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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Started drinking this water from the plastic bottles in the shops and then found out they come in glass bottles, so I ordered a case of 12 which arrived with no issues regarding delivery. Decided... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The bottle makes bold claims – “supercharged to pH 9+” and “hydration to the next pH level” – but the reality is far less exciting. Yes, it’s slightly more alkaline than normal bottled water, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Water tastes fine - am part way through 48 bottles - very drinkable and tentatively helping my acid reflux. Is it better than an antacid tablet? Jury’s out. Sports passes are rubbish though mainly tas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delivered on day 2 of the three day delivery period. (london) Water quality hasn't let me down (so far!) This water actually tastes different (in a good way) and doesn't cost an arm/limb per c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Flessenwater leverancier
  2. Frisdrankwinkel

Geschreven door het bedrijf

Actiph Water is the UK's leading alkaline ionised water, helping you to charge up and achieve more every day. We take fresh Shropshire spring water, add a unique blend of electrolytes and then ionise by supercharging the water between platinum and titanium plates, removing sour tasting acidic ions and leaving a clean, smooth alkaline water that's bottled at pH 9.8. Actiph is available in 100% recyclable glass and PET bottles and, as part of our ongoing efforts to be a climate positive organisation, we've partnered with Ecologi to help offset our carbon footprint. As a result, we're planting a tree for every case sold in our online store (Actiph.Shop)! Drink Actiph. Be Active.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

360 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Poor Service

I have a subscription with Actiph Water. The money has been taken from my account and I have not received my order nearly two weeks later. I will be requesting where is my order and will be cancelling my subscription.

21 november 2022
Logo Actiph Water

Antwoord van Actiph Water

Hi Ann, thanks for bringing this to our attention and sorry to hear you've been having issues with your order. On our system Yodel are reporting that the order was delivered at 12:51 on Monday 28th and signed for by "Ann". Please confirm if this is incorrect (as your review suggests) and we will escalate further. We can only see one order from you, placed on the 21st of the month, so may be looking at the wrong one. Do you have another order placed prior to the 21st that is outstanding? If you could send any details to hello@actiphwater.com we'll endeavour to sort this for you as soon as possible. Thanks and all the best, The Actiph Team

Beoordeeld met 1 van de 5 sterren

I love Actiph Water and I can’t…

I love Actiph Water and I can’t complain about it. BUT DPD delivery has delivered in the wrong place and waiting for them to apologise to me.

I am writing this not to complain about actiph water I am complaining about DPD delivery service it’s not the first time this has happened they delivered to the wrong place and did not even say sorry for the inconvenience the person who it was delivered to brought it over him self.

23 november 2022
Logo Actiph Water

Antwoord van Actiph Water

Hi Carine, thanks for bringing this to our attention. Just to confirm, is the issue you're facing with Actiph's service or with DPD? If the issue is with Actiph, please do contact us at hello@actiphwater.com so we can remedy this for you. If it is a DPD problem and you're able to share details with us we will try and pick up with them to ensure this doesn't happen again. Thanks again and all the best, The Actiph Team

Beoordeeld met 1 van de 5 sterren

Shocking delivery as every month my…

Shocking delivery as every month my subscription is about a month late!

I have to send e-mails to chase every month! I really don’t have time to do this amount of chasing up.

If I didn’t love the product I would cancel this subscription.

25 november 2022
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Antwoord van Actiph Water

Hi Kaye, thanks for this feedback and apologies again for the ongoing issues with Yodel. We will continue to try and remedy the issue with them to ensure your order makes it to you as expected going forward. Thanks again and all the best, The Actiph Team

Beoordeeld met 5 van de 5 sterren

Good product

Good product, communication and service. All delivered on time.

17 november 2022
Logo Actiph Water

Antwoord van Actiph Water

Thanks Mike!

