53 Degrees Property Ltd Reviews 

74
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Absolutely fabulous stay! We booked a last minute two nights stay and we enjoyed every bit of it! Host was very responsive regardless of what time of the day it was - very much appreciated. Instructio... Toon meer

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Beoordeeld met 5 van de 5 sterren

This accommodation was perfect for what we wanted and had everything we needed. The nearest cafe was brilliant and we had a lovely burger evening in there, and no rush for us to leave. We woul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great accommodation and location. Only negative side was that we had some issues locating the entrance as it was dark when we arrived. We called the number for assistant and the person who answered ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A real cosy home from home. Every detail thought of with regular communication asking if we needed anything from day one. A fantastic pub next door and a short distance from town and lovely scenic... Toon meer

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Bedrijfsgegevens

  1. Serviceaccommodatie
  2. ook in
  3. Appartementverhuur voor korte termijn
  4. Eigendomsbeheerder
  5. Vakantiewoning verhuurbedrijf

Geschreven door het bedrijf

Providing outstanding fully Serviced Accommodation & Short term Accommodation across the UK. All our Serviced Houses and Short-term Rental Apartments are handpicked to meet your needs. Parking, Weekly Cleans and Flexible Payments for longer-term bookings are all part of what we do! No need to book cramped Hotels at extortionate prices or through Airbnb and Booking.com, book direct for the best rates and to avoid unnecessary fees!acr


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,6

Alle reviews

(74)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lovely stay in Chester

Lovely stay in Chester. The property was perfect everything we needed and so close to the centre. Definitely recommend.

4 april 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your review, Angela! We're so pleased the property worked well for your trip to Chester. Thanks for the recommendation and hopefully we'll see you again sometime.

Beoordeeld met 5 van de 5 sterren

What a lovely stay

What a lovely stay, the house is a perfect location for a trip to Anfield and was extremely clean and modern. Nearby shops for essential was minutes away and the hosts maintained regular communication and was a pleasure staying.

27 maart 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your lovely review! We're glad the location worked perfectly for your trip and that you had a comfortable stay. It was a pleasure hosting you

Beoordeeld met 5 van de 5 sterren

Perfect location and spacious accommodation

Clean and spacious accommodation. Great location close to shops, bars etc. and facing straight onto sea front. Car park was big plus compared to other apartments in the area. Would come back again

9 maart 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for the 5-star review, Richard! We're pleased you made the most of the seafront location and found the parking helpful. We'd love to welcome you back for another stay.

Beoordeeld met 5 van de 5 sterren

Lovely clean house exactly as described

Lovely clean house exactly
as described

5 maart 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

We're delighted everything lived up to expectations, Anne. Thanks for choosing to stay with us and we hope your travels bring you back our way again.

Beoordeeld met 5 van de 5 sterren

Nice and clean

26 februari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Short and sweet, just how we like it, Jonas! Thanks for staying with us, and we'd love to welcome you back for another stay.

Beoordeeld met 5 van de 5 sterren

A good clean property in a great…

A good clean property in a great location

23 februari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your feedback, Neil! We're pleased to hear the property met your expectations and that the location worked well for your stay

Beoordeeld met 5 van de 5 sterren

10/10 Customer experience

10/10 Customer experience. Jada and the team went above and beyond to assist me when I realised I had made a mistake at the point of booking. So pleased with the service provided!

17 februari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your kind words! We're really pleased we could help get everything sorted for you. It was a pleasure assisting you, and we're delighted you had such a positive experience with the team

Beoordeeld met 5 van de 5 sterren

Wow amazing stunning beautiful bungalow…

Wow amazing stunning beautiful bungalow we stayed in did want to go home loved the place cosy comfortable 100 out of 💯
Did want to leave we loved to return stunning wow 100 pre cent

9 februari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

What a fantastic review to read, Sarah! We're thrilled you enjoyed your stay so much and that the bungalow made such an impression. We'd be delighted to welcome you back whenever you fancy another getaway.

