Access Fertility Reviews 

1.314
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Everyone has been so helpful and informative. Having to get the money together for IVF treatment is stressful but Access Fertility have taken that stress away. Big shout out to Sarah for all of her he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely pleased with the service we received from Access Fertility, especially Alfie, who went above and beyond to help us. Everything has progressed very smoothly because all staff have been extrem... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have had a great experience with Access Fertility. All staff are there at the end of a call or email for any questions. It had been a smooth journey. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish with Access - specifically with Richard. He has been phenomenal especially as your clinic’s communication is a lot less than ideal. He helped us chase for informa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vruchtbaarheidsarts
  2. ook in
  3. Voortplantingskliniek
  4. Vrouwenkliniek
  5. Vruchtbaarheidskliniek

Geschreven door het bedrijf

Access Fertility is the first, the largest and most trusted provider of IVF Refunds and Multi-Cycle Programmes in the UK. We offer fixed fees and huge savings compared to paying clinics directly. Over 11,000 babies have been born through our programmes, and we've refunded over £17 million to people who haven't had a baby. We work with the best clinics across the UK to ensure you can access affordable IVF and to reduce the financial stress of your treatment.

Access Fertility - 100% refund if you don't have a baby

Geschreven door het bedrijf

We help patients take the uncertainty out of IVF
Our IVF refund programmes - 100% refund if you don't have a baby - help patients to take the financial stress and uncertainty out of IVF. We offer two cycle, three cycle and unlimited cycle programmes, all for a fixed fee. All our programmes include unlimited frozen embryo transfers and are available nationwide.

Contactgegevens

Refundable IVF at Access Fertility

It sounds too good to be true…but it isn’t.

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,7

Alle reviews

(1.314)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Prompt and efficient service

I found Access Fertility really helpful especially during a time that could be very stressful for some. Their Customer Service was prompt and there was always someone on the other end of a phone line or email to assist with any queries.

16 mei 2022
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Antwoord van Access Fertility

Hi Jacqueline. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.

Beoordeeld met 5 van de 5 sterren

Very informative very friendly and was…

Very informative very friendly and was made to feel very comfortable and relaxed with the whole process.

11 mei 2022
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Antwoord van Access Fertility

Hi Michael, Thank you for your review, we are glad to hear that you have had a positive experience!

Beoordeeld met 5 van de 5 sterren

Helpful, knowledgeable and supportive

The customer care agent I spoke with was very helpful and knowledgeable. Put my mind at ease and made me feel heard and supported throughout the registration process. Much appreciated.

10 mei 2022
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Antwoord van Access Fertility

Hi Rhiannon, Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Amazing service!

I would highly recommend using Access Fertilty! Barbara was amazing! She was really helpful, explained everything clearly and made the entire process so easy from start to finish! She was always available to answer any questions and sent the information through straight away. Communication is key and they were superb!

7 mei 2022
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Antwoord van Access Fertility

Hi there. We are happy to hear about your positive experience!

Beoordeeld met 5 van de 5 sterren

The ease of speaking with Access

The ease of speaking with Access, the straightforward process and onboarding, and the correspondence, have all been a surprise. We have only just started our journey, so don't know if there might be troublesome issues down the line, but from the simple and straightforward approach so far we expect this is a great service.

6 mei 2022
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Antwoord van Access Fertility

Hi Ross. Thanks for your review and we are looking forward to continue working with you in the future!

Beoordeeld met 5 van de 5 sterren

Great deal

very good deal,help me reducing payment stress. I will recommend all people who will have ivf/icsi treatment

29 april 2022
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Antwoord van Access Fertility

Hi Sarah. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great, helpful and knowledgeable

Access fertility are so helpful and have a vast amount of knowledge. They put me at ease with my booking and paying for my treatment.
I feel like it’s great to know that I have support from them

29 april 2022
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Antwoord van Access Fertility

Hi Emily. Thanks for your review!

