Miss Szucs, So pleased to hear you are happy with our product and service. Thank you very much for taking the time to send us your review, it really is appreciated.

Beoordeeld met 5 van de 5 sterren

Top job

Absolutely without shadow of doubt a brilliant company. I’m am so pleased with everything from initial quote right through to the fantastic installation by Sam and Luke. They did an outstanding job not a mark inside or out, you wouldn’t know they have been here. Also to add the look and quality of the product is fantastic.

23 september 2024
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello Mrs Dilkes, We are so pleased to hear you are happy with your product and all of our services provided. As we are a small local company it really means a lot that you have taken the time to leave this review. We will certainly pass your comments on to Sam and Luke. With massive thanks all the team at 1st Scenic Ltd

Beoordeeld met 5 van de 5 sterren

great customer service and fitters

We had a very good experience with this company, from the sales, very knowledgeable and calm person that didn't insist on the sale, to a very good team of fitters. Our door looks incredible, just what we need!

8 maart 2024
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you so much for taking the time to send a review on our company and service. To have your feedback on your experience and to know that you are happy with your product and our works is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent installation and service

Our installation was a new composite front door with side lights, and a new glazed porch door with side lights. We are very pleased with it - it looks smart and has completely transformed the entrance to our home. We received excellent service throughout the process, from Dave in Sales, through Debbie in Admin and our fitters Steve and Eamonn. Many thanks for doing such a good job.

2 februari 2024
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello, Thank you so much for your kind feedback, it is much appreciated. We hope you continue to enjoy your new Porch and Front doors, if we can be of any further assistance please do get in touch!

Beoordeeld met 4 van de 5 sterren

Great end result!

Firstly, I must say that I LOVE my new Red Solidor London Door. I have a 1930's house which needed a slightly smaller gauge and pairing back of some rendering around the door and other companies I contacted couldn't really help me so 1st Scenic came to the rescue. The sales team weren't pushy at all and I felt supported throughout the process. I was contacted ahead of the expected date for installation a week before it was due.
My only not-so-good experience came on the day of installation (hence knocking a star off my rating) it took two additional days of waiting for the door to be installed and communication wasn't the best at this point. That being said, I was extremely impressed with the work that went into my doorframe (which was in a worse state than expected), and the door looks amazing. Despite another issue with the lock which was rectified immediately, I am happy to recommend 1st Scenic.

14 januari 2024
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you so much for taking the time to send a review on your experience with us. As a small family run business it is greatly appreciated. Unfortunately, there was a delay with your installation and a communication issue on the day which we do apologise for. We will take steps to help ensure that this will be better dealt with in the future.
We hope you continue to be happy and enjoy your new front door and that as a valued customer we can be of service to you again in the future.

Kind regards all the team at 1st scenic Ltd

Beoordeeld met 5 van de 5 sterren

Wow ! What an excellent Company

Wow !! What an excellent, well run Family Company, from start to finish the whole process was above excellent, from Sam to Debbie and
The fast and efficient fitters on the day, nothing was too much trouble,
A big thank you & we are so happy with our lovely new window. 👍👍👍

26 september 2023
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you for your review, we really appreciate your kind words and we are glad to hear you were happy with the services provided.
The Team at 1st Scenic Ltd.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The installation teams were brilliant, tidy, friendly and worked so hard. We could not fault them. Highly recommend

22 september 2023
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the service provided.
The Team at 1st Scenic Ltd

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I've been a 1st Scenic customer for 4 years. I had a problem a while ago but since the company has been under new ownership, I have found 1st Scenic to be incredibly customer-focused, quick to respond to my questions, and very fast to turn things around. The team are friendly, professional, and respectful. After fitting my new patio doors, they left the place clean and tidy. Even the after-sales and customer service are very responsive and I felt in safe hands. The price was very reasonable and I'm very happy with the quality. I will always use them for glazing and doors and highly recommend them to everyone looking to replace doors and windows. They genuinely care about their customers and this made the whole experience of dealing with them a joy. I highly recommend them.

7 juli 2023
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you so much for your kind words, it is greatly appreciated to hear you were pleased with the service received and you are happy with your new patio doors. If you do feel as though we could be of service to you in the future please do not hesitate to get in touch.

Thank you from the 1st Scenic team.

Beoordeeld met 1 van de 5 sterren

Have a leaking roof on conservatory…

Have a leaking roof on conservatory roof, company inadequately insured for damage caused. Still fighting against a rude and aggressive staff after 4 years don't touch with a barge pole

27 december 2020
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

Beoordeeld met 5 van de 5 sterren

Guttering Soffit & Fascia replaced

All the Guttering, Soffit & Fascia were replaced. The two fitters done a neat & tidy job taking away all the rubbish working through the bad weather.
I would be happy to use them again.

21 oktober 2020
Review zonder uitnodiging
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Antwoord van 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the works.
The Team at 1st Scenic Ltd

Beoordeeld met 1 van de 5 sterren

The worst company we have ever dealt…

1st Scenic have to be the worst company we have ever dealt with. So many problems with very poor workmanship and errors and unprofessional in so many ways. Certainly not a company we would deal with again or recommend to anyone.

7 april 2019
Review zonder uitnodiging
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Antwoord van 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

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