Had a good chat with David who explained everything about the process for my insurance claim and even had time to give me some advice regarding my future plans on a motorbike. David is very knowledge... Toon meer
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Lees wat reviewers zeggen
Irina Radu Was the contact to whom I spoke, she was patient professional and polite. Irina really made what is a stressful situation bearable and displayed a genuine understanding and empathy. Thank y... Toon meer
To the 4th dimension team . They are outstanding in every sense of the word . I've dealt with Harvey and Phil the delivery driver all very professional . 5 stars to all the team . . Highly recomme... Toon meer
Dealt with 4th Dimension through my insurance provider (HastingsDirect). They handled the valuation of the bike and explained the process. In particular Damiano who was my contact. I had a few quest... Toon meer
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Excellent customer services
Excellent customer services , spoke to an actual person who answered all questions and made the whole process easy ...
Rob g driver 33 is a fantastic man made…
Rob g driver 33 is a fantastic man made the pick up of my bike absolutely faultless what a man he is. He deserved the cup of tea
Hire bike collection from Tony
Hire bike collection from Tony, was quick and smooth. Friendly and polite, great guy
4th Dimension turned things around
Was referred RAC bike insurance. I was a little disappointed since their 1st 'option' was I pay for repair myself or claim off my policy. However doesn't seem fair when incident wasn't my fault. 4th Dimension reversed that disappointment massively with friendly reassurance
Graham came to deliver the hire bike…
Graham came to deliver the hire bike for me, really quick process and nice to talk to
Great Customer Service - Bike was returned as good as new.
I have to say, this has been some of the best customer service I've ever experienced from a garage. Bike was in for some lengthy repairs after being stolen, however there was excellent communications from start to finish, with regular and proactive progress reports by email every step of the way. Just had it delivered back to my house by Tony and the bike is as good as new.
Great delivery experience Graham…
Great delivery experience Graham dropped the bike off what a helpful and lovely man
Dean was very helpful
Dean was very helpful. Good all round service
Dean dripped off my repaired motorcycle…
Dean dripped off my repaired motorcycle qnd he was polite qnd professional
I am very happy with the result.
Thank you.
5 stars
Great experience with 4th dimension
Great experience with 4th dimension. Especially Graham who dropped off and picked up my hire bike. Kept me informed of timings, arrived on time and explained everything to me about the bike, the paperwork etc. A very pleasant experience
Bike delivered by Tony
Bike delivered by Tony, great help. Friendly chap and good experience
Good service & Understanding
I must say 4TH dimension have been absolutely Brilliant. Unfortunately it's the first time in 20 years of riding, I've had a motorbike written off, especially a bike I really wanted and only got to enjoy for a few months. I got a courtesy bike straight away with no fuss or hassle. The recovery driver was brilliant and very accommodating when he delivered the courtesy bike and took my bike away. I can't remember his name but English chap with glasses. With 4Th Dimension I was informed of all the steps and what was happening. In particular, my conversation with David P, this was the pinnical of my experience. He was the one to break 💔 the news my bike was to be written off as uneconomical repair. He could tell I was rather upset 😭. But he took the time and effort to explain everything to me, even to the point of searching for equivalent bikes and prices. I really wanted my bike back, but he explained the facts and figures. Which help me make the best decision. I appreciate your time and efforts, top man. So thanks 4TH dimension team and especially David P, you saved me from my wife strangling me and kicking me out. It's not nice what's happened but good service and compassion can make best of a bad situation. Ride safe all.
Very easy to communicate with and fast…
Very easy to communicate with and fast responses 👌
tony did a good job very careful and…
tony did a good job very careful and sound to deal with
Talked on phone brilliant picked up…
Talked on phone brilliant picked up bike excellent dripped off bike wait our on oytcome cant faulr efficient and fast 5 stars
They just made the whole process really…
They just made the whole process really easy and made the whole experience hassle free. Solid advice and a willingness to help does them proud. I can throughly recommend them to anyone who wants the whole thing done professionally.
Tony
Tony, brilliant chat, caught up after seeing, lovely man, tidy van, professional strapping for the bike, great customer service
Graham dropped off the hire bike…
Graham dropped off the hire bike ,really fast changeover and a great service.all of the crew @ 4th dimension have been great.credit to Hastings 👍 cheers all.
Tob G Driver 33 Was a great person the…
Tob G Driver 33 Was a great person the delivery was flawless and easy appreciate his help a-lot getting my bike back I missed it a lot.
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