I've been using acezone headsets since the original A-Spire released - currently on the wireless version, and I can't ever go back to traditional gaming headsets. Coming from a hyperx cloud, I nev... Toon meer
Bedrijf heeft geantwoord
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Jeg købte i november 2025 et acezone, der var fornylig problemer med mikrofonen, skrev til dem på deres support svar inden for få minutter, og nu virker alt igen 👏🏽
I had an issue with my AceZone headset and initially thought the USB cable was broken. I contacted support, and they were very helpful and guided me through the troubleshooting process. They sugge... Toon meer
Bedrijf heeft geantwoord
Noget værre skrammel man kan ikke få nye puder til et headset til 5000kr…… deres kvalitet er virkelig ringe af et headset til den pris Køb ikke deres skrammel
Bedrijfsgegevens
Geschreven door het bedrijf
At AceZone, we design high-performance headsets built for the world’s most demanding esports environments. Our audio technology is trusted by professional players and tournament organizers at events like CS2 Majors, The International, and every ESL, BLAST, and PGL tournament. From elite esports arenas to everyday gaming setups, our headsets deliver industry-leading noise cancellation, crystal-clear communication, and uncompromising sound quality. Whether you're competing on the biggest stage or gaming at home, AceZone ensures you stay focused and in control. Nothing is perfect, and we always strive to be better - so we truly appreciate all feedback.
Contactgegevens
Denemarken
- acezone.io
4,0
Goed
139 reviews
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Best headset!
I got the A-Spire Wireless, and let me just say it's the best headset i ever tried.
For FPS gaming you just can't get anything better
4 december 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hi Magnus,
Thanks so much for the great review!
Awesome to hear that your A-Spire Wireless is delivering. Enjoy your gaming!
Best,
Joachim
AceZone
Antwoord van acezone.io
Hej Ole,
Tak for din gode anmeldelse! God fornøjelse med dit headset.
Venlig hilsen
Joachim
AceZone
Kundeservice skriver retur på engelsk…
Kundeservice skriver retur på engelsk til trods for at man skriver på dansk og de er et dansk firma. Telefonnummeret til firmaet virker ikke? Uheldigvis er vi to der har købt samme A-spire headset til min søn i julegave, så jeg har kontaktet kundeservice, idet der ikke medfølger nogen returlabel, hvilket er ret besværligt.
Update: Jo, headsættet er købt direkte hos Acezone. Refunderingen er i behandling og derfor er anmeldelsen nu ændret.
21 november 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hej Anne,
Tak fordi du deler din oplevelse med os – og beklager de gener, det har medført.
Vores kundeservice skriver på engelsk, da vi hjælper kunder fra mange forskellige lande, men vi besvarer naturligvis også gerne henvendelser på dansk.
I forhold til telefonnummeret: Vi har ikke et offentligt telefonnummer knyttet til virksomheden, så det lyder som om, der desværre er opstået en misforståelse et sted. Vi beklager forvirringen.
Vi har modtaget din retur, men det ordrenummer du har givet os, stemmer ikke overens med vores ordrenumre. Måske det ene headset er blevet købt hos en af vores forhandlere?
Vi håber at kunne løse dette - du skulle meget gerne have modtaget en mail via vores support. Denne gang på dansk.
Venlig hilsen
Joachim
AceZone
Tak for god og hurtig service
Tak for god og hurtig service. Levering hurtig og da jeg fandt et ligende headset billigere et andet sted og skrev skrev det til AceZone refunderede de differencen.
11 november 2025
Antwoord van acezone.io
Hej Louise,
Tusind tak for din fine anmeldelse – det betyder rigtig meget for os!
Vi er glade for at høre, at du både har haft en god oplevelse med vores kundeservice og en hurtig levering.
Tak fordi du valgte AceZone. Vi håber, headsettet bliver en stor succes!
Venlig hilsen
Joachim
AceZone
Meget meget lækkert headset og rigtig…
Meget meget lækkert headset og rigtig fin lyd!
12 november 2025
Antwoord van acezone.io
Hej Bertram,
Tusind tak for din anmeldelse! Held og lykke med dit nye headset, vi håber du får glæde af det på serveren.
Venlig hilsen
Joachim
AceZone
Deres kundeservice svarer ikke
Deres kundeservice svarer ikke, mikrofonen stod af efter 3 dage. Headsettet lå på bordet i en weekend, og nu virker mikrofonen ikke
12 november 2025
This is hurting me as I really like the…
UPDATE:
AceZone just confirmed that they cannot send spares but they will send me a new headset. This is pretty good.
This is hurting me as I really like the AceZone aspire wireless headset. The sound quality is excellent and the mic is brilliant. In terms of sound the best headset I ever had.
The sad thing about the headset is the build quality. I have been using the headset 3 months and one day I accidentally drop it on the desk. This resulted in the plastic hinges holding the ear cups in place breaking. It totally fell apart. A headset for a premium price. Maybe I was just unlucky. I don’t know. But after the headset fell apart I can se how thin the plastic parts are. Sad.
