I purchased the Patriot Pure Ultimate Water Filtration System 2025 Edition. It works great. Water tastes very good. The problem I had was setting it up. Most of the directions were good. BUT a lot mo... Toon meer
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Lees wat reviewers zeggen
I bought a. Lackout Buddy from 4 Patriots and had issues after a few weeks. I returned it to receive another unit that does not work properly. After multiple mails and multiply none resolution to th... Toon meer
4Patriots has helped me to prepare for emergency situations by offering great products at fair prices. They are always well packaged and delivered quickly! Their customer service is great too.
I made a mistake of buying a generator thwt had problems from the time it showed up. Didn’t turn on , wouldn’t hold charge. I tried to contact customer service and it was hours on hold Unfortu... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day. Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today. It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right. Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people. At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission. So how do we do it? We offer high-quality products that help our customers become more self-reliant and prepared. We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated. We strive to be a great place for great people to work.
Contactgegevens
2920 Berry Hill Dr., Suite 300, 37204, Nashville, Verenigde Staten
- 800-304-4202
- help@4patriots.com
- 4patriots.com
2,4
Slecht
560 reviews
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I purchased a new solar generator for…
I purchased a new solar generator for my RV when I received it I realized it would not do what I wanted to do. I called customer service and explained the situation to them They promptly sent me the return authorizations. I am very impressed with this service and I highly recommend them.
26 maart 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi John,
Thank you for your review! We're sorry to hear that the Patriot Power Generator didn’t meet your expectations, but we’re glad our team was able to make the return process easy for you.
If you ever need assistance in the future, don’t hesitate to reach out to us at reviews@4patriots.com — we’re always happy to help.
Just another money hungry company claiming to help Families.
Took advantage of their buy 1 get 2 free deal on the basic 72 hour emergency food pack. The first time I only ordered 2 because I wanted to verify the legitimacy. I paid shipping for each “deal” which was $14.95 each. They shipped them together and kept the extra shipping, which I let go, because I was still impressed with the value. Once receiving my food I was very excited and went back to order more! I ordered 6 packs this time which would come to 18 total bags. The website said I got free shipping since my order was over $100, I paid roughly $145. GREAT DEAL. I could finally build up our families stock pile!! Received my package yesterday and to my dismay only received 6 packs. I’ve been back and forth through email several times and just keep getting repeated script. “You didn’t order from the promotion you ordered the basic pack”. Granted, the basic pack IS what’s on the promotion. No difference at all. And they keep repeating that they only allow one promo per person. Also not true considering they sent the first 2 orders with no issue and pocketed the extra shipping. I even offered to pay an extra $89 ($14.95 shipping per pack) so that I could receive the remaining 12 packs I should have received. Again they tell me one promo per family, again not true. So now I’m out $150 with a tiny fraction of what I believed I was ordering. I DO NOT RECOMMEND 4PATRIOTS and their customer service is horrible, may as well be talking to a robot. Maybe it is. Who knows. Very un American and very much not family friendly. They in fact, do not care as they claim.
3 april 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Angela,
Thank you for reaching out to us. I’m truly sorry for the confusion and frustration this situation has caused.
Our Buy 1, Get 2 Free offer on the 72-Hour Kits is intended to be limited to one per customer. However, I completely understand how the ability to place a second order might have led to the impression that multiple redemptions were allowed.
After reviewing your account, I can confirm that the missing kits from your second order have been sent, and I’m so glad we were able to resolve that for you.
If you have any further questions or concerns, please don’t hesitate to reach out to us at reviews@4patriots.com — we’re always here to help.
The types and styles of Generators…
The types and styles of Generators change all the time. One ad is one Watt of Generator and the next ad, it is another. Each ad pushes one type of Generator or a set of Generators and it is never the same. They keep switching the types of Generators during their ad's and you never know if you are getting the best deal or current Solar Generator. This really pisses me off each time I see one of their ads...We are led to believe we are getting the best deal, but then the next e-mail we receive there is even an even better deal. We feel ripped off and not appreciated by 4Patriots in these boondogles....
