Adelante Made-To-Order Reviews 

My first order of shoes did not fit, so Adelante simply re-did my shoes to size and shipped them out. Great customer service!

Adelante shoes are amazing. I had a half hour personal online appointment for my feet with Horacio. He took great care to hear my concerns about my short but wide feet, first time ever with a size 8 EEE. I ordered the Romero in chestnut leather and received my order a month later after paying a small import duty but faster than expected. The shoes are excellent quality, very well made with rigid but confortable welted soles and fit perfectly. I'm considering buying another pair soon.

Easy to order and fast turnaround. Communication very good regarding estimated delivery dates, etc. Handles custom sizes.

Beautifully made and sturdy. Perfectly sized to my feet. Thank you!

Great quality shoes.

As advertised! Great craftsmanship from a wonderful family!

My first pair of shoes for this season (have ordered many) actually fell apart but Adelante was very quick to replace them. I received a new pair in a very short amount of time. It's the first time I've ever had an issue with these shoes but it's like it never happened. My replacement pairs are holding up as expected and I will keep ordering new ones each spring as they are great summer shoes!

Always a great experience ... great shoes .. onw many paris!

I ordered the wrong size initially. Being custom, the shoes are not returnable. But Adelante offered to make the right size for a very fair price and told me to keep (give away) the ones I initially received. No problem at all.

The new shoes are terrific and look great. I have 5 pairs now.

Great men’s shoes.
Very few brands are making 3E shoes.
Their wide widths are excellent.

Love the product. Customer service is not acceptable

Great shoes. Beautifully made.

Shoes are well made, comfortable and exactly the size requested. Had to have a previous purchased pair resoled and the local repair person is also very impressed with the quality and workmanship. Will be ordering again.

Beautiful work and packaged with great care.

I’ve been looking for the right pair of navy penny loafers for 25 years—no joke—and I’m very particular about the style. I decided to take a chance on the Sabina b/c they said you could switch out for the Sofia if it wasn’t right. Well, it wasn’t, but I didn’t think Sofia would be either. The men’s Luca, however, was really what I wanted. I like the higher vamp (the top part)—I didn’t know the term for it—and that preppier style is what I’ve been looking for but can never find in a women’s loafer. I talked to Chris, and he refashioned the Luca to fit a woman’s foot in my size. These shoes are great! So comfortable, great craftsmanship, and Chris was a dream to work with. I’ll be buying these in more colors!

Fantastic customer service and comfortable shoe, even for a size 15EE with a high instep.

I purchased a pair of Condessa boots and loved the virtual fitting. Unfortunately, the boots didn’t close up because I have thicker calves. I contacted them, they scheduled me for a refitting, and addressed my concerns. The team really went above and beyond to make me happy and I really appreciated their flexibility, understanding, and kindness. It’s not easy when you have thicker legs to find boots that fit well, so I was really grateful for Adelante’s willingness to work with me. Would definitely recommend them and I’ll be purchasing another pair in the future!

Their service was top-notch… Chris and new management were an incredible help with my boots. I had one pair for 5 years that held up incredibly well, quality and style is unmatched.

I’ll wear them so much that these sole started to give so I ordered the same exact pair!

Very responsive to emails and all in an incredible experience!

I’ve order 4 pairs of shoes from them all are great. Some I’ve had for years they’re holding up great and I love that they’re such a high quality I can get them repaired. The shipping can take a while but they make everything to order so that’s understandable. They’ve even been helpful when I’ve reached out to customize a shoe in a color or way they don’t offer online.

Order #57964: Shoes arrived packed in plastic bag without a box and were full of scratches and scuffs that made them unwearable. The site stated full-grain leather, but the nubuck leather quality appeared to be at best top-grain. Not satisfied at all with the quality and so far no response from the customer service team to may email.