21 Bit Casino offer a wide range of machines with every theme possible and all of the ‘bells and whistles’ you’d expect from a great Casino. They offer lots of bonuses when you make a deposit, giving... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Anbieter und Spiele sind absolut in Ordnung, für mich sind jedenfalls alle relevanten Slots verfügbar. Bonus Angebote kommen regelmäßig per E-Mail, die Bedingungen sind okay. Ein/Auszahlung funktionie... Toon meer
Bedrijf heeft geantwoord
I tried 21bit because someone on Reddit mentioned their weekend reload promos, and honestly, it was worth it. I don’t usually bother with promos because they’re full of fine print, but here it was s... Toon meer
Bedrijf heeft geantwoord
By far the best casino platformiv experienced. The games, odds, bonuses and tournaments are awesome. And the amazing support staff deserve a review of their own. The most efficient, friendly and under... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At 21Bit Casino, we created a fun and safe place for players to enjoy online gaming with cryptocurrencies. We have a big choice of games, from slots to live casino, so there's something for everyone. The site is easy to use and supports fast crypto transactions. We also offer regular bonuses and rewards to keep things exciting. Whether you're new to crypto or an expert, 21Bit Casino is here for a great gaming experience! 🎰
Contactgegevens
Verenigde Staten
- 21bit.com
Houd rekening met het volgende
4,3
Uitstekend
152 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’ve really enjoyed playing on 21Bit
I’ve really enjoyed playing on 21Bit. The selection of games is impressive, and the site is easy to use. However, I had to wait a bit longer than I expected for customer support to resolve an issue. A quicker response time would improve the experience.
6 februari 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hello Katrin,
Thank you so much for your review and for sharing your experience with us!
We're thrilled to hear that you're enjoying the game selection and the user-friendly platform. That's exactly what we aim for.
We also appreciate your honest feedback regarding support response times. While we strive to assist every player as quickly as possible, we recognize there’s always room to improve, and your input helps us do just that.
Kindly let us know if your request has been resolved at the end.
If not, please out to us at contact@21bit.com.
Thanks again for being part of the 21Bit community. We look forward to making your next experience even better!
Best regards,
21Bit Support Team
21Bit offers a solid experience with a…
21Bit offers a solid experience with a variety of games and smooth gameplay. However, I would love to see more payment options, especially when it comes to withdrawing my funds. Other than that, the platform works well.
19 april 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Marko,
Thank you for taking the time to share your thoughts about your experience with 21Bit.
We're delighted to hear that you're enjoying the variety of games and smooth gameplay. That’s exactly the experience we aim to provide.
We also appreciate your feedback regarding withdrawal options. We understand how important it is to have flexible and convenient payment methods, and we’re continuously exploring ways to expand our offerings. I've shared your suggestion with our team for further consideration.
If there’s a specific payment method you'd like us to look into, please don’t hesitate to let us know. Your input is truly valuable as we work to improve our platform.
Best regards,
21Bit Support Team
I tried 21bit because someone on Reddit…
I tried 21bit because someone on Reddit mentioned their weekend reload promos, and honestly, it was worth it. I don’t usually bother with promos because they’re full of fine print, but here it was super simple deposit, claim, spin, done
15 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Frank,
Thanks so much for your great feedback! We're thrilled to hear you gave 21Bit a try after seeing it mentioned on Reddit, and even more so that our weekend reload promo exceeded your expectations.
We know promos can sometimes feel overly complicated, so it's great to hear that you found ours simple and straightforward. That’s exactly what we aim for: hassle-free fun.
If you ever have any suggestions or run into questions, we’re just a message away. Enjoy the spins, and we hope to see you back for the next weekend reload!
Best regards,
21Bit Casino
One time I clicked the wrong bonus…
One time I clicked the wrong bonus offer when depositing and thought I was stuck with it. Support canceled it for me manually and let me pick the one I actually wanted. Honestly, really nice to see some flexibility.
22 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Frank,
Thank you so much for the great feedback!
We're really happy to hear our support team could step in and get things sorted for you. We know how important it is to have the bonus you’re actually excited about, so we always aim to be as flexible and player-focused as possible.
We strive for your experience to be fair, fast, and hassle-free. If you ever need help again, we’re just a message away!
