Everyone has been so helpful and informative. Having to get the money together for IVF treatment is stressful but Access Fertility have taken that stress away. Big shout out to Sarah for all of her he... Toon meer
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Extremely pleased with the service we received from Access Fertility, especially Alfie, who went above and beyond to help us. Everything has progressed very smoothly because all staff have been extrem... Toon meer
Bedrijf heeft geantwoord
We have had a great experience with Access Fertility. All staff are there at the end of a call or email for any questions. It had been a smooth journey. Thank you
Bedrijf heeft geantwoord
Great experience from start to finish with Access - specifically with Richard. He has been phenomenal especially as your clinic’s communication is a lot less than ideal. He helped us chase for informa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Access Fertility is the first, the largest and most trusted provider of IVF Refunds and Multi-Cycle Programmes in the UK. We offer fixed fees and huge savings compared to paying clinics directly. Over 11,000 babies have been born through our programmes, and we've refunded over £17 million to people who haven't had a baby. We work with the best clinics across the UK to ensure you can access affordable IVF and to reduce the financial stress of your treatment.
Access Fertility - 100% refund if you don't have a baby
Geschreven door het bedrijf
- We help patients take the uncertainty out of IVF
- Our IVF refund programmes - 100% refund if you don't have a baby - help patients to take the financial stress and uncertainty out of IVF. We offer two cycle, three cycle and unlimited cycle programmes, all for a fixed fee. All our programmes include unlimited frozen embryo transfers and are available nationwide.
Contactgegevens
Verenigd Koninkrijk
- 03300 10 20 40
- support@accessfertility.co.uk
- accessfertility.com
Refundable IVF at Access Fertility
4,7
Uitstekend
1K reviews
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Do not use this company for fertility…
Do not use this company for fertility treatment. I’m going through my 2nd cycle and 2 weeks before my FET I get a call to say I owe them £800 because I didn’t have a fresh embryo transfer (I couldn’t because I react to the medication after egg collection) they basically said if I don’t pay I can’t go through to have my FET. They are an awful company and only care about getting money side. I opted for the 2cycle package.
24 oktober 2022
Review zonder uitnodiging
Antwoord van Access Fertility
Hi Abby. Thank you for taking the time to leave us a review.
Patient feedback is very important to us and we are sorry you feel like you haven’t received the high quality service we strive to provide.
Our programmes are designed to be as comprehensive and long term as possible. We know the IVF journey can be both stressful and expensive. We aim to provide treatment programmes that meet the personal needs of our patients but are also cost effective and supportive.
Unfortunately we are not yet able to include everything in our programmes that we would like to. Under some of our programmes we do not cover the cost of a freeze-all: an egg collection where all embryos are subsequently frozen and no fresh transfer take place. This treatment protocol is more expensive for us to provide and we therefore have to charge an additional fee in some cases.
However, we know this is not what patients want and we are working hard to modernise our programmes. At some clinics we have removed the additional fee and we are working to replicate this across the country.
Where a freeze-all fee does apply we will always let patients know during the registration and enrolment process.
We know you are frustrated by the additional fee but the only way we are able to offer our programmes (Refund and Multi-cycle) is by charging these fees when we have to.
Our experience so far has been…
Our experience so far has been fantastic.. very responsive and helpful with all questions
20 oktober 2022
Antwoord van Access Fertility
Hi Hollie. Thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help!
Antwoord van Access Fertility
Hi Rebecca. Thanks you for review. We are happy to hear about your positive experience.
Antwoord van Access Fertility
Hi Bolaji. Thank you, we appreciate your feedback.
Tanto Oriol como Bárbara son muy…
Tanto Oriol como Bárbara son muy profesionales y resolutivos.
En mi caso la puntuación la pongo debido a que comentan que el acceso a estos programas se basan a priori en la edad de la paciente y no ha sido así. En mi caso tengo baja reserva, 0.54 concretamente y ese ha sido el motivo por el cual y según me han informado no he podido acceder cosa que entiendo ya que toda empresa está para ganar dinero...
Pienso que así como en otros programas de este tipo, deberían especificar los criterios, que lógicamente los tienen.
1 september 2022
Review zonder uitnodiging
Antwoord van Access Fertility
Hola Mayte.
Muchas gracias por dejarnos tu opinión. Desde que los pacientes se ponen contacto con nosotros, nuestro equipo siempre intenta explicar toda la información de la manera más clara y detallada posible. Nuestros Programas de FIV con Reembolso están sujetos a una revisión médica que determinará si la paciente es aceptada en estos programas. Esta es una evaluación global de toda la información proporcionada por la clínica, donde nuestro equipo médico valorará aspectos como los resultados de las pruebas de diagnóstico, información sobre los ciclos de FIV que la paciente haya realizado previamente y cualquier otra información médica que pueda ser relevante para el tratamiento que la paciente vaya a recibir. No existe un criterio prestablecido sino que cada paciente es evaluada de forma individual y personalizada. Existen diferentes programas dependiendo de la edad de la paciente pero sólo mediante la revisión médica podemos establecer quienes pueden acceder a nuestros Programas de FIV con Reembolso.
Lamentamos que no hayamos cumplido con tus expectativas durante el proceso de inscripción y te agradecemos mucho tu opinión, dado que nos va a ayudar a seguir mejorando nuestros servicios y explicar nuestros procesos de manera más personalizada.
Te deseamos mucha suerte con tu tratamiento de FIV.