Beoordeeld met 1 van de 5 sterren
Logo Actiph Water

Antwoord van Actiph Water

Hi Tarkan, thanks so much for letting us know. We've investigated further and have heard from DPD that one of your parcels was damaged in transit. We've resent the missing case, so this should hopefully be with you by the end of this week/early next. Please accept our sincere apologies for any inconvenience caused. If you have any further issues with your order, please do let us know at hello@actiphwater.com so we can look in to this for you. All the best, The Actiph Team

Beoordeeld met 5 van de 5 sterren

supplying me Alkaline ionised water…

supplying me Alkaline ionised water which i find very good for my health which is delivered to my door every month. The same driver that delivered it is friendly and welcoming.

17 oktober 2022
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Antwoord van Actiph Water

Thanks Jack - this is lovely to hear!

Beoordeeld met 2 van de 5 sterren

I hated the taste not natural water

14 november 2022
Review zonder uitnodiging
Logo Actiph Water

Antwoord van Actiph Water

Hi Angela, thanks for your feedback. Sorry to hear that Actiph wasn't for you, but thank you for trying our water and we hope you may consider giving it another go in the future :)

Beoordeeld met 1 van de 5 sterren

The water is fake alkaline water

The water is fake alkaline water. Actiph say that is a pH 9+ but it's not! They put all the bicarbonate ingredients in to make it a blueish or purplish colour but really a true tester knows how to test water. If you blow into the water with a straw the colour will change into a 5ph colour! True alkaline water doesn't change colour when you blow into it. This water is classed as a acidic water!
It's so damaging for the human body!
I have been drinking this water for ages not knowing the truth about it. I WILL SEE THEM IN COURT.

Trying to cover up your mess is a joke guys.
Everyone who knows how to test it, knows when you drink this water it will turn in to acidic straight away but alkaline water won't change straight away. Your body can use it for other purposes before it turns into acidic. Putting a acidic water into your body straight away is harmful for you. As you should know.
Plus all the added stuff in it that you have put has made it into the pH you see before you. Alkaline water doesn't have any of these extra ingredients in it.

23 oktober 2022
Review zonder uitnodiging
Logo Actiph Water

Antwoord van Actiph Water

Hi again Reece, following on from your previous review and our subsequent response, blowing into water will cause the recorded pH of water to drop as the carbon dioxide in your breath dissolves in the water, causing a chemical reaction in which CO2 is hydrated by water to form carbonic acid (H2CO3) which then dissociates to a hydrogen ion H+ and carbonate:

CO2 + H2O → H2CO3
H2CO3 → H+ + HCO3-

It is the production of H+ that lowers the pH. Given the concentration of CO2 in your breath and the pKa of H2CO3 (3.6), the pH of water (when blown in to) would eventually drop to around 5.

Actiph has a unique blend of electrolytes added to it during its process, which brings the pH up to around 8.2. It is then ionised - a process which involves removing positive (acidic) ions - to further increase it to pH 9.8.

As mentioned previously, testing Actiph using pH drops or a properly calibrated pH meter will deliver a result of 9+. Blowing into the water will change the pH as it changes the fundamental chemical make up of the product (in this case, adding carbonic acid, which has a low (acidic) pH).

Hope this helps.

All the best, The Actiph Team

Beoordeeld met 5 van de 5 sterren

Water

Absolutely amazing!!! Freshest water I’ve drank in a long time! I feel buzzed, definitely gives you more energy

13 september 2022
Logo Actiph Water

Antwoord van Actiph Water

Thanks Dion!

Beoordeeld met 5 van de 5 sterren

Very happy with this Actiph water

Very happy with this product. The actiph water helps me to feel great. I am happy that I’ve subscribed. Looking forward to receiving my next order!

2 september 2022
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Antwoord van Actiph Water

Thanks Nicola, this is lovely to hear!

Beoordeeld met 2 van de 5 sterren

Late delivery.

5 september 2022
Logo Actiph Water

Antwoord van Actiph Water

Sorry to hear this and thanks for your feedback. We've passed this on to our fulfilment partners to ensure that future orders are with you as soon as possible. Thanks again for letting us know.

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service. My first purchase from the Actiph Shop on line. Free delivery of the order was received within few working days

6 september 2022
Logo Actiph Water

Antwoord van Actiph Water

Thanks Rekhraj!

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