17 maart 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Arnold,
Thank you for your feedback — we truly appreciate it, and I’ll be sure to share it with the appropriate departments.
We offer a wide range of generators designed to meet different needs and budgets. Each advertisement typically highlights one specific generator, though in some cases, a smaller generator may be included as a bonus. For a full view of all our available generators, you’re welcome to visit our website at www.4patriots.com.
As with many retailers, our special promotions may change from time to time. Some offers may be extended due to high demand or other circumstances. While we aim to be as transparent as possible, adjustments to promotions occasionally happen to help us better serve our customers.
If you have any further questions, suggestions, or additional feedback, we’d love to hear from you. You can reach us at 800-304-4202 or by email at help@4patriots.com.
Trust Us
Ad for new 1200 generator stated sale ends Feb. 28 so I rushed to buy but here it is March 18 and sale still going on .
This was my first purchase from these people and thankfully I learnd they are liars and will never deal with them again.
American made , Trust us ALL BULLS**I !!
1 maart 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi John,
Thank you for reaching out and sharing your concerns about the promotion for the Patriot Power Generator 1200. We sincerely apologize for any confusion caused by the discrepancy between the advertised end date of February 28 and the continued availability of the promotion.
As with many retailers, special promotions can change frequently and, in some cases, may be extended due to demand or other factors. While we strive to be transparent with our offers, sometimes adjustments to promotions occur in order to better serve our customers.
We truly appreciate your understanding and your feedback. If you have any further questions or need assistance, please feel free to contact our customer support team. We’re here to help and want to ensure you’re completely satisfied with your experience.
Thank you for your continued support.
I purchased this as a Vet
I purchased this as a Vet, which their commercials claim they support. It says that this is an American made product. Guess what. They lied! Chinese. This older unit doesn’t hold power well at all. I’ll charge it all the way up then unplug it. Without it being used, a month later the power has bled down to 53%! About the only thing this sidekick is good for is powering your cellphone. I used it when the power went out to power my router so I would have internet. It lasted 1.5 hours. Don’t buy!
17 augustus 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Richard,
Thank you for sharing your feedback and thank you for your service. We understand your concerns about the item being made in China and the run time of the device. We want to assure you that the Patriot Power Sidekick was designed and developed in our corporate office in Tennessee, with the help of a highly skilled manufacturer in China. While we strive to source products domestically when possible, certain product categories, particularly electronics, present significant challenges when it comes to manufacturing in the U.S. These challenges extend beyond cost and are related to the availability of adequate manufacturing capacity, specialized engineering, and the complexity of supply chains.
It's important to note that many high-tech products, including computers, cell phones, and televisions, are also manufactured overseas due to these same factors.
Thank you for providing your feedback and concerns about the runtime of the Patriot Power Generator. We understand how important it is to have reliable performance, especially when using it for essential devices. The runtime of the generator is primarily determined by the wattage of the devices you are powering. For devices that use between 225 and 125 watts, you can typically expect a runtime of approximately 1 hour and 60 minutes. However, this can vary based on several factors, including the specific type of device being powered, its power draw, and the conditions in which the generator is being used.
The Patriot Power Generator is designed to handle devices of 300 watts or less, and we recommend that the total load never exceed the maximum wattage for optimal performance.
We also encourage you to reach out to our customer support team if you need further assistance in maximizing your generator's performance.
Solar generators and solar panels
I have bought some solar generators from 4 Patriots. If a solar generator is not used very often the battery can fail and lose its ability to hold electricity. That happened with most of my generators. 4 Patriots should have generators with replaceable batteries so if it fails the customer only needs a new battery and can remove the failed battery and install the new battery. The generators that are heavy should have wheels to help move it. There should be high quality solar panels to charge the generator fast even when the weather is cloudy. The 40 watt solar panel works under clouds and in the shade.
1 maart 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Craig,
Hello, thank you so much for taking the time to reach out to us regarding your generators and sharing your feedback. I’m truly sorry to hear that you’re not completely satisfied with your units. I can only imagine how frustrating this must be, and I truly appreciate your patience as we work through this.
