So far no issues, was kind of skeptical at first, but over all (not a scam platform) and better fees. Been using 1xtrade for a month now, truly and NO BS loving this platform, straight forward and eas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hello my name is shehla akram I simply trade on my account with 0.3 lot size and maked 386$ on the account and make the withdrawl after some hours I got an email from their support team asking for re... Toon meer
Bedrijf heeft geantwoord
1xtrade pretty good when it comes to load money ,it immediately shows on your account ,costumer service it’s fast and reliable, haven’t had any problem with the platform at all . Been using for months... Toon meer
Bedrijf heeft geantwoord
Another update..... Still ignoring multiple emails from myself and my lawyers. My lawyer contacted them on there website chat, he advised the person who replied that he was after their legal t... Toon meer
3,3
Gemiddeld
108 reviews
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Excellent that was great help
Excellent that was great help
19 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Hassan,
Thank you for your feedback.
We are always at your disposal whenever you need assistance.
Kind regards,
1xTrade Team
very helpful
Alejandra is very friendly, strainght to the point, and no stragle explaining my situation
13 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Miki,
Thank you for your feedback.
We’re glad to know that our team was able to assist you quickly and accurately.
We remain at your disposal for any questions you may have.
Kind regards,
1xTrade Team
I had an issue with adding my account…
I had an issue with adding my account to MT5. Alejandra was able to help me overcome this issue. Thank you for being super helpful and informative.
13 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Jessica Paige Nel,
Thank you for your feedback.
We’re glad to know that our team was able to help you resolve your issue.
We’re always here to assist you whenever you need it.
Kind regards,
1xTrade Team
They answer so fast and so helpfull
They answer so fast and so helpfull
12 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Denis Vieru,
Thank you for your feedback.
We’re glad to know you received fast and helpful assistance. At 1xTrade, we’re always here to support you whenever you need.
Kind regards,
1xTrade Team
I had a horrific experience with this…
I had a horrific experience with this forex broker that completely wiped out my account overnight. I was in several profitable trades last night, everything looking solid and on track for wins. But right at the 5 PM market close, the spreads inexplicably exploded to a ridiculous 450 pips! Without any warning, the broker liquidated every single one of my positions—even the ones that were clearly in profit. This not only kicked me out of winning trades but also caused me to lose far more than I had risked on any of them, blowing my entire account balance straight to zero. How is this even possible? It feels like manipulative practices designed to screw over traders during volatile moments. Avoid this broker at all costs—I’ve learned the hard way that they’re not trustworthy.
10 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Ben Perl,
We are sorry to hear about your experience and appreciate the opportunity to clarify.
Please note that spread widening during the 5:00 PM market rollover is a normal occurrence across all brokers due to temporarily low liquidity, which can lead to wider spreads and possible stop outs.
As outlined in our Terms & Conditions, traders are encouraged to manage open trades and apply appropriate stop loss parameters before rollover to minimize exposure during volatile moments.
Our records confirm that your account was funded with USD 99.97, and you have successfully withdrawn USD 45.00.
We remain committed to maintaining transparency and fair trading conditions for all clients. For further assistance, please contact our support team.
Kind Regards,
1x Trade Team
I met with Alejandra
I met with Alejandra. was super helpful and quick to answer. Thank you.
11 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Ahmed,
Thank you for your feedback.
We’re pleased to know that you received friendly and prompt assistance from our team. At 1xTrade, we work every day to provide the very best to all our clients.
We remain at your disposal whenever you need assistance.
Kind regards,
1xTrade Team
Antwoord van 1xTrade
Dear Kamrul Hasan,
We appreciate your feedback.
We are always available to assist you with any questions or concerns you may have.
Kind regards,
1xTrade Team
Very professional customer support
Very professional customer support, and the platform is great overall!
8 november 2025
Review zonder uitnodiging
I joined AlexG's challenge
I joined AlexG's challenge, I was doing great in the rankings, but since the beginning, when I try to connect, the website takes forever to load and eventually doesn't connect, so I have to refresh the page 10 times for it to load. It takes an incredibly long time to connect, and I'm wasting time and losing business because of it. I couldn't close any deals because it just wouldn't load on either my phone or my laptop. This is the worst challenge I've ever done with a broker like this.
