Fast and quality ok Very fast service however The resolution and quality of the image was not as clear as another service I’ve used in the past. It may have been the photo I used in this instance bu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Toon meer
Bedrijf heeft geantwoord
I am so happy with my product!!! I kept seeing ads for these 3 crystal products but found the US price exorbitant. Then I found this canadian and Montreal/Québec company, and we are so happy with th... Toon meer
Bedrijf heeft geantwoord
I have placed a couple orders with this company before and they always deliver a beautiful, quality product. Recently I ordered a pet memorial gift for a friend and she was surprised with how much th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Contactgegevens
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Canada
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,6
Uitstekend
591 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was hesitant at first but pleasantly surprised
I was hesitant at first but pleasantly surprised. The website was easy to use. Both my shipments (one to Canada and one to the US) arrived faster than I expected and in line with their shipping commitment.
The quality is exceptional. And I am happy with the results and will be ordering again soon.
30 april 2024
Antwoord van AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
Antwoord van AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Friendly and helpful and fast
Friendly and helpful agent showed me a variety of sizes and prices. The transfer of the photo from my iPhone was quick and easy. My order arrived in two days.
1 mei 2024
Antwoord van AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Overall service was good
Overall service was good , however I did paid extra for premium shipping , which stated I would receive my item in 2 days but actually didn’t receive it until day 6 after placing the order
22 april 2024
Antwoord van AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Antwoord van AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
This product is absolutely beautiful
This product is absolutely beautiful! This is the third 3D crystal we have purchased and each one has been well crafted and far exceeded our expectations. These gifts were each met with awe from the recipients.
27 april 2024
Antwoord van AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
The package was delivered in 2 days and…
The package was delivered in 2 days and the product is lovely, fine quality.
26 april 2024
Antwoord van AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Paid extra for the 1to 2day delivery…
Paid extra for the 1to 2day delivery and it’s been 5 days still haven’t received it. Scam
26 april 2024
Antwoord van AB Crystal Collection
we apologize if there were any shortcomings in your experience. We value your input and will use it to improve our services. Please send us an email to support@abcrystalcollection.com or Call us at : +1 514 667 5776 and we will be happy to fix the issue
Antwoord van AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Antwoord van AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Great customer support and products
I have bought products from AB Crystal previously and was pleased. I still recommend them and their products. This most recent order's design would not fit well in the product I originally ordered. The company was very responsive in helping me change my order to get the best possible outcome. The first finished product did not match my intentions and AB Crystal quickly corrected it to my satisfaction. A product preview is not needed in most designs, but would have been helpful for this design. But their customer support overcame this and still earned a 5 star review.
15 april 2024
Antwoord van AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
Quick order fulfillment
Website is user friendly and order was shipped within 2 business days. Very pleased with the overall service as I needed things in my order for a last minute gift
22 april 2024
Antwoord van AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Geat great great
22 april 2024
Antwoord van AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Antwoord van AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Surprised in the best way...
Surprised in the best way...
These guys blew me away. I bought the crystal and sent them a picture of Wally, my Golden Retriever and they sent me back 3 days later the coolest crystal with a light and my Wally.
Sits on the living room for everyone to see.
18 april 2024
Antwoord van AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
I saw the product online and took a…
I saw the product online and took a risk and ordered it for a gift, using a picture that I myself thought was too low of quality. AB Crystal delivered and I could not be more happy with it.
12 april 2024
Antwoord van AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
easy to navigate the website
easy to navigate the website, easy upload, fast service delived as promised
8 april 2024
Antwoord van AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Quality product
Shipping was fast. Quality product. It was really a great gift idea for someone special.
5 april 2024
Antwoord van AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Très bon service!
15 april 2024
Antwoord van AB Crystal Collection
Merci pour vos aimables paroles et votre recommandation! Nous sommes ravis que les portraits en cristal aient dépassé vos attentes. Nous apprécions vos commentaires sur le prix raisonnable et le délai d’exécution rapide. C'est formidable d'apprendre que les cristaux sont arrivés dans de jolis coffrets cadeaux. Nous serions ravis de vous aider pour tout prochain achat. Merci d'avoir choisi AB Crystal Collection !
Antwoord van AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.