ABC Cargo & Courier Reviews 

The packing was not proper, they said that there would be no damage but on receiving items , so many items were damaged , plates , glasses , baskets , storage boxes and mainly microwave, however when I raised a complaint for compensation over mail, they responded that they will look into the issue ,I followed on same mail for multiple times and it took them 3 months to answer that my claim is rejected . Very bad service with no proper agreement and paperwork’s , never use this service ever ever again

I had sent a shipment from Dubai to USA. The packing was bad as they did not wrap the bed linen or clothes in any protective covers. We had to wash all the linen as it was exposed.
They also did not make a list of items as promised, neither did we as we thought they would do it and we could do so alongside. But neither did they do, nor could we do it as packing was hurried.
I would think twice before hiring them again for another job.

I had very bad experience with ABC cargo service. In my parcel everything is messed up and broken. I never ever want to use ABC cargo service again.

Worst service. No one is ready to reply. Everyone blames the other department. When I call the office in Nakheel from where I have booked they ask me to call the escalations team. Escalations team don't reply and when my brother contacted them they said we will call the Indian registered number on whose name the parcel is. But they never call. Now they have stopped taking calls also. I did my parcel on Nov 13 2025 with their promise of 20/25 working days delivery . Today is January 10 ' 2026 and still they are saying it will take more time with no proper verification as to where my parcel is. Very very very poor service. Never in my life again will i trust ABC cargo service for my cargo

Worth cargo I was sending my cargo 4th of November still not reached on my location and the staff also not cooperate i don’t know what they are doing with my items it’s lost or what they said they will deliver like 20 to 25 days but now almost 2 month still my cargo is not reached on my location

Good services,staffs are very friendly.i got my shipment exact time they said.highly recommended.

There no option otherwise I put -0star no response from them after payment
I dropped my parcel 27/11 Thursday and I have been told they will send Friday or Saturday but they don’t they did they are available 24/7 online they don’t all rubbish talk I called them on Monday there said can u send me sender details which is I already send and payment on the spot and after they keep txt for payment and sender and receiver details for what I don’t no from yesterday I tried contact them but no response and today one person said it’s going now for clearance one person said it’s in Delhi and one person on the phone said it’s in warehouse I found so he send now and than u can track but I track it’s same in booking place now and on WhatsApp chat everyone talks different I request them if parcel there and send me photo so one guys said I request for photo so I don’t no where he requested for photo coz it’s same company tham I thought he requested in clearance department or Delhi or in warehouse so take times lol but this guys are just like scammers no proper response after take money it’s been 7 days today but no clue where is parcel so now only one option to go there if no right information than take whatever is there and create nosing there then this people understand how to deal business as professional way coz they don’t care

Its been a month and they have lost my bag and blamed it on me for some reason! Do not trust these people especially a girl named aishwarya! Im so pissed at this services. Everything I try to call them, they dont respond and I've had no update of my missing bag. Do not trust a word that comes out of their mouth.

I wish I could give zero stars obo my family memebers who utilised this appallong firm to handle our cargo. Having complained they just dont care. Not acceptable at all!!!

Many of my items were handled carelessly, and the overall service was appalling. Staff showed no regard for customer service and were dismissive when issues were raised. I’ve lost thousands of pounds due to their negligence, yet they refused to offer any compensation. They also claim all electrical items are “fragile” and therefore not covered — an unreasonable and unfair policy. I would never use this company again and strongly advise others to avoid them. They will gladly take your money and promise you the earth, but in reality they are no better than Asian baggage handlers where they throw it with no due care or attention!!!!

Great service to India. Delivered safe and on time.

This is the worst experience from a courier and cargo services they are charging by weight and then by volume of the box and what not, just using social
Media influencers for promotion but the service provided is very poor and highly misleading and expensive

ABC CARGO deserves 0 STAR giving people fake promises and not delivering items in time
Charging for air cargo expencive and delivering my items may be in sea cargo
Change me for air cargo which is supposed be delivered in 10 days now it’s already 21days m keep on msging and follow up still no response and reply bad service I will suggest to everyone not to use abc cargo to send items from uae to India

Very good and efficient staff. Really cooperated. I received my package today. It was well packed and fragile items were all in good condition.

Recommended their service.

I had sent 2 couriers from UK to India, they had stole a few items since I didn’t take a list of items I had packed. They do no take complaints or give resolutions. I called the complaint multiple times and I was laughed at. I’d suggest cargo force for better service.

We recently used ABC Cargo for a shipment and were very happy with their great service and timely delivery. Our items arrived safely, which we really appreciated.

One thing to note: there was a difference in the weight when they measured it. I had weighed the items myself at 24.8 kg, but ABC Cargo recorded it as 28 kg, which made the final bill a bit higher than I expected.

That said, the overall experience was positive. Their team was professional, the service was efficient, and everything reached on time without any damage—so we were okay with the slight difference.

Thank you, ABC Cargo, for your reliable service!

I have used this courier a few times to the UK without problems however today they were extremely annoying and unprofessional (Al Ain office).

1. I asked for a list of prohibited items
2. Packed my box of items accordingly
3. When the packers appeared, they started listing many other types of good which cannot be sent

So update / send out an accurate list in the first place. The manager then started to explain that I should have listed what was to be sent so he could check....

Totally RS backwards wobbly headed approach - ridiculous actually. So basically I sent a box not containing the camera and phone which were the most important items. Eeejits with poor practice....

Great price with great service. Received my package in 8 days and no additional charges. We can take our own box as well.

Good service . ...

Thief management they are stole items and said customs returns only 1 items and rest of them don't know
Please avoid them
I had very bad experience