7 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Hello Používateľ Neznámy,
Thank you for your feedback.
We would like to clarify that 1xTrade and X9 are separate and independently operated companies, each with distinct systems, conditions, and technical infrastructure.
For any 1xTrade related concerns, our team remains available to assist.
Kind regards,
1xTrade Team
Mia helped me a lot and she was kind…
Mia helped me a lot and she was kind and she was so fast to answer
7 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Uğur Kaymak,
Thank you for your feedback.
We’re glad to know that our agent assisted you kindly and, above all, quickly. Providing the best service to our clients is always our top priority.
We remain at your disposal whenever you need assistance.
Kind regards,
1xTrade Team
I turned $5k to $15k in 3 days and they…
I turned $5k to $15k in 3 days and they sent me a email and closed my account and said i couldnt appeal.. sent me my $5k back but didnt let me get profits .. this broker is a SCAM
6 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Hello Latwan,
Thank you for sharing your feedback.
After a thorough review of your trading activity, our system and Risk Team identified patterns consistent with High-Frequency Trading (HFT) or latency-based execution methods.
Please note that such practices are strictly prohibited under our Terms of Use and Trading Policy, as they exploit pricing and execution mechanisms not intended for manual or fair trading environments.
As outlined in our policy, No profits derived from prohibited trading behavior can be released.
We understand your concern and assure you that all actions were taken in full compliance. If you wish to receive further clarification, our support team will be glad to assist you.
All the best,
1xTrade Team
Antwoord van 1xTrade
Dear Deivis Lukas,
We’re glad to know that our support team was able to help you resolve your issue quickly.
Please don’t hesitate to contact us if you have any further questions.
Best regards,
1xTrade Team
Bad brokar
It is broken because it is not regulated so I think it is risky for us to trade with this broker we will lose our money.
4 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Sisir,
Thank you for taking the time to share your feedback. We understand your concern regarding regulation and trading risk, and we appreciate the opportunity to clarify.
1xTrade operates with a strong commitment to transparency and compliance.
All regulatory information, including license details, can be verified directly on our official website at www.1xtrade.com
Our company follows international standards for client fund protection, account segregation, and operational integrity.
We remain dedicated to maintaining a secure, fair, and transparent trading environment for all our clients, and we sincerely value your trust in allowing us to address your concerns.
Kind regards,
1xTrade Team
Really quick support
2 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Mendrick Běnə,
Thank you for your feedback.
We’re glad to know that your question was answered quickly.
We remain at your disposal for any further inquiries.
Kind regards,
1xTrade Team
Quick and easy help by Mia
Quick and easy help by Mia, solved my problem i had directly and now i am back on track!🙏
2 november 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Rasmus Nilsson,
Thank you for your feedback.
We’re glad to know that our agent assisted you quickly and directly, and that you’re back on track.
We’re always at your disposal for any further questions or inquiries.
Kind regards,
1xTrade Team
great customer service everything going…
great customer service everything going smooth 3 weeks using this broker
29 oktober 2025
Review zonder uitnodiging
Thank you to Miss Carolina who helped…
Thank you to Miss Carolina who helped me to make my deposit stressless.
28 oktober 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Mac Gaga,
Thank you for your feedback.
We’re glad to know that our support agent was able to assist you and that your deposit process was smooth and hassle-free.
We’re always at your disposal for any other questions you may have.
Kind regards,
1xTrade Team
Fast and effective support
I had a hard time finding my way around the broker; however, with the help of Alejandra from support, I now have a better understanding of how the broker works. Excellent support. Thanks!
27 oktober 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Jurgens Nel,
Thank you for your feedback.
We’re glad to know that our support agent was able to assist you with the difficulty you were facing and provide you with a clearer understanding of how 1xTrade works. We’re happy to have helped.
If you have any further questions, please don’t hesitate to contact us.
Kind regards,
1xTrade Team
Carolina did a great job helping me…
Carolina did a great job helping me with my issue!
23 oktober 2025
Review zonder uitnodiging
Antwoord van 1xTrade
Dear Ricky Klassen,
Thank you for your feedback.
We’re glad to hear that our agent was able to assist you with your issue.
Please don’t hesitate to reach out if you have any further questions — we’re always happy to help.
Best regards,
1xTrade Team
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