I bought it in power and they won’t help me out and AceZone support asks me to RMA at power.
So I now have a useless premium headset.
24 november 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hi Peter,
Thank you so much for the update, and we’re really glad we could arrange a replacement for you. We’re sorry to hear about the issue with the hinge - that’s definitely not the experience we want anyone to have. Your feedback on build quality is valuable, and we’ve shared it with our product team.
Thank you again.
Best regards,
Joachim
AceZone
Kvalitet
Headset i sig selv er sindssygt godt ! Kvaliteten er høj, og de "features" det har er det genialt.
Customer service er virkelig skarp og god, da jeg havde nogen spørgsmål, som jeg fik hjælp med.
11 november 2025
Antwoord van acezone.io
Hej Albert,
Tusind tak for de flotte ord!
Vi er superglade for, at du er tilfreds med både headsettet og vores support. Det betyder meget for os.
God fornøjelse med det!
Mvh. Joachim,
AceZone
Det er et af de bedste gamer hovedtelefoner.
Det er et af de bedste gamer headset jeg har haft.
Men jeg savner dog en adapter fra usb-c til usb-a. Da min computer ikke har usd-c.
Derudover så kunne det være fedt, hvis man kunne skifte batteri, så man slap for at skulle oplade headsettet.
18 november 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hej Marianne,
Tusind tak for din feedback – det betyder virkelig meget, at du synes, det er et af de bedste gaming-headsets, du har haft! 🙌
Vi hører dig helt klart i forhold til USB-C til USB-A adapteren. Vi har allerede planer om at inkludere en adapter i pakken til A-Spire Wireless, så man ikke selv skal ud og købe en adapter i tilfælde af, at ens PC ikke har en USB-C port. Der er allerede en adapter med i vores A-Blaze model.
Tak igen for at dele dine tanker med os!
Mvh. Joachim,
AceZone
Købte et Acezone A-Spire
Købte et Acezone A-Spire, det virkede ikke på nogen som helst måde, appen på telefonen var ubrulig. Der var nogengange ikke lyd i microfonen og når den så virkede kunne høre mig selv hele tiden, hvilket var ekstremt irreterende. Der var ingen lyd på CS, Youtube, Spotify.
Købte fra Proshop, men stadig acezone der skal have det afvide da det er dem som sælger det. :((((
21 november 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hej Silas,
Det lyder virkelig frustrerende, og det er selvfølgelig slet ikke den oplevelse, du skal have med et A-Spire headset. Selvom du har købt det hos Proshop, hjælper vi dig meget gerne direkte hos AceZone.
Hvis du sender os en mail på support@acezone.io med en kort beskrivelse af problemerne, så kigger vores supportteam på det med det samme og finder en løsning til dig.
Tak fordi du gør os opmærksomme på det – vi skal nok få det løst.
Mvh. Joachim,
AceZone
Super service
Super service, og fik endda penge retur da produktet blev sat ned kort efter.
7 november 2025
Antwoord van acezone.io
Hej Jannie,
Tusind tak for din anmeldelse!
Det glæder os, at du er tilfreds med vores service. God fornøjelse med headsettet!
Mvh. Joachim,
AceZone
Absolut fornøjelse
Absolut fornøjelse
Har lige fået det idag og det virker sindssygt. Man kan mærke forskel ligeså snart man går ingame og der er ik så meget andet at sige en wow
20 november 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hej Zacharias,
Tusind tak for den fantastiske anmeldelse! 🙌
Det betyder enormt meget at høre, at du allerede kan mærke forskellen – præcis den oplevelse vi ønsker, at vores brugere skal have.
Rigtig god gaming! 🎧
Mvh. Joachim,
AceZone
Good sound, mixed build quality
Editing because AceZone resolved my issue
Nice headphones (audio and ANC are good, mic quality is especially good) although the cushions on the ear cups and headband feel a little flimsy
The cushion on one of the ear cups arrived with a scuff/scratch and customer support were very slow to respond to me, but in the end they offered me a replacement or refund as it was under warranty (FYI the cushions on some models are not replaceable which is a shame)
23 oktober 2025
Antwoord van acezone.io
Hi Ivo,
Thank you for updating your review - we’re glad we could resolve the issue for you. We appreciate your feedback on the cushions and responsiveness, as it helps us improve. If you ever need anything else, we’re here to help.
Best regards,
Joachim
AceZone
Amazing sound quality and comfort
I’ve been using the AceZone ASpire Wireless for gaming and streaming, and they are absolutely incredible. The sound is crystal clear, the mic is super clean, and the comfort is top tier even after long sessions. You can really hear every detail in the game, which makes a huge difference. Easily one of the best headsets I’ve ever owned.
