I was apprehensive about buying a club that said below average so I spoke to a sales helper Clint. He asked for the sku and said he personally looked at the club and it was in good condition and did n... Toon meer
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Character names (matt.s and alek) wasted my time about 45min each, both dont have shit of product knowledge or common sense on how to read, i gave Pacific details on what I needed to find with no res... Toon meer
Club junkie here, spend probably close to 3k a year on clubs mostly "almost new" category. I learned my lesson not to ever trade in clubs at 2nd swing, I was even told by one of their employees that I... Toon meer
Colin is my go to fitter! Patience, perspective and professionalism are the core of his custom service. When being fitted over the phone..i recommend having factual statistics available (swing speed..... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop new and used golf clubs, apparel, shoes, tech and other equipment from the largest and most diverse selection of used golf clubs on the planet. For your next round, save BIG with our unbeatable prices on clubs, apparel, shoes, headcovers and more ...
Contactgegevens
East Hennepin Avenue 2412, 55413, Minneapolis, Verenigde Staten
- 2ndswing.com
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Poor and condescending customer service
The web page listed a posting at a specified price yet when I went to check out to purchase the item it went up $100! I dealt with multiple contacts in the company, which I documented, only to end up with a very unprofessional, dismissive and highly condescending Eric! Interestingly I got a similar dismissive email from this very person days earlier re: another simple question I had. This company has no integrity but only offers flimsy excuses on why they would not honor a clear price listing on their website, rather they expect the customer to be the one to yield to their error! Beware!!
I would rather forge my own clubs then…
I would rather forge my own clubs then have to ever deal with this company again. I ordered a driver an paid for 2 day shipping. After they sent me the incorrect club, It is now 8 days from when i ordered it and i yet to have the driver. They have not refunded my shipping cost and the customer service is awful.
Highly Recommend
I have not sold them clubs. However, I have bought and returned clubs. Pricing is great. Products are as described, and they usually arrive ahead of schedule. Highly recommend.
Expect to wait at least a month for them to process anything that you are selling to them
In mid-may I sent them clubs to be traded in / sold. They receive them in early June and I still have yet to be paid and it's almost July I called him repeatedly and they gave me the run around every single time telling me it'll be in there tomorrow check your PayPal account it will be in there tomorrow I don't know about buying things from them but I would caution anyone about against selling stuff to them. I will never use them again
I sold a set of Ping G15 irons to them…
I sold a set of Ping G15 irons to them and listed the condition as average. They actually have nearly new grips on them. They valued them at $195. Yesterday I go an email saying they were below average and I would only be receiving $101. Additionally they have had the clubs for 3 weeks and I still have not been paid. The clubs are in really good condition and I believe the retail value for the set of 9 irons is around $325. I will never do business with them again and would recommend you don't do business. Had I known they were only going to pay me $101 I would have never sold them to them. Big time rip off!
Make sure you check prices on google…
Make sure you check prices on google before buying. They put retail prices that are not at all correct and try to sell you used clubs based on that fake retail price.
example. This company says Mizuno JPX 921 5-PW retail cost is 1,399.99 that is $233 a club. They are selling them used for 1009.99 (Used Mint) You actually can buy them brand new custom built for $1049.94 or less. So just be smart and do your research. Talked to them in chat on site and their response was "they are mint" and ended chat so would I use this company? NOPE........
Mac GIBBS fit me with clubs…..
Mac GIBBS fit me with clubs…..
Irons / driver / rescue…
Excellent job! Well done
I highly recommend any and all golfers
To go to 2nd swing for their golf needs!
Misrepresenting condition of grip
Purchased a ping hybrid. Grip was so bad it was disintegrating. Outright misrepresentation of grip quality. It’s a bigger hassle to return it than just regrip.
James Robinson great fitting
Had James Robinson as a fitter today at 2nd Swing in DE. Great experience, very knowledgeable, very thorough, not only provided guidance on irons, and shaft choice, but open my eyes a bit on putter choice. Highly recommend the process and James as a fitter.