Beoordeeld met 5 van de 5 sterren

¡Experiencia y trato inmejorable!

Me surgieron muchísimas dudas antes de tomar la decisión de comenzar este duro proceso a través de Access Fertility, pero la verdad es que, desde el principio, solo he recibido apoyo y facilidades por parte de todo el personal. Mención MUY especial merece Oriol, que se ha implicado con nosotros como jamás pensé que nadie pudiera hacerlo. Ha aclarado cada una de nuestras dudas desde el minuto uno, ha tenido muchísima paciencia contestando cada una de ellas una por una y ha mostrado muchísima empatía durante todo el proceso. En definitiva, me ha ayudado muchísimo antes de tomar una decisión que ahora ya estoy segura de que ha sido la adecuada. Por todo ello, recomiendo totalmente Access Fertility!

21 april 2022
Review zonder uitnodiging
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Antwoord van Access Fertility

Hola Esther, muchas gracias por tu opinión. Nos alegra un montón saber que tu experiencia con nosotros haya sido tan buena. Nuestro compañero Oriol está muy contento que haya podido ayudarte durante todo el proceso y aclarar todas tus dudas. Recuerda que para cualqueir otra pregunta que te surja estamos siempre disponibles para ayudarte. ¡Os deasemos mucha suerte con vuestro tratamiento!

Beoordeeld met 4 van de 5 sterren

Staff are helpful and the program makes…

Staff are helpful and the program makes is feel more at ease during a stressful time.
We are at the start of our treatment.
I would recommend access fertility.

18 april 2022
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Antwoord van Access Fertility

Hi Antony! Thanks for your review.

Beoordeeld met 5 van de 5 sterren

Faultless service.

From the first phone call, staff were supportive and informative. The process of getting registered and then to the enrolment was smooth and much quicker than anticipated.communication was excellent and our portal page was kept up to date every step of the way, and we were sent emails and texts to keep us updated also.

3 april 2022
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Antwoord van Access Fertility

Hi Kerri. We are very happy to hear about your positive experience. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Right from the first call they have…

Right from the first call they have been so helpful. Everything has been made very clear and easy to do. We are only in the early stages at the minute so can only review for setting it up ready to start our first round.

29 maart 2022
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Antwoord van Access Fertility

Hi there. Thanks for sharing your experience!

Beoordeeld met 2 van de 5 sterren
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Antwoord van Access Fertility

Hi Mark. Thanks for leaving us a review.

The medical review is the process that determines if a patient is eligible for our Refund Programmes. We know it can be frustrating for patients if they are ineligible for their preferred programme but without the medical review we would be unable to offer these programmes at all.

More than 80% of patients are made eligible for a Refund Programme and we also offer the Multi-Cycle programme which is available to everyone and has no medical review.

When conducting the review our medical team looks at different factors and reviews each patient on an individual basis. While there is no set criteria as such we do take into account factors such as hormone levels, smoking habits and previous IVF cycles. We realise this can make the process feel opaque but we try to consider as wide a range of factors as possible rather than using a tick box approach. We believe that is the fairest approach for patients though we acknowledge the outcome can at times be disappointing for people.

As part of the medical review we happily provide each patient with the factors that contributed to their individual case based on the information we were provided with.

Beoordeeld met 5 van de 5 sterren

Great communication. Superb from start to finish

Great communication, really friendly staff, a smooth and trouble free process from start to finish.

Oriol was our main contact for the majority and was so lovely. I would absolutely recommend AF to everyone.

17 maart 2022
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Antwoord van Access Fertility

Hi Holly. We are happy to hear about your positive experience. thanks for the review!

Beoordeeld met 5 van de 5 sterren

From when I initially phoned to enquire…

From when I initially phoned to enquire I found all the staff very friendly, helpful and informative,, can’t complain always felt very happy with any interaction I had ,

16 maart 2022
Logo Access Fertility

Antwoord van Access Fertility

Hi Fidelma. Thanks for your review!

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