CL Medicall Aid Limited Reviews 9.761

KT2 made me feel at ease. Questions were all relevant and to the point. Very nice lady would have no problems recommending again.

The caller was very clear and polite

Fa4 was very helpful and patient
Made a bad experience palatable

MW7 was helpful and understanding. His help was appreciated.

Spoke to RCB as was unable to long into portal, she was very helpful and professional, was able to promptly arrange an appointment for me, extremely efficient.

I spoke to OB3 who explained everything clearly and was very supportive which put me at ease and helped me to explain everything clearly. Thank you for this

I spoke to Bethany on Thursday April 30th as the link they sent me previously had expired. Bethany was super patient and knowledgeable with regards to what I needed to do. She sent me a new link within a few mins and I was able to log in and provide the information they needed

ES1 very efficient and courteous, made the experience easy to navigate and easy to deal with especially after dealing with pain after an accident

BB4 showed great customer service, he was very thorougher explaining things so I understood what was going to happen next.

Excellent triage with empathetic caller and clear well structured questions. I feel that my concerns were taken seriously. Would highly recommend.

Thank you so much to ES3, very polite and so helpful,such a quick and easy service.

A Review for RC8 who demonstrated excellent interpersonal skills throughout the call. We felt genuinely listened to, and she was consistently understanding. She clearly explained how the call would run and how long it would take. She read back the information to ensure accuracy and was able to outline the next steps with confidence. A great call calming, reassuring, and very professional.

Massive Thankyou to RC8

I Couldn’t log onto the portal the details they sent me didn’t work for some reason ,so I used the online chat and spoke to TP1 , who was very helpful ,she was prompt and efficient and friendly and polite and helped me make an appointment with no hassle.Thank you.Great service.

Spoke with KT2 who made the call straight forward, fast, and easy, explained everything I wasn’t sure about,, lovely girl to chat with in general, and rapport was brilliant, great customer service, cl medical should be proud of there staff if there anything like KT2, thanks again! 👌🏻

Nice polite staff and very helpful service by CH1.And would recommend CL Medicall Aid Ltd.

Easy to speak to, great communication with RC8

Spoke to OH5. :) earlier today, to arrange an appointment with a GP following car accident. He was extremely helpful and happy to assist choosing a date and location most convenient to me. Thank you.

I had a call today to discuss my needs going forward after an accident. FA4 very helpful and professional with my case and I would recommend this company.

It was good chatting with RC8 today. He/she was very professional and handled my case with compassion. Thank you

ST9 was efficient, helpful and polite.