Good work access fertility …
Access fertility took the cash and sent an email.everything straight forward and easy to deal with would recommend.
23 augustus 2022
Antwoord van Access Fertility
Hi James. Thanks you for review. We are happy to hear about your positive experience.
very helpful and very easy process.
12 augustus 2022
Antwoord van Access Fertility
Hi Gareth. Thanks you for review. We are happy to hear about your positive experience.
Fab service
I had lots of questions to ask and nothing was a problem. Everything was explained to me. Even when I didn’t understand it, it was explained to me differently until I understood
26 juli 2022
Antwoord van Access Fertility
Hi Amy. Thank you for your review. We aim to make the enrolment process as uncomplicated as possible.
Financial reassurance
We used Access Fertility so that we knew exactly what our IVF treatment was going to cost from the very beginning. We found their service easy to use, efficient and straight forward and I would recommend using this payment method to others who need some reassurance when paying for such expensive treatment. This means once you've paid the upfront fee you can concentrate on your IVF journey instead of worrying about mounting treatment costs.
13 juli 2022
Antwoord van Access Fertility
Hi M C. Thank you for taking the time to write this review. We are very pleased to hear that you would recommend our services. As we know that the IVF journey can be very stressful our aim is to make our processes as stress free and simple as possible so that patients can solely focus on their treatment.
Muy buena puntuación por la atención…
Muy buena puntuación por la atención realializada por Oriol. Ha respondido a todas mis dudas con paciencia y empatia durante el proceso de contratación y eso es de agradecer mucho ya que esta decisión es muy importante en la vida de mujeres como yo, solo espero todo salga bien y pueda seguir agradeciendo por haber cumplido mi sueño.
13 juli 2022
Review zonder uitnodiging
Antwoord van Access Fertility
Hola Laura, muchas gracias por tu opinión. Nos alegra mucho que hayamos podido ayudarte en tu camino para cumplir tu sueño. Nuestro compañero Oriol está muy contento que haya podido resolver todas tus dudas y ayudarte durante todo el proceso previo a tu tratamiento. No te olvides que seguimos estando disponibles para cualquier pregunta que tengas. ¡Te deseamos mucha suerte con tu tratamiento!
Choosing one of the packages we felt…
Choosing one of the packages we felt reassured that the costs were not going to spiral out of control. What wasn’t included was made clear to us. In the end we didn’t require multiple cycles but did require 2 embryo transfers. We spent similar amount perhaps a little more than paying as we go, but now we have baby Margot that cost has become insignificant. I would definitely recommend as helps reduce the stress of it all.
5 juli 2022
Antwoord van Access Fertility
Hi Rob W. Thank you for the review and we are delighted to welcome baby Margot to our family of Access Fertility babies!
We realise that undergoing IVF treatment is very stressful and our aim when patients are using one of our programmes is to make it as stress free and most cost effective as possible.
Thank you and well done
We were fortunate enough to be in the position to take advantage of the Access scheme, and from start to finish they were friendly, empathetic and easy to deal with - especially through difficult times.
5 juli 2022
Antwoord van Access Fertility
Hi L. Thank you for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help.
Excellent Customer Service
The support and service received from Access Fertility has been excellent. Barbara is brilliant, she explained the process to me without rushing just making sure that I understood everything completely. She was very supportive and she returned my calls in a very fast manner and always willing to help out. I can not thank her enough for easing the process that is already a very daunting experience.
12 juni 2022
Review zonder uitnodiging
Antwoord van Access Fertility
Hi Nuria. Thank you for your kind words. We will make sure to relay this to Barbara and we are so happy to know that we could help!
So far so Good 😊 fingers crossed 🤞
So far so Good 😊 fingers crossed 🤞
The service has been excellent so far
Very Good communication from the team
8 juni 2022
Antwoord van Access Fertility
Hi Ashley. Thanks you for review. We are happy to hear about your positive experience.
Only just paid so review request is prem
Can only give this response as we haven't started treatment yet so have nothing to measure any performance on.
So far this request for a review come a bit prematurely.
31 mei 2022
Antwoord van Access Fertility
Hi Diane. Thanks for your review. Ensuring patient satisfaction is a top priority for us. Therefore, we ask all patients who enrol to review us and feedback on our customer service, products and wider enrolment process. Your chosen partner clinic will then deliver your IVF treatment and you may also want to review their services in due course. All Access Fertility patients also have the opportunity to review us later in their programmes and when they complete treatment. Good luck with your treatment and we look forward to hearing from you again in the future!
Very helpful
I spoke with Sarah, she was very informative and made everything very easy to understand. Super
31 mei 2022
Antwoord van Access Fertility
Hi Mk. We are happy to hear about your positive experience. Thanks for the review!
We've had a great experience with…
We've had a great experience with Access Fertility so far. The registration and payment process went smoothly and they were quick to provide the relevant information and documentation.
30 mei 2022
Antwoord van Access Fertility
Hi Lizette. Thank you for your feedback. We aim to make the registration and enrolment process as seamless as possible.
Really easy to set up account and pay…
Really easy to set up account and pay with a quick response
30 mei 2022
Antwoord van Access Fertility
Hi Len. Thanks you for review. We are happy to hear about your positive experience.
They have been informative
They have been informative, helpful, kind and friendly. They have very good programmes and have been very clear throughout.
20 mei 2022
Antwoord van Access Fertility
Hi Natasha. We appreciate your feedback.
Antwoord van Access Fertility
Hi Sadie. Thanks for the review.
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