AARP Reviews 270

If I could give a ZERO review I would.
From the start it was a nightmare
I told the support person that I am from Canada and he assured me that it’s the same thing and the service was identical.
I need the support person to create a pass word It took 8 attempts. The first 5 using the Safari browser. He kept blaming Apple for this So we switched to Chrome still 3 more attempts.
He then quoted me $20.00 USD per year
Another 10-15 minutes to set up my account. Lo and behold he accidentally made a mistake. Canadians have to pay $32.00 USD. One might think that a support person would know that.
After over an hour it was set up.
Then I was getting emails and text messages seemingly every hour telling about all the valuable services.
After booking a hotel room through AARP I double checked Wyndham rewards and their price was less as was Trivago
Then I got a price to rent a car with AARP and the price on Expedia and the price there was lower.
I then checked the various online reviews which in hindsight I should have done first. The reviews on several websites Trustpilot as well as BBB were generally negative. I called to cancel. The call center person kept apologizing and asking what they could do for me not to cancel.
There is no reason to remain a member.
When I asked for a simple email confirming the cancellation I was told that the is no way they can send an email.
REALLY!!! This is 2026!!!
Text messages and emails tying to get me to use AARP’S services but no cancellation via email.
I was told that a letter will arrive in the mail in about a month.
AARP is clearly not worth it
Stay away!!!

Myechia Minter-Jordan is a horrific CEO of AARP, as are the heads of departments. I've been a member for over 11 years, and have had issues this year. When the heads of departments would not respond to my texts, emails, or phone calls, I sent two letters with very specific information to Myechia Minter-Jordan. I had dates, times, names, etc. She will not respond at all, so now I understand why her staff don't respond. They're following the lead of their CEO. BEWARD BEFORE SIGNING UP, AND LOOK TO SEE WHAT THE CEO IS PAID. LOTS OF MONEY AND NOT RESPONDING TO CUSTOMERS (HORRIFIC CUSTOMER SERVICE!)

This insurance company looks more like criminal scam. They do not provide any discounted insurance. Actually they are more expensive than any other insurance. AARP REALLY SCREW UP BY ALLOWING THEIR NAME AND REPUTATION BEING USED AS A SCAM

For years, I have played some of the Staying Sharp games and had three added to my favorites list.
In January 2026, two of those games were no longer available. I called the help number twice and talked to two people requesting these two games be added. They promised to report it.
When these two games were still not available, I wrote to the AARP address in Washington, D.C. on February 11, 2026. I have never received a response.

I haven't joined AARP in 4 years. I have requested no emails or mailings be sent to me. I needed help with a UHC reimbursement issue and I got ZERO help from AARP, although, they have an association with UHC and brag that they will assist you with any issue...that is a farce
Stay away from AARP, they do nothing for you.

Lack of honesty and support with Rewards Program. Items provided are out of service or cannot be used. Had to speak with three people (the 2nd hung up on me) to find out that points earned over a long period of time cannot be given back when the Rewards Program doesn't work. Hell!! I asked for points back not money!! Very disappointed with the lack of help to remedy my concern. Also found out that many local restaurants and services don't support the AARP card and give discounts as they state. AARP demonstrates the lack of integrity dealing with the public. The only thing worthwhile is the magazine, and I found out that my local library carries it!! What do I need the membership for. I will be cancelling my membership.

Very disappointed with the Fraud Alert helpline. I spoke with a gentleman on March 6th. 2026 about a scam we suffered and I was told it was not their department. I wished to inform and warn about a grift, not that I needed any specific help. An off-putting experience.

AARP talks a good game, but I have yet to have consistent month delivery. First off, never got the magazine, only the bulletin when I did get it. After two calls I did receive the magazine, but maybe every 3 months do I get anything. I feel the magazine/bulletin has some valuable information in it, but let’s get the distribution on track please.

