A2X Reviews 80

I was stunned with the friendliness and promptness of their customer service, I had an issue which was neither mine nor A2X, but Amazon's. The A2X connected with amazon and got the issue resolved with minimal involvement from me. 5 stars for sure would recommend.

Support is always super helpful and knowledgeable. Breath a fresh air to have a Saas company with real support and a solid program. Thank you Nicole for all your help!

I was so nervous to start using a Shopify integration, but the support at A2X is unparalleled! The team is so kind! Robert took the time to help me map out all my accounts and continues to answer questions as I stumble upon them. It has saved me so much bookkeeping time switching to A2X. Highly recommend!

A2X is probably the most important integration tool for my online business! Take the time to set it up correctly and you will get accurate and detailed financial information you can rely on. I don't think it possible to manually accomplish what A2X does on a transactional basis. I'm a huge fan and am grateful for the staff support on every level. They respond quckly and work through questions informatively.

I have just recently started with A2x for a cleanup of a client for Etsy for 2025. I did some research, watched some videos and reached out to their chat for questions. I had someone email me the next day to set up a meeting and to see if A2X was going to work for us. I was able to book the meeting the next day, signed up and started my onboarding a couple days later. Everyone was very friendly and quick with their responses to emails and forwarding my questions to the right people to get help when I needed it as time is a factor for this client. This app says so many hours of manual entry and I am so greatful. I was able to get help every step of the way to get set up and start posting in. I highly recommend this and their fantastic team there at A2x. You will not be disappointed!

I had two Customer Service representatives that stuck with me for over a week. They never let my "ticket" disappear until we resolved it. They continued to follow up with me; their patience was amazing. Their knowledge and thoroughness was incredible. I am so thankful and appreciative of their help. Beyond expectations!!!

My interaction with the company was the speediest and most thorough conversation I've had with any customer support in a longtime. They even checked in the following day to ensure everything was still going well.

Very helpful, solved problem quickly.

Agnes was very helpful with my situation and took care of it very quickly. I really appreciated the quick turn around. 5 stars for Agnes

Amazing onboarding support. I was having trouble linking two accounts together, and contacted A2X chat. Agnes was unbelievably helpful and patient. I'm very appreciative!

Agnes provided a solution for our problem in a timely fashion. She was very helpful and congenial!

Amazing tool. Specially their customer support is really outstanding. Dolores was just really supportive and helped me solved my problems real fast.
Would definitely recommend using the platform to everyone who are into e-commerce.

A2X is a must selling on Amazon! Started a new US business on Amazon, quickly realized how complicated accounting is with Amazon statements split over 2 months!
A2X makes accounting a breeze seperatiing transactions by month.
Best part, if you have a question or issue, A2X HAS LIVE HUMANS that REPLY quickly, within hours, and offer great support!!!

Had a minor problem. They jumped on it. Fixed in no time.

I have used A2X for a long time and every single time I have needed to contact the support team they have been very responsive and friendly. There is a real care to solve your issue and help you understand.
A great product all round

Thank you A2X for amending my billing and quick communication from you. I was impressed with the service regarding this.

A2X just rolled out the monthly Amazon Summary Report - it is amazing! I just used this for the first time and love it! It is so easy to use. I got the report in seconds when comparatively I was receiving an error message on the Amazon site. This new feature will save a lot of headaches for me at month end close!

Lovely bit of software - does exactly what you expect it to do and in case of any queries, I am continuously impressed how knowledgeable the people are - answers are clear and informative and problems just seem to get sorted - just what you want!

A2X Team has always been very helpful with whatever question I have had. They also reply to me quickly, which I appreciate because certain platforms you only get a reply after a couple of hours. Thank you Team for being so attentive and helpful

Super service, Agnes m'a aidé de A à Z, ses explications étaient très claires. Merci pour ce bon service !