Best regards
21Bit Casino
The site runs super smooth most of the…
The site runs super smooth most of the time, but I noticed when I left it open in the background for too long, it logged me out without warning. Minor thing, but a heads-up popup would be nice. Not a dealbreaker though.
13 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Philipp,
Thanks for the honest feedback and for pointing this out!
We’re glad to hear you’re enjoying how smoothly the site runs overall, that’s something we work hard on behind the scenes.
As for the unexpected logout, we completely understand how that could catch you off guard. Your suggestion about a heads-up pop-up is a great one, and we’ve shared it with the team. We're always looking for ways to fine-tune the experience, so insights like yours are really valuable.
Appreciate you taking the time to share this—and we hope your next visit is even better!
Best of luck
21Bit Casino
The game variety is pretty insane I…
The game variety is pretty insane I found a few smaller providers I’d never even heard of. It’s not just the same old NetEnt/Pragmatic lineup. Nice if you’re bored of the usual big names.
24 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good day Katja,
Thanks for the 5 stars and your thoughtful feedback!
We’re really glad you’ve discovered some new favorites among the smaller providers. Offering more than just the standard big-name games is something we take pride in, so it’s great to hear it’s hitting the mark for you.
Hope you continue to enjoy the variety, we’ll keep it coming!
Kind Regards,
21Bit Casino
They regularly do surprise bonuses…
They regularly do surprise bonuses without making you jump through hoops to claim them. I logged in randomly on a Wednesday and had free spins waiting for me. Little stuff like that keeps me coming back.
6 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hello Michelle,
Thanks a lot for your kind review! We’re so glad to hear you’re enjoying the surprise bonuses. It’s great to know they’ve made your experience more rewarding.
We love finding ways to make your time with us more fun and engaging, and it's awesome to hear it's keeping you coming back.
Thanks for being a valued player!
Warm regards,
21BitCasino
The tournament section looks cool
The tournament section looks cool, but it took me a while to figure out how the points system works. Would be better if they had a clearer step-by-step guide for it. Still, once you get the hang of it, it’s fun to compete.
11 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hello Uwe,
Thanks so much for your review and for taking the time to share your feedback! We're really glad to hear you're enjoying the tournament section and that you managed to get the hang of the points system.
We completely understand that things could be clearer at first, and we appreciate you pointing that out. We've taken note of your suggestion and will be passing it along to the relevant team.
Thanks again for your input, it really helps us improve! Wishing you a great day!
Best regards,
21Bit Casino
Deposits show up instantly
Deposits show up instantly, even when using crypto like Ethereum. I never have to sit around wondering if my money got lost in the void. Fast funding = more time to actually play.
9 maart 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good day Günter,
Wow, thank you for the 5 stars! It's great to hear that your deposits are showing up instantly, especially when using crypto. We know how important it is to avoid delays, and we're happy to provide a smooth, stress-free experience.
Your feedback really makes our day. Thanks for being part of our community!
Warm regards,
21Bit Casino
I love that they show you right away…
I love that they show you right away which games contribute to bonuses and wagering. Saves me so much guesswork. Plus, their bonus terms aren’t written in confusing legal-speak.
16 april 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good day Jörg,
Thank you so much for your wonderful review and the 5-star rating! We're really glad to hear that you appreciate how clearly we display bonus contributions and wagering information. It’s great to know it's making your experience easier and more enjoyable.
We also love that you found our bonus terms easy to understand. We work hard to keep things transparent and player-friendly, so your feedback truly means a lot to us.
Thanks again for taking the time to share your thoughts! I hope you have a great week ahead.
Best regards,
21Bit Casino
I had a weird glitch where my free…
I had a weird glitch where my free spins didn't show up after a deposit. I thought I lost them but when I opened the live chat, the agent added them manually right away. They even threw in a few extra spins as an apology, which was pretty cool.
16 januari 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good Day Meik,
Thank you for sharing your feedback. We're delighted to hear that you're having a fantastic time enjoying the games on our site.
Providing an entertaining and enjoyable gaming experience is what we aim for.
Kind Regards,
21Bit Casino
My first withdrawal took longer than…
My first withdrawal took longer than expected and I started panicking a little. Turns out it was just a verification step I had missed. After sending my ID, they approved everything in under a day and my funds arrived.
5 februari 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good Day Heinz,
Thank you for sharing your feedback. We're delighted to hear that you're having a fantastic time enjoying the games on our site.
Providing an entertaining and enjoyable gaming experience is what we aim for.