Beoordeeld met 5 van de 5 sterren

Plesent stay at 53 Degrees Property

The place is very convenient since it is situated close to to the town centre.
The cleanliness is very high. All required amenities are available. The staff provided excellent service from the start to the end.

16 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your lovely feedback, Prof. Kamal! It's great to hear you found everything you needed and enjoyed being so close to the town centre. We'll be sure to share your kind comments with the team

Beoordeeld met 5 van de 5 sterren

Had a fabulous time in their Salford…

Had a fabulous time in their Salford home. Was enough space for the family and very comfortable. The company itself are very professional and kept in touch throughout my stay if I ever needed them. Thanks again for a great experience.
From Julian M thanks

23 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thanks Julian! We're really glad the house worked well for your family and that you had a great time in Salford. It was a pleasure having you stay with us.

Beoordeeld met 5 van de 5 sterren

Lovely place

Lovely place, great location comfy bed

23 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thanks for your review, Lisa! Nothing beats a good night's sleep after a day out, so we're glad the bed got your approval. Hope to see you again sometime.

Beoordeeld met 5 van de 5 sterren

Great location and nice and quiet

Great location and nice and quiet. The Apartment was well equipped although could have done with a proper vacuum and there was some rubbish underneath one of the beds.

13 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your feedback, Adam. We're pleased you enjoyed the location and peaceful surroundings. We also appreciate your comments regarding the cleaning and equipment, and we'll make sure these are reviewed with the team.

Beoordeeld met 5 van de 5 sterren

It was such a cute little apartment…

It was such a cute little apartment with everything you need .it's right in the town centre so you walk outside and your in the highstreet. Earplugs were provided but wasn't needed,and we stayed Friday and Saturday night. Lovely place to stay

9 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for your lovely review, Charlotte! We're glad you enjoyed being right in the heart of town and found everything you needed for your stay. Sounds like you made the most of the location!

Beoordeeld met 5 van de 5 sterren

We had a lovely time and very spacious…

We had a lovely time and very spacious home

2 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

That's lovely to hear, Nifemi! We're glad you had a great time and could make the most of the extra space during your stay.

Beoordeeld met 5 van de 5 sterren

A lovely cottage stay in Chester

A lovely cottage stay in Chester, with all facilities needed and the most comfiest of beds and very enjoyable stay. Walking distance to the town centre and walks and would recomend and stay again.

1 januari 2026
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thanks for the kind review Andrea, it was great to host you and we look forward to hosting you again soon!

Beoordeeld met 5 van de 5 sterren

Amazing place

Amazing place, felt like home really.
I stayed in a beautiful house/home in Sandbach.
Anytime i asked for information such as how to operate the cooker, or any other little thing. The response was almost immediate.
God's willing i will revisit.

3 december 2025
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for the 5-star review.

I’m really pleased to hear the home felt just that, like home. That’s exactly the experience we aim to create. Great to know the team were responsive and able to help quickly whenever you needed support.

We’d be delighted to welcome you back again in the future.

Beoordeeld met 5 van de 5 sterren

Top notch accommodation at a great…

Top notch accommodation at a great price.
We stayed in Chester for 2 weeks while visiting family who we hadn’t seen for years and couldn’t have been happier with our experience.

The property was clean and comfortable and the location was perfect.
Will definitely be using 53 Degrees again!

10 november 2025
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for the 5-star review.

I’m really pleased to hear the property worked so well for your stay in Chester, especially over a longer visit to see family, that’s exactly the kind of experience we aim to provide. Great to know the comfort, cleanliness, location, and value all hit the mark.

We’d be very happy to welcome you back again.