To help prolong the life of the battery in your unit, we recommend recharging it every 3-6 months. Lithium batteries don't perform well when left in a completely discharged state for extended periods. If you're encountering any specific issues with your unit(s), please don't hesitate to contact our customer service team. They’ll be more than happy to assist with troubleshooting and ensuring everything is running smoothly.
Regarding the solar panel, our 100-watt panel is capable of recharging the unit on a cloudy day, but please note that it will take longer than on a sunny day. If you're looking for a quicker recharge time, you have the option to daisy chain additional panels to speed up the process.
As for the portability of the unit(s), we understand the need for ease of movement. To make things more convenient, we offer a roll-and-go cart specifically designed for our generators. For your convenience, here’s the link: https://4patriots.com/product/roll-go-foldable-generator-cart.
These generators are very overpriced…
These generators are very overpriced And designed for scheduled obsolescence.
4 patriot does not support their older units or provide repairs or parts. It is very difficult to get anyone to work on these and basically if they break after the warranty, they are a paperweight.
It seems that they are praying upon fears of the people they say they’re there to help their sales pitches all about fear and that the end
is coming to get you. There are much better products out there please do your research.
27 februari 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Roger,
I’m so sorry to hear that you’re feeling frustrated with the pricing of our generators. I can absolutely understand how this might be concerning, and I truly appreciate you sharing your thoughts with us. Please know that we are here to help and support you!
When our team designs each of our units, they put a great deal of thought into the power needs our customers might have. As demand for more powerful devices grows, our product development team works tirelessly to ensure our products can meet those needs. I understand that this can sometimes result in higher pricing, but it’s always in an effort to provide the best possible performance and reliability for our customers.
We’re also deeply committed to providing support for all of our units, no matter the model. Every generator comes with a standard one-year warranty, and you also have the option to purchase an extended warranty for added peace of mind.
And if any issues arise after the warranty period, please know that we’re here for you. We always strive to find a solution that feels fair and satisfactory, no matter the circumstances. Your satisfaction is incredibly important to us, and we want to make sure you feel fully supported throughout your experience with us.
Please don’t hesitate to reach out if there’s anything more we can do or if you have any other concerns. We’re here for you, and we truly value your trust in our products.
If I could rate my experience with zero…
If I could rate my experience with zero Stars I would. Paid a premium for a four Patriot sidekick that didn't even last two years or a hundred cycles before it completely died. Contacted the company, and they tried to tell me I only had a one year warranty when I purchased it they said there was a 2-year warranty. They do not back their product. They should also not have the privilege of saying they support veterans such as myself. They definitely do not. Being a full-time traveler and dealing with fellow veterans on a daily basis you can guarantee that I will let them know to stay away from this company!
7 februari 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hello William, I’m sorry to hear about the issues you’ve experienced with your Sidekick. I completely understand your frustration. The Sidekick comes with a one-year warranty, while the only device that includes a two-year warranty is our Patriot Power Cells. If there’s anything else we can assist you with, please don’t hesitate to reach out. We're happy to help!
Bait and switch. Not up front with their offer.
Their ad offered the 3 month supply of food for right around 590.00. Great. Then it was also offered free shipping. Great. Then they offered 5 equal payments. Great I'm in. Then you check your credit card and find out they took 192.58 on your card. Then two more payments of 143.58. I called customer service and was told I had two more payments of 153.58. Do the math, thats 766.90. Then he says they give free shipping o equal payments. WHAT. I live 25 miles from where it was shipped. Flat rate fee of 49.00. That's right 49.00. Oh and by the way equal payment customers have to more. WHAT. The old bait and switch. I'm going to the Better Business Bureau on this one. Never again will I deal with this company. I should have read the bad reviews first. By the way, they don't send an invoice with the product. That comes 2 months latter in an email.