Kind Regards,
21Bit Casino
Was trying to withdrawal and the casino…
Was trying to withdrawal and the casino kept emailing saying my verification photo needed this an this.
headache ended up playing.
don't think they pat out.
24 februari 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Jaden,
Thank you for your feedback.
We're sorry to hear that you are having a hard time collecting your winnings.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay.
If that's the case, you'll be told what you need to supply and how the document or image should appear.
Furthermore, all payment methods utilized should be confirmed as a license holder obligation.
If you could kindly supply me with your email address, I would be more than happy to look into your account.
Sincerely,
21Bit Casino
I will give -1 for this casino..the…
I will give -1 for this casino..the deposit is very fast but you cant widraw..dont play here
19 februari 2025
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Good Day Jason,
Thank you for taking the time to tell us about your experience.
We offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.
Because most banks are only open on weekdays, most businesses do not process payments on weekends.
Additionally, if your account has been validated and we have all of the relevant information, we will generally complete your withdrawal within 24 hours. However, the payment provider determines the time it takes for the actual amount to be credited to your payment account. For example, transferring money to a credit card can take up to 5 days. Meanwhile, bank transfers may take 5-7 business days.
Thank you for your utmost understanding.
If there is anything we can do to improve your experience, please let us know.
Kind Regards,
21Bit Casino
My god where do I start..I've been…
My god where do I start..I've been playing this game for quite a while maybe a year..I've deposited so many times n it's no issue...the problem is when you want to withdraw the funds..I've supplied all necessary documentation but funds still pending n no one on thier support team has a clue what's going on..avoid this site at all costs they take but never give...if it was possible I'd give this crew a minus fukn 5 star..pathetic n border line criminal..practically fukn stealing
11 december 2024
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Lance,
Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused. We understand how important it is to have timely and reliable withdrawals, and we take your concerns seriously.
Once your account is fully verified and all necessary documentation is submitted, we usually process withdrawals within 24 hours. However, depending on the payment method, it may take 5-7 business days for the funds to appear in your bank account.
If you are experiencing any issues or delays with your withdrawal, please contact us at [contact@21bit.com] so we can resolve this promptly. We are committed to ensuring that all withdrawals are processed smoothly and fairly.
Your trust is important to us, and we appreciate your patience as we work to address and improve our withdrawal process. We are here to help and make this right for you.
Kind regards,
Raven, Customer Experience Team
Scam galore
Ok, I thought Dama NV was one of if not the only legitimate company but I was WROOONG. I was wondering why there's no live chat but I got the answer soon enough, so I made my first deposit and I did not receive the welcome bonus even though I clicked it, I wrote them a message and continued playing, and my balance from 20 euro got to 180 and out of nowhere it became 80 I raised it to 100 and then it dropped to 80, raised it again to 100 and then a favourite weapon of the scammers "an error occurred" at that point I know that it was a scam and I am going to lose the whole balance and I was right. Those scammers will rot in hell
8 december 2024
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Stefan,
We are sorry to hear about your experience and appreciate your feedback.
We want to clarify that we do offer a 24/7 live chat support, and you can easily reach our team for assistance through this link: [https://www.21bit.com/en/contacts]. Please copy and paste the URL into your browser, and our support team will be happy to assist you with any issues you may encounter.
Regarding the welcome bonus, there are specific terms and conditions that can affect eligibility, so we encourage you to review them. If you need any help with this or have questions, our live chat team can provide all the details.
We also apologize for the error you encountered, and we’re committed to resolving any technical issues quickly. Please reach out to us directly so we can look into your account and assist you further.
Thank you for sharing your experience. We are here to help.
Best regards,
Raven, Customer Experience Team
Wat a fun ride if your a total dro
Wat a fun ride if your a total drop kick, it's a take the piss , rob you blind in a hart beat.
Feed it money all day and dont win a thing.
I'm over it. In a word mud.
7 december 2024
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hello Michael,
Thank you for taking the time to share your experience.
We understand how disheartening it can feel when you are not getting the results you hope for. Gambling is designed to be a game of chance, and while it can be unpredictable, it’s important to always play within your limits and for enjoyment. Our games operate with random number generators to ensure fairness for everyone.
If you’d like us to review your account or have concerns, please reach out to us at [contact@21bit.com]. We are here to assist and appreciate your feedback to help us improve.