Beoordeeld met 3 van de 5 sterren

Great location in Liverpool but large number of issues

Great location in Liverpool but the apartment had a large number of issues in it, many of which could easily be dealt with. The sofa was the main issue, very uncomfortable to sit on, you kept sliding off it and there was minimal amount of kitchen crockery. Heaven forbid if you actually had a full complement of six people in the flat (advertised for possible six with two sleeping on the sofa bed). Very wobbly dining table (again impossible for six to sit around) and dirty crockery when arrived.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for taking the time to share this feedback.

I’m glad the location worked well for you, but I’m genuinely sorry to hear the apartment didn’t fully meet expectations during your stay. Points like sofa comfort, adequate crockery for the advertised occupancy, table stability, and cleanliness on arrival are all things we expect to be right, and it’s clear we fell short here.

This feedback has been passed directly to our operations team so the sofa and dining table can be reviewed and addressed, and to ensure the kitchen setup properly matches a six-guest stay. Cleanliness is non-negotiable for us, so we’ll also be following this up with our housekeeping partner.

Thank you for raising this, constructive feedback like this helps us improve. If you’re ever open to staying with us again, I’d like to ensure you have a much better experience.

Dan
Founder, 53 Degrees Property

Beoordeeld met 1 van de 5 sterren

Beware of this company!

Think twice before staying with this company in any of their properties, it may look good value for money and that's what we thought as 2 couples sharing an apartment, it is worth noting that neither couple smoke so there is no need for any form of naked flame, let alone a cigarette!
We was asked to put a charge on a credit card of £350 for any potential damage or £50 deposit NON REFUNDABLE! how absurd is that!
We opted for the £350 charge as we knew our stay in the apartment would be minimal which it was. And no damage cause by us.
Fast forward to the day after our stay and that £350 became chargeable for a cigarette burn on the sofa, and all this with absolutely no evidence!
Daylight robbery which we will not rest unless of course, that 53 Degress propery service, DO THE RIGHT THING .

Beware of this company

*UPDATE AFTER THE REPLY FROM "DAN THE FOUNDER*

The deposit was actually paid back in full following detailed discussions and PROOF the damage was cause PRIOR to our stay, needless to say that we will avoid any more of your properties in the future. Have a great 2026

18 oktober 2025
Review zonder uitnodiging
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Antwoord van 53 Degrees Property Ltd

Thank you for sharing your feedback. I want to respond clearly and factually.

At booking, guests are offered two explicit options:
• a £350 fully refundable damage deposit, or
• a £50 non-refundable damage waiver.

You chose the £350 refundable deposit, which is held only to cover damage if identified after checkout.

Following your stay, damage was identified to the sofa consistent with a burn mark, and the charge applied reflects the actual cost of repair/replacement, not a penalty or arbitrary fee. This process is standard across short-stay accommodation and is outlined in our booking terms, which are agreed to before arrival.

We do not make claims lightly. Decisions are based on post-checkout inspections and condition reports reviewed internally. While I appreciate you dispute responsibility, the charge was not applied without cause, nor is it “daylight robbery”.

I understand how frustrating situations like this can be, particularly when you strongly feel the damage wasn’t caused by your group. However, we have acted in line with the agreed process and evidence available at the time.

If you would like the team to explain the inspection findings and the decision in more detail, we are open to doing so.

Dan
Founder, 53 Degrees Property

Beoordeeld met 1 van de 5 sterren

After staying we were charged £350 for…

After staying we were charged £350 for a cigarette burn on the sofa. Neither couple smoke. We only got notification after emailing and asking why the money was taken. No communication just a receipt for £350. The whole process is impersonal and online, no communication and no customer service.

They offer a £50 waiver or £350 deposit. The £50 is non refundable, this seems an odd process. This is not dissimilar to car hire business.

We requested proof of the burn being fresh and asked for 3 months of property cleaning reports (as per the one issued on our departure)

We were offered 2 reports not the 3 months reports after a significant delay and both reports sheet amazingly didn't contain a picture of the particular cushion that the burn was on.