29 januari 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Marty, thank you for your review and feedback on our 3-Month Food Kit + 4 Free 72H. I apologize for any confusion you have about your order. After reviewing your account, I see that you purchased the 3-Month Food Kit + 4 Free 72H on the payment plan for five payments of $139.40 before tax. When you pay in full for the entire order, the shipping charge is not charged. When you set up the payment plan, the shipping fee of $49 is applied to your order. It is stated on the offer page. So your first payment of $192.58 includes the shipping and the first payment of $139.40 plus tax. Your next four payments would be $143.58. You have made three payments of the five as far since your purchase on 11/28/2024. I have also included the link to the offer that was purchased, which lists the cost when you select the payment plan. https://products.4patriots.com/food/3month/checkout. Again, I apologize for any confusion.
Only five star reviews on their testimonials why
What I want to know is where can I go on their website and leave my testimonial of their products. For some reason there's no place to do that gee I wonder why?
19 januari 2025
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Scott, Thank you for your review and feedback. Per FTC guidelines, we are not allowed to hide negative reviews from customers, so all reviews submitted are published. Due to spamming, the ability for anyone to go on our site and leave a review has been disabled. Review requests are sent 14 days after purchase to the customer's email address.
I want to know why my patriot solar…
I want to know why my patriot solar generator is made in china
14 februari 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Robert, Thank you for your review! The Patriot Power Generator was designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand.
We insist that our 4Patriots food products and supplement products are produced in the US. But we're able to do that because the appropriate partners exist today. We also provide meaningful support to important charities that help American Veterans and their families https://4patriots.com/pages/4patriots-donations
4patriot should be ashamed but I’m sure…
4patriot should be ashamed but I’m sure they are not. Invoking American patriotism is a joke…..made in china. Lie-their 1800 has 700w. Won’t stand behind products. Cheapest, low quality parts and materials possible and sky high prices. The worst of the worst
5 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Matt, thank you for your review and feedback. I'm sorry to hear that our products did not meet your expectations. The Patriot Power 1800 Generator was designed and developed at our corporate office in Tennessee, and built by a phenomenal manufacturer in China. We ship all orders from our warehouse in Salt Lake City, Utah and our customer support team is based in the U.S. as well. While we make every effort to source products domestically, some product categories, particularly those electronic in nature, are difficult or impossible to find adequate manufacturing in the US. This is not just a cost issue, but a supply chain, engineering, and manufacturing capacity issue. Very few products like computers, cell phones, televisions, etc. are made in the US, and we're not a large enough company to build or re-engineer the appropriate production to do the advanced technology work we source and our customers demand. We insist that our 4Patriots food and supplement products are produced in the US. But we're able to do that because the appropriate partners exist today. We also provide meaningful support to important charities that help American Veterans and their families https://4patriots.com/pages/4patriots-donations
I ordered an 1800 generator in 2022
I ordered an 1800 generator in 2022. It hasn't been used, but when I attempted to use this generator for the first time this past Thanksgiving, it could only power one small appliance. When I went to plug in a 2nd small appliance, the generator shut down. The generator could not power two or more small appliances. This was an embarrassing experience, to say the least. This product is supposed to power refrigerators and other large appliances for a significant period of time. To be fair, we were supposed to check the power every 3-4 months and perform maintenance on it. We didn't perform maintenance on it for several months, but the charge level wasn't the problem, rather the output was not working as expected or advertised. The product has never been used, and it was either defective ab initio, or misleading as to what can be charged.
I contacted customer support, and they stated the 1-year warranty expired and 4patriots is not responsible. Of course, if we paid hundreds of dollars for an extended warranty, then they would cover it. However, this product has never been used, and I was lulled into thinking that 4patriots would stand by its name and deliver dependable products. They already charged about $2,700 for the generator and some dehydrated food supplies, which was a push for me. I could not afford the extended warranty. I expect a good company will stand by its product and exercise good faith and fair dealing, especially when they are supposed to support our troops. Why is it I feel like one of the soldiers left behind or abandoned by our government in Afghanistan?
