200 Degrees Coffee Roasters Reviews 594

Delivery on time and I must say the most amazing coffee I’ve ever tasted. Beans roasted and delivered in the same week

Great flavour and speedy delivery

Prompt delivery
Good website
Would have been 5 stars but ordered after Christmas for a birthday and was disappointed gift card came in a christmas wallet.

Love the coffee and it’s fresh beans

Visited your Chester store on NYE. Lady behind the counter is rude and abrupt. Won’t visit again due to staff attitude

Hello,
I’m writing to share feedback regarding a recent visit to your café. Unfortunately, my experience was negatively impacted by the barista’s behavior. They were rude, and their tone made me feel uncomfortable when I asked a simple question about my order.
I understand that working in a busy environment can be stressful, but professionalism and basic courtesy are important, especially in customer-facing roles. This interaction stood out in a disappointing way and did not reflect the level of service I would expect.
I wanted to bring this to your attention in the hope that it can be addressed and that future customers have a more positive experience.
Thank you for taking the time to read my feedback.

The coffee here is awesome when it's made right (especially the Spanish latte, if they remember the condensed milk). I wanted to treat my family to my favorite coffee, so we all went to Coffee 200 in Cannock, but the staff were so rude. They got so annoyed when I placed my order (it was a lot, but the point is to sell coffee, right?), 5 coffees and 5 hot chocolates. The lady at the counter looked at the others like, "Is she serious?" I felt so embarrassed for asking for the coffee I was paying for, so bad that I had to say sorry.

Had a great experience with the customer service team. Quick to respond and I was able to order a coffee machine after enquiring when it would be back in stock. The order came within days. It's a gift, so unable to review the actual product yet.
But cannot fault the customer services team. Thank you.

I dealt with Reece (Customer Services Manager?) regarding a coffee machine order that I made. For reasons that were nothing to do with 200 Degrees, the coffee machine I ordered ended up being unavailabe in normal timeframes. Reece went out of his way to try to sort this with the drop shipping company and gave me regular updates re progress. It was very re-assuring and super professional. I got a full refuld quickly as soonas it became apparent the machine I was after may not be available for a while. Just superb service and very positive experience of a good company doing really well Many thanks

Due to delays in delivery, I contacted customer service to chase an update on a product I recently purchased. Reece Thomson was the lovely customer co-ordinator that dealt with my query amazingly! Reece chased the relevant people on multiple occasions to receive updates, and passed each update on to me to ensure I was kept in the loop throughout the whole process. This involved early morning calls to the delivery company to check my product was out for delivery that day. Reece went above and beyond to get my parcel to me, and am very grateful for their time and effort.

Fantastic coffee.
Has been my go to coffee since I discovered them in nottingham 10 years ago

Great website, great app, great coffee.
The coffee shops are lovely, cosy and warm, with great staff.
The coffee is always an awesome experience.

Brilliant coffee as always and fab service!

Easy to order, easy to drink. The only possible improvement would be tracking for the shipment.

Excellent coffee, with prompt delivery

Excellent service

I’m glad everyone working here was having a great time behind the counter - I’d eaten my cake by the time my coffee finally arrived. Back to the evils of Starbucks for me.

An amazing experience in your Barnsley location today, there was a delay on a sandwich we ordered as they were very busy & without asking they delivered the sandwich to the table with a refund for the sandwich, outstanding customer service, you’ve made a loyal customer out of me today

Really lovely coffee at their Nottingham Market Square branch - but had a couple of stale cakes and a shocking matcha and no response instore or from email - really disappointing as it's not the end of the world if something isn't great but you get a good response but no response when you are a super regular customer is disappointing...

Went in for a coffee before a meeting. Was told by the assistant (who had the attitude of a scrap dealers dog) to take a seat, which I did. 8 minutes later without even an acknowledgment from the server, I was completely ignored. No one came to take my order. Walked out. Would never return.