Everyone has been so helpful and informative. Having to get the money together for IVF treatment is stressful but Access Fertility have taken that stress away. Big shout out to Sarah for all of her he... Toon meer
Bedrijf heeft geantwoord
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Extremely pleased with the service we received from Access Fertility, especially Alfie, who went above and beyond to help us. Everything has progressed very smoothly because all staff have been extrem... Toon meer
Bedrijf heeft geantwoord
We have had a great experience with Access Fertility. All staff are there at the end of a call or email for any questions. It had been a smooth journey. Thank you
Bedrijf heeft geantwoord
Great experience from start to finish with Access - specifically with Richard. He has been phenomenal especially as your clinic’s communication is a lot less than ideal. He helped us chase for informa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Access Fertility is the first, the largest and most trusted provider of IVF Refunds and Multi-Cycle Programmes in the UK. We offer fixed fees and huge savings compared to paying clinics directly. Over 11,000 babies have been born through our programmes, and we've refunded over £17 million to people who haven't had a baby. We work with the best clinics across the UK to ensure you can access affordable IVF and to reduce the financial stress of your treatment.
Access Fertility - 100% refund if you don't have a baby
Geschreven door het bedrijf
- We help patients take the uncertainty out of IVF
- Our IVF refund programmes - 100% refund if you don't have a baby - help patients to take the financial stress and uncertainty out of IVF. We offer two cycle, three cycle and unlimited cycle programmes, all for a fixed fee. All our programmes include unlimited frozen embryo transfers and are available nationwide.
Contactgegevens
Verenigd Koninkrijk
- 03300 10 20 40
- support@accessfertility.co.uk
- accessfertility.com
Refundable IVF at Access Fertility
4,7
Uitstekend
1K reviews
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Vicente nos explico todo desde el…
Vicente nos explico todo desde el principio, con un gran nivel de empatía y atendiendo todas nuestras dudas. Por eso, no hemos tenido ninguna duda para escogerlos. Nos sentimos muy agradecidos
16 juni 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Gracias por tomarte el tiempo de compartir cómo está siendo tu experiencia 😊
Nos encanta saber que Vicente te ha estado acompañando con empatía, de manera cercana y resolviendo tus dudas al respecto, durante el proceso. Especialmente teniendo en cuenta que esta es una etapa en la que pueden surgir muchas dudas y emociones antes y durante el proceso.
Esperamos que el tratamiento vaya igual de bien y te deseamos muchísima suerte en el futuro venidero.
Access Fertility
Antwoord van Access Fertility
Hi Lucia, Many thanks for your review. Our aim is to take stress out of the IVF journey so we are very happy to hear we were able to help! You can always contact us if you need anything.
Trato excepcional y personalizado, Vicente es una persona excepcional
Los programas ofertados son muy buenos. Los contratos no tienen ninguna trampa.
Agradecimiento especial a Vicente por su amabilidad, disposición, comprensión y paciencia. Le he explicado unas particularidades de mi caso las cuales las ha consultado con el equipo para ayudarme. Es una persona excepcional.
12 februari 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Gracias por tomarte el tiempo de compartir cómo está siendo tu experiencia 😊
Nos encanta saber que Vicente te ha estado acompañando de una forma cercana y resolviendo todo con rapidez, especialmente en una etapa en la que surgen tantas dudas y emociones. Desde Access Fertility intentamos en todo momento ser lo más transparentes posible con nuestras pacientes durante todo el proceso.
Esperamos que el tratamiento vaya igual de bien y te deseamos muchísima suerte con todo lo que está por venir
Access Fertility
Couldn’t Fault a thing, highly recommend!
Everyone I have spoken to has been really helpful, informative and couldn’t fault the service. They have made a difficult experience so far much more accessible and easy to understand.
I would highly recommend.
3 juni 2026
Antwoord van Access Fertility
Hi Laura,
Thank you so much for your lovely review.
We really appreciate you taking the time to share your experience with us. We understand that fertility treatment can be a difficult and emotional journey, so it means a lot to hear that our team has been able to make the process feel more accessible, supportive and easier to understand for you.
Your recommendation truly means the world to us and we’re so pleased we could support you along the way.
Wishing you all the very best moving forward 💛
Access Fertility
They are the best team ever
21 mei 2026
Antwoord van Access Fertility
Hi Georgina,
Thank you so much for your lovely feedback 😊
It really means a lot to the team to hear this and we’re so pleased we’ve been able to support you throughout your journey.
