Zabiullah was very efficient and friendly. Travelled twice with him as asked for him on collection from Eurostar based on his service taking us to St Pancras Int. a few days earlier. travelled with 6... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We love Abetta cars. We live locally to their Finchley base and started using them when we had a baby and wanted to have a more reliable taxi experience than using Uber or Bolt. The app is easy to use... Toon meer
Bedrijf heeft geantwoord
ATAR is an excellent driver — punctual, professional, and very friendly. He drove us safely to the airport late at night, making the whole journey stress-free and comfortable. He was very attentive th... Toon meer
Bedrijf heeft geantwoord
Very punctual. Courteous. Professional. Nice car! Made the return ride home after an arduous trip that much more relaxing. Very much in keeping with Abetta's high standards for the 25 years that we ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Contactgegevens
Woodside Park Station, Station Approach, N128SE, London, Verenigd Koninkrijk
- 02084451111
- cars@abetta.com
- abetta.com
4,9
Uitstekend
275 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The best cab service
I just wanted to share my positive experience using Abetta Cars to get to the Coldplay concert. Since I prefer not to drive or use public transport when going to concerts ,I decided to rely on their services again, and I can confidently say they did not disappoint.
Having used Abetta Cars for concerts in the past, I already had high expectations, and they lived up to them. The cab was right on time, and the driver was both efficient and friendly. Their professionalism really made the journey smooth and stress-free, allowing me to focus on enjoying the concert.
If you're considering a cab service for any events or travel in the future, I highly recommend Abetta Cars. They truly are the best
3 september 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for sharing your experience! We’re delighted to hear that we could make your journey to the Coldplay concert smooth and stress-free. Knowing you’ve trusted us for concerts in the past and that we continue to live up to your expectations means a great deal to our team.
We’ll be sure to pass your kind words on to your driver. We look forward to being your go-to service for many more events and trips in the future!
I’ve been with Abetta cars for at least…
I’ve been with Abetta cars for at least 15 plus years!
They’ve never met me down
Fantastic lovely drivers
Always on time
V respectful and great communication between passengers drivers and the office!
Thanks, guys! ( and girls❤️)
2 september 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your incredible loyalty over the past 15+ years! We’re truly grateful for your trust in us and it’s wonderful to know that our drivers and office team have consistently provided the service you deserve. Your kind words about punctuality, respect, and communication mean a lot to the whole Abetta team. We look forward to many more years of journeys together!
We had Zabi as a driver from London to…
We had Zabi as a driver from London to Heathrow airport. We got a message for the tracking of the driver before he arrived and he arrived exactly on the time we booked. The car was very comfortable and spacious and we had car seats for all of our children ! I recommend this company
31 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your kind feedback! We’re delighted to hear that Zabi provided a punctual and comfortable journey for you and your family, and that the car seats were ready for your children. Providing safe, spacious, and reliable travel is always our priority. We truly appreciate your recommendation and look forward to welcoming you on board again soon!
Good to know this company for a ride.
The company were very polite and fixed me with a driver swiftly. The driver was well dressed and pleasant and drove well.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your kind feedback! We’re so pleased to hear that our team was able to arrange your journey quickly and that your driver made a great impression with professionalism and courtesy. We look forward to welcoming you on board again soon.
Abetting cars was recommended to me by…
Abetting cars was recommended to me by a family member who always uses them as I was exasperated with quite a few companies I used to use in the past. I recommend Abetta Cars, they are professional, on time, polite, helpful and have clean cars.
26 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for giving us a try on your family member’s recommendation! We’re so pleased to hear that our team has been able to restore your confidence after past experiences elsewhere. Professional, punctual, polite service with clean cars is exactly what we aim to deliver every time.
We truly appreciate your recommendation and look forward to being your trusted choice for future journeys.
I decided to book a car with Abetta…
I decided to book a car with Abetta after receiving a flyer in my mailbox. I needed an airport drop-off and pick-up that week, and I like to support local businesses. I was pleasantly surprised by the quality of service, including the pricing, drivers, car, and the automated system they use. So, a big thank you to them! I would definitely recommend using their service
23 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for choosing Abetta and for supporting a local business after receiving our flyer! We’re delighted to hear the airport drop-off and pick-up went smoothly and that our pricing, drivers, vehicles, and automated booking updates all impressed you.
