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Beoordeeld met 1 van de 5 sterren

Id2492448 I followed all steps of VIP player and did withdrawal no disclosure of tax obligations was mentioned when VIP consultant assisted with withdrawal... now u want me to pay again money for tax... Toon meer

Beoordeeld met 2 van de 5 sterren

1win ID: 305874259 1win has given me the best gaming experience compared to other platforms. Kudos to the team for the beautiful interface as well. But, the withdrawal process do take much time and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Gaming id 337782404 I am a VIP member I have not received any bonus becoming the VIP MEMBER I had deposited 10 Lakh INR still Even I have not received my birthday bonus it's been 4 months now. E... Toon meer

Beoordeeld met 1 van de 5 sterren

The withdrawal threshold is high, they claim to give out bonuses when you play slots (they will tell you you have not met the requirements when its time to do so) when you clearly have. I wouldn't rec... Toon meer

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1,5

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1,5

Alle reviews

(489)

104 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I sent them my first deposit and they cancelled it with no refund

I sent them my first deposit, somehow they cancel it without saying what the problem is or how is that happening, no refunds nothing you can restore, im talking about the original app of this scamming casino site, don't be stupid and try to deposit something in it, even if the deposit is delivered and the app is working fine, you will have the same problem when you want do withdrawal so don't loose your money

30 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

diposits dont work

i had made a deposit around 7 hours ago and still haven't received the money i had deposited in my account and overall a bad communication service.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Id 93781967

Id 93781967
I am very disappointed with this situation, because I was loyal client in this casino with long history of sport bets.
I didn’t break any rules, the account was used only by me. I’m able to provide any proofs for this.Hello. Im sorry, I didnt respond for that long, but I am trully very depressed with this situation. This money they stole me is a lot for me. Of course in these days, I have also tried to write them another emails, but they keep answer me the same copy-paste messages without even explaining the reason of account blocking.
Of course, Im ready to provide here all necessary evidences. RegardsIf someone stole $500from you, you wouldn't even want to visit gambling sites. Meanwhile, I've been trying to resolve the issue by privately sending my concerns to a forum member who offered to help. Unfortunately, this time I also received a copy-and-paste response from the bookmaker's security department. Please tell me what evidence I should provide, and I'll attach everything I need here.Do whatever will make you feel comfortable, leading to resolving your issue, but right now, any evidence matters; actually, we have a format for complaints, just provide details, and you are good to go.
Once you post your proofs, we can continue discussing your issues.1Win casino has never banned an account without any tangible reason at hand. I have not really seen much of a complaint against the casino because the casino is open and transparent. How come you got banned if you have not done something wrong and have failed to prove yourself beyond a reasonable doubt that you are innocent?
OP can contact the security team to further clarify with them if he claims he is innocent of the crime he has committed before his account got blocked by the casino. I think that best settles the matter for him to communicate them directly now.last chance 1 win

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1win negligence

I deposited an amount of R70 on 1win but it has not reflected in my 1win account. The deposit was made on 31 May 2026. I have written numerous times but all I get is, my request is still in progress.

31 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

too many bugs on bonus system and bad…

Account ID: 366820290
I have activated the 150 Free Spins bonus for the "Princess Suki" game. The bonus status shows that it is currently active, but when I enter the game, the Free Spins are not available and cannot be used.
I have already tried following all the instructions provided by support, but the issue still persists. Please check my account database and the actual status of this bonus directly.
Furthermore, I am highly disappointed with the Live Chat service. They completely failed to help resolve this issue and only kept giving generic, automated template replies that do not address my specific technical problem. I expect a proper investigation and a real solution that matches my account's current bugged condition. Thank you.

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1win totally scam

A totally scam don't even think about joing the site, on the 29 of May I bought 1000 voucher today it's the 6 of June still the money is not reflecting, when I try to communicate with them they want me to send a screenshot of the voucher, bank statement and a video, I attached all of that when we have to come to an conclusion they then ask me to explain what happened everyday they do like this, 1Win is a totally scam ⚠️⚠️🚨🚨 danger

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1win is a scamming platform

1win will make it extremely easy to put your money into their account then make it very difficult to withdraw it
Put your money into 1win at your own risk
At the end you won't be able to withdraw your money no matter how many verifications you do
It is a scamming platform design to steal your money from you...
If you want to bet use your local betting sites or shop instead of them
Very dubious platform

17 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1win pure fraud app my deposit is 8may…

1win pure fraud app my deposit is 8may and allways 72 hours be check and not service response l am very frasted this app and l am never use this aap again and tell avery people please don't use this fraud app. My game ID 71598354.
And payment is pending by 8may

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Urgent: International withdrawal blocked & social media ban (ID: 50451139)"

My betting ID:50451139

I am writing regarding a serious issue I am experiencing with 1win’s sports betting service. On 30 April, I requested a withdrawal of ₦220,000 from my 1win account, but the funds have remained pending since that date with no clear explanation or resolution.