Wishing you all the very best and thank you again for taking the time to share such kind words 🤎
Access Fertility
Don’t expect any care
Such a mixed one from me. We did the 3 round 50% refund package and very happily we had our son after our second egg retrieval and second frozen transfer. In terms of value for money, bearing in mind this is an insurance product, we found it good and it definitely took some of the financial stress out of ivf. In terms of the company we didn’t have a great experience. As reviews have stated we found the qualification onerous and the call about which packages we were eligible for very cold and heartless. Their policies are also very restrictive. When we signed up we had to do a fresh transfer in each round. After our first round had no blastocysts, we were advised by our clinic to aim for a freeze all for my mental health (taking drugs you don’t need isn’t fun for anyone). Luckily access agreed but it was a bit of a journey to get there. Overall I would recommend the package in certain circumstances but maybe not through access unless you accept they’re a bit of an uncaring insurance salesman.
23 mei 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hi Katherine,
Thank you so much for taking the time to share your experience with us.
First of all, congratulations on your baby — this is such wonderful news, and we are truly delighted for you.
We are also very pleased to hear that the structure of our 3 Cycle 50% Refund Programme helped bring some financial peace of mind during treatment. We know how overwhelming the fertility journey can sometimes feel, both emotionally and financially, so it is reassuring to know this support made a positive difference for you.
At the same time, we are sorry to hear that the outcome of your medical review did not come across as warmly as it should have. Thank you for sharing this feedback with us. We will continue working to provide the best possible experience for our patients and we will bear your experience in mind for the future.
We wish you and your family all the very best for this exciting new chapter.
Access Fertility
Antwoord van Access Fertility
Hi Funmilayo,
Thank you so much for your lovely review and kind words. We are delighted to hear that you found our team professional, attentive and caring throughout your journey with us.
Providing supportive and compassionate care is extremely important to us, so your feedback really means a lot to the whole team.
Thank you again for your recommendation and for taking the time to share your experience 💜
Access Fertility
It wasnt easy to pay on the app so I…
It wasnt easy to pay on the app so I had to send a bank transfer which took several days to show up which feels like forever when you're waiting to get started with something so important and paying a lot of money. The discount is also no where near what is advertised. The stars I have given are for the very helpful staff.
18 mei 2026
Antwoord van Access Fertility
Hi Helen,
Thank you for taking the time to share your feedback.
We are sorry for the delay experienced whilst your payment was being processed, particularly during such an important time in your journey.
We believe our programmes offer a substantial saving to patients. Our programmes include a specific number of egg collections with transfer and unlimited frozen embryo transfers. The savings depend on the amount of treatment we believe they offer excellent value to patients embarking on what can be a very costly treatment journey. If you have specific questions we are very happy to answer them.
We are very pleased to hear that you found our staff helpful throughout your journey, and we will be sure to share your kind comments with the team.
Thank you again for your review.
Hemos contratado multiciclo con Access Fertility
Hemos contratado multiciclo con Access Fertility y de momento estamos muy contentos con toda la atención recibida. Vicente es muy atento y amable. Atiende al momento cualquier llamada o email.
Todavía no he entrado en tratamiento pero espero que todo vaya tan bien como hasta ahora
20 mei 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hola Tania,
Gracias por tomarte el tiempo de compartir cómo está siendo vuestra experiencia 😊
Nos alegra saber que Vicente os está acompañando de una forma cercana y resolviendo todo con rapidez, especialmente en una etapa en la que surgen tantas dudas y emociones.
Os deseamos mucha suerte con vuestro tratamiento y esperamos que todo siga avanzando igual de bien.
Access Fertility
Encantados con la gestión de Vicente
Encantados con la gestión de Vicente. En todo momento súper pendiente y con respuestas muy rápidas y aclarando todas las dudas que nos han surgido a lo largo del proceso.
Recomendamos este servicio sin duda alguna.
11 mei 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hola Emma,
Gracias por compartir vuestra experiencia 😊
Nos alegra mucho saber que os habéis sentido acompañados durante todo el proceso y que Vicente ha podido ayudaros resolviendo todas vuestras dudas.
Comentarios así nos ayudan a seguir cuidando cada caso de una forma cercana y personalizada.
Os deseamos todo lo mejor durante vuestro tratamiento.
Access Fertility
Great service no complaints here
Great service no complaints here. All callers that we spoke to knew exactly what they were talking about and always had answers for our questions. Simple and easy just as you need it when going through something so complicated.
5 mei 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hi Charlotte,
Thank you so much for your kind review.
We’re really pleased to hear that you found the process simple and easy to navigate, especially during what can often be such an emotional and complicated journey. Providing clear information and supportive service is incredibly important to us, so it’s wonderful to know our team was able to answer your questions and support you throughout.