We really appreciate the recommendation and look forward to looking after your next journey—whether that’s another airport run or something local. Safe travels, and thanks again for your kind words!
Reliable
Reliable, polite , helpful and friendly! The very best :)
21 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your kind words! We’re delighted to hear you found our service reliable, polite, helpful, and friendly – that’s exactly what we strive for every day. We truly appreciate your support and look forward to welcoming you on board again soon!
Arrived back from Pisa late on Thursday…
Arrived back from Pisa late on Thursday night,slightly fractious and tired and my driver was exactly where I was told he would be. He took the cases, we went to the car,he offered me a bottle of water, told me how long the journey would take and off we went.
Driver was charming and courteous and brilliant.
It’s the kind of service I’ve come to expect from Abetta cars, but nice to have it reconfirmed with every trip.
And by the way, the driver said they were a lovely company to work for.
Use them!
21 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for this wonderful review! We’re delighted to hear your late-night arrival went smoothly — from finding your driver right where promised, to help with luggage, chilled water, a clear ETA and a calm, comfortable ride home.
It means a lot that you’ve come to expect this level of service from Abetta Cars, and we love that it was reconfirmed on this trip. We’re also proud to hear our driver spoke well of working with us — happy teams do make for happy journeys.
We look forward to taking care of you again soon. If you’re travelling next time, remember we offer flight tracking and meet-and-greet at all airports for a seamless pickup.
Always reliable and pleasant staff and…
Always reliable and pleasant staff and drivers
21 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your kind words! We’re delighted to hear you find our staff and drivers both reliable and pleasant. We truly value your continued support and look forward to welcoming you on many more journeys with us.
Excellent driver sonny
Sonny picked us up on time, was friendly and discreet
He drove us to Heathrow and was very professional and calm
Will definitely trust him again
15 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your kind words! We’re delighted to hear that Sonny provided a punctual, professional, and calming service on your journey to Heathrow. We’ll be sure to pass along your praise to him. We truly appreciate your trust and look forward to welcoming you again soon.
Really outstanding service
Really outstanding service. All Abetta drivers that we've used are punctual, courteous, reliable, friendly and really excellent drivers.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your wonderful feedback! We’re delighted to hear that our drivers have consistently provided you with punctual, courteous, and reliable service. Your trust means a lot to us, and we look forward to continuing to deliver excellent journeys every time.
Excellent service as always!
19 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your kind words! We’re so pleased to know you’re happy with our service and truly appreciate your continued trust in us.
You only need one cab company
Been using Abetta for many, many years. Totally reliable and unfailingly pleasant drivers. Highly recommended.
16 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your wonderful review and for being such a loyal customer over the years. We’re delighted to know that you’ve found our service consistently reliable and our drivers pleasant. Your recommendation means a great deal to us, and we look forward to continuing to provide you with the same dependable service for many more years to come.
Abetta Cars are a rare cab company with…
Abetta Cars are a rare cab company with heart. They are kind and considerate and have gone above and beyond during several emergency situations! Thanks Sonny and team. 😊 it’s been greatly appreciated. Louise
17 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for your kind words. We’re delighted to hear that Sonny and the team have been able to support you, especially during those important moments. Providing care and going the extra mile for our passengers is at the heart of what we do, and your feedback means a lot to us.
Great service
Thanks Abetta team. Another great service and Mohammed was brilliant. Thanks also for accommodating our last minute vehicle change due to increased luggage.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you so much for the lovely feedback! We’re delighted you had another great experience and that Mohammed looked after you. Glad we could accommodate the last-minute vehicle change for the extra luggage. We appreciate your continued custom and look forward to driving you again soon.
Excellent service
Prompt arrival, very clean car and pleasant driver.
Absolutely no complaints
10 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your kind feedback. We’re so pleased to hear your driver arrived promptly and that you found the car clean and comfortable. We’re glad you had a pleasant journey and really appreciate you taking the time to share your experience.