**UPDATE Following response**

The deposit was paid back following a threat of court action and because booking.com were involved. Asking for a deposit off their platform is not really something they like. no reports could be offered to prove otherwise. We wanted more and never received any. The truth was that every other report had failed to capture the same detail.

The attitude given in email responses in one instance was incredibly rude. But what would we expect with a business purely motivated by revenue.

I suggest that exit reports are made consistent and that you understand that whilst automation makes it simple to make (how do you describe it in your you tube videos about making 10k a month on air bnb) was it f*@k you money, it leaves a sore taste with consumers who actually look for some respect for their hard earned cash and choice of where to spend it.

The application of a £50 waiver or risk losing £350 leads me to suggest you should recommend people photograph the property in the same way you inspect a hire car.

Whilst your response is insepidly corporate it assumes that your team were courteous and prompt and didnt need to be chased hard to get a resolution.

I have been asked to remove reviews but even now it still leaves a sour taste so I will leave it as is.

Shame there is no humility, remorse or accuracy in your reply. Sums up the nature of the business and its founder.

19 oktober 2025
Review zonder uitnodiging
Logo 53 Degrees Property Ltd

Antwoord van 53 Degrees Property Ltd

Thank you for sharing your concerns, I want to address this clearly and fairly.

At the time of booking, guests are offered two options:
• a £350 refundable damage deposit, or
• a £50 non-refundable damage waiver, which covers minor accidental damage and removes liability up to an agreed threshold.
This is similar to models used across hospitality and car hire and is explained during the booking journey.

In this case, a £350 charge was applied because damage was identified that exceeded what is covered by the waiver. The charge relates specifically to professional repair/replacement costs following checkout, not a penalty. I want to highlight we did not charge the full £350.

Regarding communication: the receipt is issued automatically once a claim is processed, which is why it may have been received before a direct conversation. That said, we do acknowledge your follow-up and the request for supporting documentation.

We supplied the inspection and cleaning reports available within the relevant timeframe. Our reports are designed to document overall condition and cleanliness rather than photograph every individual furnishing unless an issue is identified at the time. Delays in collating historic reports can occur, but no information has been intentionally withheld.

I appreciate that situations like this are frustrating — particularly when liability is disputed — but all charges are applied in line with the agreed booking terms and based on evidence reviewed internally.

If you’d like the team to walk through the reports and the process step by step, we’re open to doing so.

Dan
Founder, 53 Degrees Property

**UPDATE Following response**

Thank you for taking the time to expand on your experience. I want to respond calmly and with clarity.

Following your escalation and Booking.com’s involvement, the deposit was refunded in full. While we do not accept that this was due to any wrongdoing, we recognised that the situation had become protracted and that resolving it conclusively was the right outcome.

On inspections and reporting: your feedback around consistency is fair. We have since tightened our exit-report process to ensure clearer, more standardised documentation across all stays. That includes clearer guidance for guests and more consistent reporting from our teams. Your point on encouraging guests to photograph a property on arrival is also reasonable and something we now actively recommend for everyone’s protection because cleaners are human and can miss small things are inspections.

On communication: I’m disappointed to hear that any interaction felt rude or dismissive. That is not the standard we expect, and where feedback highlights tone or service issues, it is reviewed internally. Automation helps us operate efficiently at scale, but it should never come at the expense of respect or professionalism, and I take responsibility for that balance as founder.

I understand why this experience left a sour taste, even after resolution. While we won’t agree on every point, I do accept that better empathy and faster clarity would have helped. We’ve taken lessons from this and adjusted processes as a result.

I appreciate you leaving your review as-is. Feedback, even when uncomfortable, is how standards improve. My biggest priority is guest experience as we scale and I would love to show you how much we care for our guests by extending a discount for you next stay with us. If you reach out direct, I will be more than happy to show you are true level of service as represented by the 2000+ 5 star reviews we have as a business.

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