David Peyser Sportswear Reviews 

two separate order within 2 months. same issue. Worst customer experience ever.
Do not order or deal with this company

I placed a large order with 32 Degrees, and my credit card was charged immediately. However, the shipment was never even received by the shipping carrier, and I never received any of the merchandise I ordered.
I contacted the company several times through its online chat to report the problem, but my complaints were ignored and nothing was done. I received no communication, no explanation, no follow-up email, and no merchandise.
Based on my experience, this company charged my credit card but failed to ship my order or respond to repeated requests for assistance. I am now forced to pursue other avenues to recover my money and resolve this matter. I hope other consumers are aware of my experience before placing an order. DO NOT ORDER FROM THIS COMPANY, IT'S A SCAM

Originally, I placed an order for several items and I was relatively pleased, even though their are sizing is a little off, and the prices were good. So I decided to place a second order. Somehow, during the ordering process, and I think they use Shop, they picked up the wrong address. They are sending it to a PO Box seven hours from where I'm at and where I will not be for another three months. I contacted them immediately before they shipped to let them know that the address was incorrect. I asked them to pull the order and ship it to the correct address or if it already went out to send me a duplicate order to the current address with a mailing label so that I could send the other order back. Apparently they don't trust me. They refuse to do either. They refused to pull the order before it was shipped and they refused to send me a duplicate order when it was their fault that it's going to the wrong address. Therefore, I will not be doing business with this company again, and I strongly suggest that you don't either.

32 Degrees has the WORST shipping and customer service I have ever encountered. I placed an order and once it shipped I was told is would be delivered by Door Dash - I thought that was a bit odd, but whatever works for them. I got a notification that my order was delivered but I was home, I have dogs, I have a doorbell camera and nothing was delivered to my house. They sent me a generic picture of a box sitting on a porch that was definitely not my house. I looked at every house in my neighborhood and the streets around me, no one had a front door that looked like that. The address they had on file was correct. I guess Maurkese from Door Dash is enjoying some new socks and women's sleepwear. It obviously was never delivered to me and 32 Degrees did nothing but say they'd try to refund my order. What a joke!

I can't comment on the quality because shipping has been tiresome. FedEx is horrible. I don't think that I'll be going through this again. No matter what this underwear feels like. If the price seems to good, there's a reason for it.

The first time I ordered items, they came relatively quickly and were exactly what I wanted. The fabric, workmanship and sizing was spot on. I made a second order right away. The order arrived, and the first pair of pants were ready to be laundered so, I threw in the second pair of pants. Both shrunk, only in length, but now both are too short. They also absorbed color from another item, despite there being a color collecting sheet added to the wash. The size extra large women’s T-shirts should have been large enough for me based on measurement, but are pretty snug and I would advise going up a size if you order them.

I have had great experience with this company in the past. However, this past month was a nightmare. I placed an order and later learned it was marked as undeliverable. I learned they now use a foreign company (UniUni) for delivery. When o contacted customer service I was told some of my orders were sold out and they could not resend my original package. Very disappointing!

Sometime within the last 2 years things have changed... This review would have been a 5/5 all day everyday.
Now... 32 degrees can't live up to their promises shipment timelines and they use the worst possible shipment partner on the market. If you order with standard shipping it'll list as 2-6 business days, but you should definitely expect that to be closer to 10-15 business days before receiving the package. If you order with expedited shipping it'll list as 1-3 business days, but even then you'll be waiting 5-10 business days. Uniuni is awful at updating the package information and giving estimated delivery timeframes.
32 degrees discontinued some of the best products and replaced them with cheaper less quality products.
I'm waiting on an order of additional boxer briefs , sports bra for my wife, and dress pants. I ordered 2/28 and didn't ship until 3/4 and are still in the same spot they started on 3/6. This will be my final test of shipment timeline and quality before I look for another brand.

Never again! This company has now become entirely incompetent. To make matters worse, their new mailing vendor, UniUni, is entirely dysfunctional. One order very delayed and another not arriving at all! Quality of products have plummeted since they used to sell at Costco. Bummer.

32 Degrees has gotten terrible! The shipping carrier they use to save money (UniUni) operates like DoorDash and the drivers steal your order. Customer service I’d also useless unless you get VERY angry. I’ve had to file chargebacks to get my money back for The orders that were stolen. Everyone I know has boycotted this company and is no longer a customer of theirs.

I have purchased many items for myself and my husband at Costco and directly from 32 Degrees. All have been great, super comfortable and some have held up for many years.

I placed an order on 12/18/2025 and paid for "expediated shipping" which said "2-4 business days". Even got an email that stated the items had shipped on the 18th. I did NOT receive the items until December 26, so they did not make it in time for Christmas. Very dissappointed (and mad), since i PAID FOR FAST SHIPPING! Had i known the items would not be received in time for Christmas i would have just used the free shipping. I don't think i will purchase from this company again. Very dissapointed in this transaction.

I was given a 32 degree vest for as a gift. I was not a home and needed to pack the gift. This meant leaving the box and the much need order number. It seem with out this number no returns can be make. This number is not on the merchandise but is necessary to complete any communication with 32degrees. So if you have a product that may or may not be defective make sure you maintain the order number. This number is not located on the garment. This product was defective.

Terrible customer service. Ordered clothing and one pocket was left unsewed. Customer service notified over the weekend, responded the following week and said they because I hadn't kept the paper tag I was ineligible to return it (I had worn the item before realizing a pocket was unsewn).

I had only asked to return for another item that was functional, not for my money back. Ridiculous statement from them, they told me they were escalating my request, 3 days later the ticket was closed without a response.

Have spent hundreds with them over the years, but for this kind of response on a $14.99 item they lost my future business.

Don’t ever place an order and ask for anything afterwards. I had forgotten to add a ‘free tote’ offer so I emailed customer service to add it to my order. Instead they cancelled my entire order!! 😡
Now I’m reading reviews that their quality has gone downhill.

Horrible!
They don’t sell clothes. Super cheap and recycled trash. They make money off the shipping costs.

I want to share my experience with 32 Degrees, because many of the negative reviews seem to be related not to the company or their products, but to the shipping carrier UniUni.

If you choose expedited shipping (FedEx), you can completely avoid the hassle people are complaining about. That made all the difference for me.

Their customer service has been wonderful—responsive, helpful, and professional. The quality of the items is very good, especially for the price, and this is the same brand that’s trusted and sold at Costco, which says a lot.

Bottom line:
✔️ Quality products
✔️ Great customer service
✔️ Choose FedEx expedited shipping and you’ll have a smooth experience

I’ll definitely continue ordering from them.

They have HORRIBLE customer service! I was sent dirty shoe laces on a shoe I ordered. They refused to send me more laces.

This is a scam company. Just read the reviews. People order things. The company takes the money. Then the company refuses to actually deliver the items. They get money and we get nothing. The customer service, I believe, is a bullpen of AI bots that do nothing for you. I have been waiting over 5 weeks for my items and I know they will never come. This is a scam company that should be avoided at all costs.

Bought two sets of supposed thermal underwear. Tried them out yesterday and I might as well have not worn them. No body heat retention or warmth at all. Absolute waste of money.