Myself and my entire family have been…
Myself and my entire family have been using this company for many years now and so most of my friends it’s a friendly and helpful company and above all it’s reliable and reasonable.
Their cars are great
Recommend
Zu.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your wonderful review and for recommending us. We truly appreciate your loyalty over the years, and it means a lot to know that both your family and friends trust us with their journeys. We're glad you find our service friendly, reliable, and good value — and that you’re happy with our cars too.
We look forward to continuing to provide you with great service for many years to come.
Wehad an excellent journey with a kind…
Wehad an excellent journey with a kind and attentive driver
6 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your lovely feedback! We're so pleased to hear you had an excellent journey and that your driver made a great impression. We’ll be sure to pass on your kind words — and we look forward to welcoming you again soon!
Not a great experience.
I have been using this company for about 20 years and like to support local companies. The staff in the office are friendly, but my latest experience was not great. I paid over £200 for two transfers (one to Luton and the other to Stansted) for a people carrier. On the outbound journey, the driver did not offer any help and watched me load my bags. The company explained that this was a temporary driver. On the return journey, the car that was sent had no working air conditioning. Not a great experience just getting off a flight on a hot summer day. While the company accepted the feedback, offering a £10 discount for the fact that both journeys had problems was a bit of an insult. I don't mind paying a premium to use a company like Abetta, but I do expect them to have courteous drivers and cars that are in good condition.
Update * 08/08/2025 After reading the reply, it is curious to hear that the claim that the air conditioning was working but was not functioning due to a "closed vent". More curious is that the driver had the windows open down the M25 and had the vent been closed why didn't he open it? A/C does not work well when the windows are open. More likely answer is that the car sent for the return journey had a REG of GD18 D** which indicates that car is over 7 years old. The car sent to pick us up had REG of KO18 U**, also 7 years old. Rather than making up an excuse, it would have better just to put your hands up and say you got it wrong and that the air conditioning did not work. I "proactively" will not use you again. Certainly a unique engagement strategy to call a 20 year client a liar for giving feedback.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for taking the time to leave your feedback, and for your loyalty over the past 20 years — your continued support means a great deal to us.
We’re very sorry to hear that your recent journeys didn’t meet the high standards we aim to uphold. Regarding the outbound trip, you’re absolutely right — a temporary driver was assigned that day due to exceptional circumstances, and we’ve since ensured this won’t happen again. You should always expect a courteous and helpful service, and we regret that this wasn’t your experience.
As for the return journey, we did follow up directly with you and confirmed that the air conditioning in the vehicle was fully operational — the issue arose due to a closed vent, which understandably led to the assumption that the system wasn’t working. We appreciate you taking the time to speak with us and allowing us to clarify this.
The goodwill gesture was offered as a sincere apology. We take all feedback seriously and will continue to review how we handle these situations.
We truly hope to have the opportunity to restore your confidence in our service.
Update 08/08/2025*
To clarify, our MPV fleet spans a wider range of vehicle ages than our standard saloon/executive fleet. This is common practice in the industry, as MPVs are specialist vehicles that are harder to source and are maintained to a high standard regardless of age.
All vehicles, including the one used for your return journey, undergo regular inspections by our office team to ensure they meet our operational standards. This includes checking the air conditioning system. We can confirm it was functioning at the time of your journey.
Regarding your observation about the vehicle’s age: the registration year has no bearing on the performance of the air conditioning system. An older, well-maintained vehicle’s A/C will function just as effectively as a newer one, provided it is serviced correctly — which ours are.
We appreciate your feedback and have reminded our drivers that, when passengers appear uncomfortable, they should proactively check ventilation and temperature settings during the trip.
I have been using Abetta for few years…
I have been using Abetta for few years and they are great. The drivers are very helpful and pleasant and the cars are really nice. Used them for journey to airport and then return? They are very prompt and were waiting on our return at the airport. Very good service.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Abetta
Thank you for your kind words and continued support over the years! We’re so glad to hear you’ve had consistently positive experiences with our drivers and vehicles. Airport runs are a big part of what we do, and we’re pleased everything ran smoothly for both your departure and return. We truly appreciate your loyalty and look forward to being of service again soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.