We truly appreciate you taking the time to share your experience and wish you all the very best moving forward 💙
Access Fertility
The only person to progress anything…
The only person to progress anything was Simone and she logged on over the bank holiday. I signed up in March and chased and was told to wait until the clinic and AF had liaised only to be told over a bank holiday weekend and 24 hours before my egg collection that my refund plan had been declined, the finance team were not around until the day after my egg collection and that we needed to pay £11,750 immediately otherwise they couldn’t guarantee that our egg collection would proceed. We were not allowed to pay via credit card and we just had to find the money. No apology given and no follow up with us. A useless service that just complicated the process further and stresses you out at a time you are supposed to be keeping calm. The lack of action on our account may have even contributed to further my fertility issues. Only two stars are for Simone.
3 mei 2026
Antwoord van Access Fertility
Hi Emily.
We apologise for the lack of communication and the delays you experienced. This is not the level of service we aim to provide, and we understand how upsetting this situation must have been for you. Gathering and assessing the necessary information for our programmes can be complex and time consuming but when delays occur we should always be proactive in following up and communicating. On this occasion we fell short and we apologise for that.
We appreciate your kind words about Simone and will ensure your feedback is shared with her directly.
We genuinely appreciate your feedback, as it helps us identify where improvements are needed.
Communication was 100% good
22 april 2026
Antwoord van Access Fertility
Hi Temitope,
Thank you for your kind feedback.
We’re delighted to hear that you found our communication to be excellent throughout your journey with us.
Providing clear and supportive communication is very important to us and we truly appreciate you taking the time to share your experience.
We wish you all the very best moving forward.
Access Fertility
I made a review before access fertility…
I made a review before access fertility have sorted any issues ive had and issues before were not affiliated with access it was to do it care fertility that had been giving me wrong information access have been great
1 april 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hi there,
Thank you so much for updating your review – we really appreciate you taking the time to do so.
We’re sorry to hear about the confusion you experienced previously, but we’re very glad we were able to support you and help resolve everything.
If you ever need anything further, please don’t hesitate to get in touch – we’re always here to help.
Wishing you all the very best on your journey.
Access Fertility
Quick and easy process to apply and be…
Quick and easy process to apply and be approved. Helpful and friendly advisors on the phone on the few occasions I rang for more information. Funds in account very quickly after applying for the loan. Made the whole process much less stressful.
20 april 2026
Antwoord van Access Fertility
Hi Alexandra
Thank you so much for your kind feedback - we really appreciate you taking the time to share your experience😊
We’re so pleased to hear that you found the process quick and easy and that our advisors were helpful and supportive when you needed them. Making things as smooth and stress-free as possible is always our goal, so it’s great to know we achieved that for you.
Wishing you all the very best moving forward and please don’t hesitate to reach out if you need any further support.
Access Fertility
Dreams do come true
We can start on our dream baby because of you ! You are amazing, clear communication, fast and trusted ! May you bring us the most wanted gift of life ! God bless you all in there! Thank you amazing people! 🌈🤗
23 april 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hi Liliana,
Thank you so much for your kind and heartfelt words. It truly means a lot to us to be part of your journey.
We’re so pleased we could support you in taking this important step, and we’re wishing you all the very best as you move forward. 🌈✨
Access Fertility
Gran trato personal
El trato con Vicente fue perfecto, muy agradable, resolutivo y muy rápido.
Muy agradecidos por su gestión!
22 april 2026
Review zonder uitnodiging
Antwoord van Access Fertility
Hola Alba
Muchísimas gracias por compartir tu experiencia 😊
Nos alegra de verdad saber que Vicente pudo acompañarte de una forma tan cercana, ágil y resolutiva. Es muy importante para nosotros poder dar este tipo de atención en cada caso.
Gracias por confiar en nosotros y por tomarte el tiempo de escribir estas palabras.
Access Fertility
Access multi cycle
Communication clear and concise with actions plans for requirements, followed up with calls of results and allowed to process our application swiftly.
Really pleasant experience, thank you.
15 april 2026
Antwoord van Access Fertility
Hi Stacey,
Thank you so much for your thoughtful feedback!
We’re really pleased to hear that the communication and support throughout your application felt clear and efficient.
Wishing you all the very best on your journey. 💛
Access Fertility
Antwoord van Access Fertility
Hi Charley,
Thank you for your lovely feedback!
We’re so glad you had a great experience 😊
Wishing you all the very best on your journey.
Access Fertility
Well i was short for my ivf so made a…
Well i was short for my ivf so made a loan claim got declined first time so had another go , then was accepted the second time although it was a smaller amount but overall they did there best to help, thank-you we appreciate you ,much love
11 april 2026
Antwoord van Access Fertility
Hi Stacey,
Thank you so much for your kind words and for sharing your experience. We’re really pleased we were able to support you through the process, even if it took a couple of attempts to find the right outcome.
We understand how important this journey is and our team will always do their very best to help wherever possible.
Wishing you all the very best moving forward and thank you again for your appreciation 💛
Access Fertility
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