Thank you, 2nd Swing Golf
2nd Swing has been a great company for trade-in golf clubs. I Was very pleased with the service and courteous service that 2nd Swing provides. Purchased a USED Ping G410 Driver, USED G410 #2 Hybrid, USED Callaway Mavrik 6-PW irons, USED Callway CB 52 degree and a Callaway CB 56 degree wedges. I couldn't be more pleased. As a Senior golfer, I'm as happy as a kid on Christmas!
Happy Golfer in Scottsdale
This was such a great day finding a pitching wedge with the original Lady Cobra set I have -Bob was amazing helping me -very knowledgeable and even helped me find a set of head covers. It was a HAPPY DAY and I’ll be doing business with them again. Jan
I was assured I could return a set of…
I was assured I could return a set of irons I changed my mind about because of two week delay as a result of winter storms. I was given an RMA# for the return.
I paid $269.99 for the irons, but they only refunded about $184.00 to PayPal.
Today I got an email saying the condition of the MP-57 irons I sent were below average, and not average as I had valued them. The reason: heavily worn and brown areas on face and soles. These irons were NOT worn as described.
Because they are forgings, and because Mizuno irons tend to wear on the faces because of heavy use, they want to claim that mine were extremely worn.
Beware of doing business with 2nd Swing. They have lost my business....
Just visit the Columbia store today…
Just visit the Columbia store today 2/27/21. Do not trade your clubs in at this place took my 5 wood around the corner to Golf Galaxy and got $44 dollars more than what 2nd Swing was offering. The young man was slightly rude at the counter. I will not be returning this is not the first time, but it surely will be my last.
Have to agree with the negative reviews…
Have to agree with the negative reviews regarding trade/sell your clubs. After delay after delay in "evaluating" what was a new Ping driver I sent them, they then claimed twice a check was sent. Never received. When I contacted, they blame it on their office staff and delay again. I also found "my " driver on the site for double what they would have paid me. A true rip off company. Do business elsewhere.
Putter fitting
Got a putter fitting from Brad Harrison. Checked putter type, alignment, loft and lie. Tweaked the loft and lie and WOW! What a difference to even the sound the strike makes. Balls roles true. Thanks Brad. Time to go make some $$$$.
I sent my clubs into them and filled…
I sent my clubs into them and filled out their form. I was expecting around $200 for my clubs. They sent me back a thing and were only going to reimburse me $100. I even sent them some extra clubs but one of my drivers had a slight dent in it that did not affect the performance. I was disappointed because I could've traded the clubs and locally and receive more for them than I did when sending them in. I would just caution anyone to be careful when sending in clubs to them as you may not get exactly what you think you will be getting.
Ordered a right handed mini one driver
Ordered a right handed mini one driver. When it was received it was a left handed driver. When I called to see if I can switch club out they want me to purchase a new one and they'll send tha. I can get a refund when they get left habded club back.... honestly the mistake isn't on me to purchase a new club for you to send. As far as customer service its more of a phone line that is alright with taking problematic phone calls and not caring about the problem. As far as sending the club back lets see if they refund the purchase. Wouldnt recommend this company. Snake oil company
This company is a rip off
This company is a rip off. They quoted me 154.00 trade in on 8 Mizuno irons and nearly one month after waiting and three phone calls later they paid me $98.00. I have traded clubs for years with Callaway preowned and they have always stood behind their quotes and credited your account in less than two weeks. My clubs had all new grips and were in very good condition. DO NOT use them for trades.
They overstate the value of your…
They overstate the value of your trade-you pay shipping
Then they tell you you will get half the valuation due to their “inspection”
If you want the clubs back you pay
Do not use them to "Trade In" your old…
Do not use them to "Trade In" your old clubs. They severely undervalue your clubs. It is not worth the effort to trade them in.
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