Anyway, I can't undo things nor change 4patriots position on this matter, but I can give a "heads up" to the general public and consumers to avoid purchasing any products from this company. Your time and well-earned money are better spent on either reviewing another company and/or making your own survivor's supplies.
In rebuttal to 4Patriots response, the generator battery has been stored in our home with an average temperature of 68-72 degrees. As previously mentioned, the generator battery was fully charged. However, the power output is and was defective from the beginning. Your boilerplate response does not honestly address this underlying issue. Your 1 year warranty may provide some legal protection, but your "too bad, so sad" perspective demonstrates your failure to stand by your product. Sooner or later your dishonesty and bad faith will catch up to you.
26 november 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Leo, Thank you for your review and feedback! I'm sorry your Patriot Power Generator did not meet your expectations. After reviewing your account, your unit is out of warranty and an extended warranty was not purchased. When storing your Patriot Power Generator, you want to store it fully charged and check on your unit periodically to top the battery off. Also, you want to store it in a climate-controlled environment. The best recommendation we can offer is to store the PPG fully charged and to check the charge periodically. Lithium-based batteries do degrade over time. In addition, storing the PPG in a climate-controlled environment would help extend the life of the battery since there would be no worries over severe temperature fluctuations throughout the seasons. When dealing with lithium-iron-phosphate batteries, they're not a fan of being stored in cold temps. Recommended storage temperature: -5 to +35°C (23 to 95 °F) Storage up to 1 month: -20 to +60°C (4 to 140 °F) Storage up to 3 months: -10 to +35°C (14 to 95 °F) Extended storage time: +15 to +35°C (59 to 95 °F). The Patriot Power Generator battery, which runs on DC power, has a full capacity of 768 watt-hours (12.8 volts/60 amp-hours) and will be able to provide that full capacity to any DC device connected to it. When you are using the generator to power a device using the AC 120V outlets, the generator's battery must use a portion of its capacity to convert its native DC power into AC 120V power, meaning the battery has a slightly shorter life while running AC devices. Yet the Patriot Power Generator battery uses one of the most efficient conversion processes available to keep the generator working at an impressive 90.6% capacity (691 watt-hours) while using the AC 120V outlet.
To calculate how long (in hours) a device can be powered by the Patriot Power Generator, divide the capacity of the Patriot Power Generator (768 watt-hours [DC] or 691 watt-hours [AC]) by the power
consumption of the device (in watts) that is displayed on the LCD once you plug in the device. Capacity (Wh) / Consumption (W) = Life of the device (h)
I wrote a review back in November and…nothing has gotten better!
I wrote a review back in November and gave 4 Patriots the lowest rating I could. As of December 31, the issues with this company are still not resolved! I can’t express enough that anyone remotely interested in buying from this company should be very very wary. In September I purchased an 1800 generator and Sidekick generator from this company. All together the cost was $ 2671.79 - not cheap! I believed in these products and the fact the company was advertised on Fox News Channel as 4 Patriots. Unfortunately, my belief in them was misplaced. The first Sidekick was defective and overheated. After many hours on the phone trying to reach an associate, this generator was replaced and a second one sent. It was also defective.. This scenario occurred three times! It was at this point my husband said to request a full refund because with three defective generators, he no longer had confidence that the 1800 would work and living in Florida, he did not want to wait for another hurricane and power outage to discover it too was defective. I then requested a full refund of my $2671.79. I was promised a return box with styrofoam and appropriate labels. To this date, December 31, I still have received none. With the exception of an associate named Joey, this company has been a complete disappointment! They are dishonest and not accountable. I would never ever recommend anyone to trust in them being “ Patriots” or an honorable US company. It is obvious to me that they are simply another scam company who buys their products from China and is all in for greed $. They do not stand by their promises and certainly are not customer friendly. They simply make every excuse to not giving money back for their defective products. Seriously, how hard is it to send a customer a return box and labels. As I said in an earlier review, BUYERS BEWARE! Although the concept in solar generators is good, their service and products leave much to be desired. Save yourself lots of money and aggravation, buy a gasoline generator for $300 and save yourself lots of headaches and frustration. 4 Patriots should not be allowed to advertise themselves on Fox and should be reported to the Better Business Bureau as a scam!