On 30 April, I contacted 1win customer support via the official in-app chat, and on 2 May I followed up again by email. Each time I was told only that my withdrawal was “under review” or “processing,” without any specific timeline or proper reason for the delay. Despite these multiple attempts to obtain clarification, no meaningful update has been provided and the money is still not available to me.

Out of frustration, I reached out to 1win through their official Instagram account and commented on their public posts asking for an update about my withdrawal. Instead of offering assistance or a clear response, 1win blocked my Instagram account on 4 May at around 7:00 PM. This made the situation even more distressing, as it feels like my concerns are being ignored rather than resolved. I can still log into my 1win betting account, but my withdrawal remains stuck.

Because of this delay, my rent is now overdue and I am in a very vulnerable financial situation, to the point where I am afraid I could become homeless if this is not resolved immediately. I am requesting that 1win urgently processes my ₦220,000 withdrawal within 24 hours by either manually converting the balance to MYR for a local Malaysian bank transfer, or by enabling a crypto withdrawal option such as USDT or LTC so I can access my funds without further delay. Additionally, I ask to be unblocked on Instagram and to receive a formal apology for the lack of support and the way my inquiries have been handled since 30 April.

I expect this matter to be treated as urgent and resolved promptly so that I can receive my money and avoid further harm.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am writing to complain about serious…

I am writing to complain about serious problems with my withdrawals on 1Win and the way my issue has been repeatedly delayed without any real solution. My 1Win gaming ID is 351275345. The total amount of my pending withdrawals is 9,000 NPR. On 27 April, all of my withdrawal requests were cancelled by 1Win without a clear reason. Then, from 28 April until today, none of my new withdrawal requests have been completed. Not even a single part of my withdrawal funds has been credited to my account, and every request has remained in “pending” status since 28 April. This situation means that my own money is blocked and I am unable to access it. I use NPR as my currency and I requested withdrawals totalling 9,000 NPR through eSewa, Khalti, and bank transfer using the Khalti option. My 1Win account has been verified with my phone number and email since I opened it, and I have not been asked for any additional documents so far. I have contacted 1Win customer support multiple times about these cancelled and pending withdrawals. Each time, they only repeat that I should wait 24 hours, then 72 hours, and that my request has been “submitted” or is “in the payment system process,” but nothing actually changes and no payment is made. I feel that my concerns are not being taken seriously and I am not being given a concrete answer or solution. I clearly request and expect that my pending withdrawal requests, with a total amount of 9,000 NPR, be approved and paid out to my chosen payment methods immediately, without any further delay. I also expect a clear explanation for the cancellations on 27 April and for the ongoing pending status of my withdrawals since 28 April, as this situation is causing me serious concern about the safety and accessibility of my funds.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

13 digit utr not detected

I would like to raise a complaint regarding a payment issue that has still not been resolved. 1 win id is 344724155

On 2 February, I made a payment of ₹50,000 to my gaming account on 1win. The payment was successfully debited from my bank account, and a 13-digit UTR (3078042395847) was generated for this transaction. However, the amount has not been credited to my 1win account.

I have already contacted 1win support multiple times. Initially, they were unable to locate the transaction, but later they confirmed that the request has been escalated to the payment provider for further investigation. My application number is PMNT-4650834, and the case is still showing as “in progress.”

Despite waiting for more than 10 days, I have not received any clear resolution. I have also raised a dispute with my bank, and they confirmed that the payment was successfully debited from my account.

I request that my 13-digit UTR transaction be properly traced and activated, and the amount of ₹50,000 be credited to my account without further delay.

If the amount has been received on the beneficiary side but not credited to my account, I request that the funds be either credited to my 1win account or returned to my bank account.

I expect a proper investigation and a clear resolution of this issue at the earliest. If this matter is not resolved, I will be forced to escalate it further with the appropriate authorities.

Thank you.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disappearing Funds

Account ID: 347742102

When I lose money, everything works fine.

When I win, suddenly additional verifications are requested, even though my account was already verified. Shortly after, my account was blocked and generic terms were invoked without a clear explanation.

I did not violate any rules, and my account was used normally.

This raises serious concerns about fairness and transparency.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

تطبيق سيء من حيث الإيداع تأخير واستمرار…

تطبيق سيء من حيث الإيداع تأخير واستمرار المبالغ بتروح ومش بترجع
وايه ان الإيداع او السحب من دقيقه ال٢٤ساعه
ليه يعني انا أودع مبلغ للعب واقعد استني يوم كامل يا توصل ف حسابي الفلوس يا موصلش وتابع مع الدعم مفيش رد صريح كله عايم
فعلا التطبيق وحش جدا وسيء

7 april 2026
Review zonder uitnodiging

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