Best wishes,
Raven, Customer Experience Manager
Gamble with no I.d
Rated one star as I can not rate a 0 or below,signed up over a year ago and been gambling and withdrawing with absolutely no i.d...upon contacting the help and verified my i.d they basically stated "players fault" etc also contacted over a handful of times as if they can not answer you they close chat like you are no longer a person....payout wait is also a complete joke...if you can find anyone that is actually working that day as nobody is available...each reply back n forth takes days/weeks.....can't recommend to ANYONE
23 juli 2023
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Hi Luke,
Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the issues you’ve faced. We understand how frustrating it can be when things don’t go as expected, especially when it comes to withdrawals and customer support. Your feedback is incredibly valuable to us, and we are committed to making things right.
Regarding withdrawals, we aim to provide rapid and dependable services. Typically, once your account is fully verified and we have all the necessary information, we process withdrawals within 24 hours. However, depending on your payment method, it may take 5-7 business days for the payment to reach your bank account.
I am particularly sorry to hear about your experience with our customer support. This is not the level of service we strive to provide, and I apologize for any inconvenience this has caused you.
To help us resolve your issue as quickly as possible, could you please provide your email address? We want to look into your specific case and ensure that any outstanding issues are resolved promptly.
Best regards,
Raven, Customer Experience Team
NO WITHDRAWAL PROCESSED - potential SCAM (DO NOT PLAY HERE)
6 days and they still haven't allowed my withdrawal.
11 days and I am now told this will be received on the 30th-3rd.
I am in disbelief
3rd and I am told it will be another 2-4 business days. Genuine concern that this is a scam.
Games feel like a SCAM with their returns (they would not show me the returns on their slots).
Avoid
EDIT FOR REFERENCE (Since i have someone from the company now 'helping in the comments).
: I have been in contact with the team every single day since asking to have my withdrawal. day one I was told it was declined but they neglected to email or notify me.
Day two they still had not looked at the documents I supplied.
Day 4: Still awaiting them LOOKING at the verification documents supplied.
Day 5: They are now asking to resubmit a photo of the back of my card and asking for my banking details again. this was done with their help on live chat and submitted with no question. I am now having to do so again. 5 days on from my original submission. I have never experienced this level of unprofessional in all my life.
Day 6: my bank is being reviewed. My verification is being reviewed and i have been told it should be 5-7 days from here.
It has now been 15 days and i am still yet to receive my money.
This company are not to be trusted.
Adam from customer service mentioned that he doesnt even know why they would refund me given their turnover rate of 3X what you put in. I told him i had cleared that and then some by the time i took the 300 out. I have never experienced such attitude from someone working in customer service.
Seriously, I watched a game with $3 and $5 spins (spent 400ish) to win 2 bonus games of 20 games and won $0 each time. They would not show the return rate on the game. It seems to be a rigged casino and I would not go anywhere near it.
17 mei 2024
Review zonder uitnodiging
Antwoord van 21Bіt Саsіnо
Dear Jordan,
Thank you for bringing your concerns to our attention. We sincerely apologize for the frustration and inconvenience you have experienced with your recent withdrawal request and gaming experience at our Casino.
I wanted to inform you that our payment team already processed your withdrawal request. It may take 5-7 business days for the payment to reach your bank account.
I want to assure you that we take all feedback seriously and are committed to addressing the issues you have raised. We are a licensed casino, and we have to follow their requirements. Every game account must be verified before the withdrawal. We should ensure that everything is safe and correct, so we need additional time to check.
Moreover, we strive to ensure fairness and transparency in all our games. All our games are honest, we have great examples of big wins, jackpots, and bonus wins. We are a licensed and responsible casino; we obey all our rules, restrictions, and requirements and check all provider games ourselves to ensure it`s random.
We deeply regret the negative impact this had on your experience with us.
Thank you for your patience and understanding. We value your feedback and are committed to making necessary improvements.
Sincerely,
Nancy
Customer Experience Manager
Antwoord van 21Bіt Саsіnо
Hello Allison,
Thank you for sharing your feedback. We're delighted to hear that you're having a fantastic time enjoying the games on our site.
Providing an entertaining and enjoyable gaming experience is what we aim for.
If there's anything specific you love about the games or if there's anything we can do to make your experience even better, please let us know. Your feedback is always valuable to us.
Kind Regards,
21Bit Casino
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.