31 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hello Laura,
I'm sorry to hear that you've encountered issues with the return of your generator. I completely understand how frustrating this situation must be for you.
Unfortunately, with the email address provided, I am unable to locate your order in our system. If you are still in need of assistance, please don’t hesitate to reach out with any additional details, and we’ll be happy to help in any way we can.
Defective Product
I bought a 2023 version of the Sidekick Solar Generator. I bought this for emergencies. I got it out to charge up and test, and it refused to charge from a power outlet. It also did not put out any output, not even to charge a cell phone. When I called 4Patriots, they told me "sorry" but since it was over a year, there was nothing they could do except offer me money off a new one. Now, why would I spend money on a new generator when I spent $500 on the first one and it never worked? I am very disappointed in this 1 year warranty for something so expensive that was obviously defective.
30 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hello Mary,
I’m sorry to hear about the issues you've experienced with your Patriot Power Sidekick. I understand how frustrating this must be, and I sincerely apologize for any inconvenience caused.
After reviewing your account, I see that you’ve already spoken with our customer service team. Unfortunately, since the Sidekick is now outside of its 1-year warranty, we are unable to offer a replacement. However, I see that the customer service representative discussed an alternative offer with you, and that information has been noted on your account.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
I bought the solar generator in 11/23
I bought the solar generator in 11/23. After hurricane Helene, the generator only powered my refrigerator for 2 hours and it was fully charged. I would not recommend this to anyone. A total waste of money...I waited until this December to return it but customer service was rude and said my one year warranty expired since I had the unit for 13 months. Buyer beware. I own my business and would not treat a customer this way.
30 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hello Anthony,
I’m sorry to hear that you wish to return your generator and that you’re dissatisfied with our return period. After reviewing your account, I see that you’ve already spoken with our customer service team, and the unit is unfortunately outside of our return window.
We offer a generous 1-year return period, which is designed to provide flexibility for our customers. While I understand this may not be the outcome you were hoping for, I hope this clarifies our return policy.
If you have any further questions or need assistance with anything else, please don’t hesitate to reach out.
72 hour food kit is great
I've boughten and enjoyed the 72 hour food kit. Yes it didn't only fill me up but I had energy to get threw the day. It's the real deal and tasted just like Mom cooks. It's not empty calories like Chinese food. The Mac and cheese and oatmeal breakfast was great. The hearty hot dish with rice and vegetables was the main lunch/dinner and it kept me going. Only 20 minutes to make after boiling water how easy can it be. It was so creamy oh wow it was really restaurant quality. I can easily recommend this and see myself and anyone eating this in a grid down for extended lengths.
Thank you 4 Patriots for making quality freeze dried food.
28 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hi! Matthew, Thank you for your review and feedback on our 72-hour food kit. It's great to hear that you love the taste of the food recipes included in our 72-hour food kit. Thank you for choosing 4Patriots.
Beware of emergency products
Well the water filter system is painfully slow in a real life situation you needed to filter pond water or pool water for instance you would be in a painful way,let alone if the water was really dirty the filter system is SLOW as a snail, 24 hrs to filter with one filter,1 gallon, they say 4 filters in a row would be faster,they being 4 patriots phone CSR,,,, ok 3 times faster is like 8 hrs then, family of 4 would be in big trouble waiting for water since they require 1 gallon to drink only every 24 hours, and that depends on OTHER factors as environment at that time around those that need the water like temp and humidity factors.And were still not able to factor in water for washing which needs to be at the very least sanitary... The food is at best edible its not palatable meaning if one is hungry one would eat this BUT its mushy, starchy, sticky, I am a chef quality, trained cook, and in their advertisements of their food on TV notice, they ad on-top of their meals fresh toppings of color vegetables-fruits to give that eye catching look which believe me when your done cooking it, it will not have that look, not only look buy palatable taste because their are no fresh anything about this food. Its for looks only what you see on TV their items can look this way if you ad them but will not on their own merits be this way. False advertisement if you ask me..But in a pinch, you can survive on it!!!! Buy cans from your local store rotate these out ever year or two, keep them in a STABLE environment, buy dry beans and noodles etc store in glass or plastic do not open anything and get yourself a reverse osmosis system for the water needs and drive on for nearly the cost of current food prices, just got to rotate the foods stock out...I have solutions for just about everything out there to do or not to do because i have done all this most of my life which has been thankyou lord 63 years, email me i will help you for free to do the very best you can on your own.....