I payed for a year of subscription from AARP and never received any cards . All they did is bombard me with emails and texts. Now they are asking me to donate to help older people. I’m 71 years old. They cheat elderly people and then they expect donations.

Since the Hartford was associated with AARP, without checking other companies we signed up with them for Auto and Homeowners 10 years ago. Based on a recent unsolicited snail mail add my wife asked me to check costs for company sending mail. Upon doing so the quote I got for the same auto coverage was $130/mo. less than Hartford and ~$300/ year less for Homeowners with more coverage. Why does AARP who supposedly advocates for seniors support a company the I figured has cost me over $14,000 since joining

Horrible, horrible customer service. I asked to have my reward ability restored, and they accused me of cheating... I don't understand this at all. The sweepstakes are free to enter via AMOE, and the wording in the e-mail was like I was a criminal! No apology, no kind explanation, and when I asked to cancel my subscription, they did nothing to keep my business! AARP needs to hire AMERICAN Customer Service Reps - this isn't discrimination at this point, the foreign reps just do NOT care!

My wife and I were members two different times in two different states, we never once received a magazine which is promised and when I called about it the second time we were members I was told they would start sending it. We received a newspaper once, I can get the same senior discounts without the AARP card, you're just thieves taking senior citizens money 🤑 This happened in 2016 in Wewoka, Oklahoma I believe and again when we moved to Wichita, Kansas in 2018, but I don't think we were members again until 2019. So I give you a date on the calendar you provided in the review.

this foul, dishonest, privacy invading profiteer has promised to stop sending unsolicited junk mail to this address for years, and years and years and--years. They waste your time taking you information, making promises and all that and then just spam again in a year the environment be DAMNED.

Is disgusting and dangerous. Do not ever sign up for anything with these people. they are nothing but greed, disrespect, and dishonest.

Set up your spam filter, you're going to get a lot of it from AARP immediately. Quit after two weeks and deleting what seemed like a hundred emails offering more services.

My dad passed away almost three years ago and he is still getting mail from AARP. I called to have him taken off the mailing list and the lady I spoke to tried telling me he was member which he was NOT! Funny thing, how is he a member when no fees have ever been paid???? Talk about a scam and totally disrespectful to the family of those who have passed on. LIED TO ME. STAY AWAY! They don’t care.

I went with aarp plan D this year. Am stunned they require so many pre-auth and then seem to automatically deny them. I have not figured out how to learn the quantity of meds that may be more cost effective but learned wanting to go to 90 days instead of 30 can trigger yet another pre-auth requirement. It is exhausting trying to get needs met, and if i was my provider i would cringe when my patient chose aarp because of the nightmare pre-auths. I read aarp rating went down this year. Maybe due to pre-auth?

AARP keeps on raising quotes each year for two reasons: each Birthday, and each year, cost of living, so they have doubled my quote, which I find to be insane. I will cancel my policy. Very unethical, they do that to seniors with fixed income!

Never again will I use AARP for any type of bookings. It took me hours to get a refund for a double booking error. They refused our refund multiple times. Finally Expedia took care of it.
Worse service I’ve ever experienced.

I, like so many, are sick of their solicitations. Calling their so called customer service yields the script "It's a third party" Emial "unsubscribe" goes to a BOT. Both yeild you more of their solicitations.

I’ve been a member of AARP since 2008, and recently got offered a benefit by AARP to subscribe to Purposeful by Kumanu. There was. 7 day trial, and after 5 days I decided it wasn’t for me. It has been near impossible to cancel this subscription. Google how to cancel Purposeful and it says go to account settings and choose cancel- but that option doesn’t exist. 2ndry suggestion was to send email to support at kumanu dot com, and my decision to cancel is still in limbo until ‘they review my request’.
This smells like AARP is suggesting an app just because they got financial benefit, and don’t care if it’s members get ripped off.
I an starting to question why I pay for this AARP membership- I can find companies to rip me off without paying an annual subscription to AARP for suggestions on companies ghat want to rip me off.