2 oktober 2025
Antwoord van acezone.io
Hi Simon,
Thank you for the fantastic review! We're thrilled to hear you’re loving the sound, mic, and comfort of the A-Spire Wireless. Enjoy your sessions! ;)
Best,
Joachim
AceZone
AceZone customer for life
I love AceZone headsets. I bought an Aspire model a couple of years ago and the noise cancelling and audio quality on this headset is so impressive. It seriously helps me focus during school and the moments that matter during my games.
Recently, my Aspire model had an odd bug where it wouldn’t turn on, but had a light indicating it had power. Acezone’s support team was more than happy to help me troubleshoot the issue and eventually replace my headset.
Their products are top notch and their customer service is excellent. I am an AceZone customer for life.
25 september 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hi Dallin,
Thank you so much for sharing this! We’re thrilled to hear how much your A-Spire has supported you both in school and in gaming. It’s also great to know our support team could help resolve the issue quickly.
Your trust means a lot to us, and we’re proud to have you as part of the AceZone community 🙌
Best regards,
Joachim, AceZone
AceZone Aspire Wireless review
I really love the AceZone A-Spire Wireless for gaming — the surround sound is excellent, and positioning in CS2 is spot on. That said, setup was a hassle, taking almost an hour to get the firmware installed, and the app is slow to connect. I also needed a USB-A to USB-C adapter for the dongle, which made me worry about audio quality. Battery life is disappointing — it drains faster than it charges when plugged into a PC, so I have to charge via a wall outlet while staying wireless. The support team has been very helpful, but the setup, app, and charging issues remain. Overall, I give it 4 stars for great sound and comfort, but practical annoyances hold it back.
24 juli 2025
Review zonder uitnodiging
Antwoord van acezone.io
Hi Frederik,
Thanks a lot for your detailed feedback! We’re glad you’re enjoying the sound and comfort of the A-Spire Wireless. Setup and app performance are things we’re constantly working to improve, and your input helps us prioritize.
The headset should certainly not drain faster than it charges, even when connected to a PC, so we’re disappointed to hear that’s been your experience. We’re glad, however, that you’ve been satisfied with the support team, and we’ll make sure we continue to assist you if you have any issues.
We really appreciate your 4-star review and hope upcoming updates make your experience even smoother.
Joachim,
AceZone
Lækkert Headset
Hurtigt svar ved spørgsmål på sociale medier.
Godt bygge headset i gode materialer … og faktisk en ret godt lys og måske den bedste mic jeg til dato har haft.
Eneste minus og det er en lille bitte minus er at man ikke kan købe earpads med stof til de varme ører, det ville koste på anc. Og så manglen på presets til f.eks world of Warcraft
3 september 2025
Antwoord van acezone.io
Tak for din feedback 🙌
Vi er glade for, at du er tilfreds med byggekvalitet og mikrofonen! Vi tager dine input om earpads og presets med videre til teamet 💡
Joachim,
AceZone
Upåklagelig god oplevelse
Det var upåklagelig let og overskueligt at købe og få tilsendt, og A-Blaze høretelefonerne virker fantastisk - specielt til prisen.
En kæmpe opgradering for mig, i både lyd og komfort.
12 augustus 2025
Antwoord van acezone.io
Hej Tim,
Tusind tak for din gode feedback - vi er meget glade for at høre, at du er tilfreds med dit nye A-Blaze headset!
Mvh. Joachim
AceZone
I can't play while my headset is charging
I can't play while my headset is charging because the sound cuts out at times.
12 augustus 2025
Antwoord van acezone.io
Hi Kevin, thank you for your feedback 🙏
The issue you’re describing is not normal - the headset should work while charging. Please make sure the dongle is disconnected while charging, as the headset switches to a wired connection during charging. Keeping the dongle connected at the same time can interfere with the sound.
If that doesn’t solve the problem, please reach out to our support team at support@acezone.io and we’ll help you with a replacement or repair as quickly as possible.
Best regards,
Joachim - Team AceZone
Extremely disappointed with the ANC
I just received the A-Spire, and I’m really disappointed with the ANC feature (which was one of the main reasons I bought it). Even with ANC turned on high, I can still hear people talking upstairs, noises from their phone, light switches being flicked on or off outside my room, and the TV playing in the living room upstairs. I can also hear people brushing their teeth in the bathroom next to my room, even with the bathroom door closed.
This doesn't match my expectations for active noise cancellation, and I was hoping for better performance in blocking out everyday household sounds.
1 augustus 2025
Antwoord van acezone.io
Hi Håkon,
Thanks for sharing your feedback - that definitely doesn’t sound like the experience you should be having with the A-Spire. Our ANC is among the best in the industry, so what you’re describing is far from normal and likely indicates a fault with your unit.
We’d like to get this sorted for you right away. Could you please reach out to our support team at support@acezone.io with your order details? They’ll guide you through troubleshooting, or send you a replacement or an upgrade if needed.
Best regards,
Joachim
AceZone
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