24 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hello Marc,
I'm truly sorry to hear that you're unhappy with your purchase of the Ultimate Water Filtration System and Food Kits. I completely understand how frustrating that can be.
After reviewing your account, I can see that our customer service team has already been in touch with you to address your concerns. If you have any further questions or if there's anything else we can do to assist you, please don’t hesitate to reach out
I am sorry I have to write this review
I am sorry I have to write this review
I bought baby items and not happy about any of them. Not the generator or the portable battery packs or the water filter.
The generator takes for ever to charge and would not keep me alive if I only had sunlight. I sent the first set back but it did not charge better.
The water filter leak all over my countertop even after they sent me a new one
The 4 battery packs all swelled up and not usable. I asked for replacement but they were not warranted
20 december 2023
Review zonder uitnodiging
Antwoord van 4Patriots
Hi Debbie, Thank you for your review and feedback on our products. After reviewing your account I do see that you spoke with a representative on Dec 1st concerning your Ultimate Water Filtration System. You wanted to return it and you were busy at that time and would call back to get return instructions. I do see that you were having issues with your Patriot Power Generator 1800 as well you purchased it in August of 2023 and the Patriot Power Cells were purchased in July 2022. You spoke with a representative on June 4th, 2024 concerning your generator and your Patriot Power Cells and you asked if they were still in warranty. The representative did inform you that the Power Cells were out of warranty but the generator was still in warranty and a replacement was shipped to you. Please feel free to reach out to us if you are still looking to return the Ultimate Water Filtration System. We apologize for any confusion on warranty and return/refund policies. You can call in to speak with a representative or reach out to us via email at reviews@4patriots.com.
Don't waste your money
UPDATE: 01/25/2025 See below (Issue Resolved)
I am very disappointed with this company and their product. Maybe it doesn't happen all the time but it happened to me. We purchased the generator with their food package for $5k in 2023. I have never used the generator and diligently followed the instructions in charging the generator 3-6 months as suggested. This past week we had a 2 day blackout in Southern California and for the first time that I am using the generator to power up our refrigerator, it did not work. The product was completely dead and wouldn't turn on. I called customer service for assistance and the only conclusion they can come up with is the "inverter" is not working. And of course, my warranty ended in September 2024 so the only way to get it repaired is to bring it to a local generator repair shop that they recommended. I went to that repair shop and they said that they don't normally repair these types of generator but if they did, they will have to look for the correct part and it can take two weeks and the estimate price is undetermined. So we spent thousands on this generator that we charged it according to instructions and never used and when we finally needed to use it for the first time, it wouldn't work. And the only way to make it work is to get it repaired ourselves, which apparently no one repairs this type of equipment. It feels like we were taken advantage of and all they can say is "sorry we can't help you because it is out of warranty."
Update: 4Patriots responded to our review. They provided us with a replacement unit. I received the unit yesterday, charged it, and tested it. It is working. 4Patriots addressed the issue, which I am thankful for, and the issue is now resolved.
8 december 2024
Review zonder uitnodiging
Antwoord van 4Patriots
Hello Emilia,
I'm truly sorry to hear about the issues you've been facing with your generator. I can imagine how frustrating and inconvenient this must be for you.
Please know that I’m here to help, and I will be reaching out to you directly via email shortly to provide the assistance you need. In the meantime, if there's anything else you’d like to share, don't hesitate to let me know.
Thank you for your patience, and I look forward to resolving this for you as quickly as possible.
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