Admiral Marine Reviews 251

People normally only judge insurance companies on the cost of their renewal; if you really want to know what they are like, then see how they respond when you submit a claim!

The team at Admiral Marine were exceptional! Easy to contact a real human not some answer machine bot, they dealt with my claim quickly and efficiently, and there was absolutely no evidence of them trying to wriggle out of paying for anything. Really top marks!!!

Cristelle and her team are always so helpful and quick to respond. I would highly recommend.

Your agent c0uld speak clear precise English,& was polite.

Efficient and excellent service from Lewis.

It was a simple and smooth transaction.

Friendly and helpful support on the phone.
On-line quote was not instant but did come through email next day.
Product seems simple and straight forward.
All good so far.

Brilliant fast easy present and competitive price

A fast, easy, and professional discussionmade the renewal

Simplicity, and helpful staff

Easy to contact, flexible with requirements and good value

Friendly discussion - good value

I’ve been with Admiral for ten years, due to their quality of service

Good price and straightforward renewal.

Knowledgeable and professional staff, Jessica is a good person to deal with.

Really helpful to deal with

Excellent service and expertise, and good value for money

As always, Cristelle at Admiral has made everything very straightforward to renew and the rates are very competitive. She was quick to respond to our new circumstances and tailored our cover accordingly. Even when we needed to make slight changes to our policy she accommodated those quickly and professionally (and at no extra charge!)

It feels more like you are dealing with friends than insurers.

As always an excellent personal service including a timely phone call to remind me that renewal was due

We lost our mast and rig in a very remote place with little to no local help available. Admiral immediately made us feel calm in a very difficult situation assuring us that they were there to help us . We’ve been full time sailors for 14 years now, this is our home on the sea, and on our second circumnavigation so we are no strangers to risk. The assessor who dealt with us had good knowledge of what was required in our situation and definitely was a sailor himself. This makes a huge difference when explaining what needs to be replaced. We felt at all times that whilst Admiral rightfully questioned items around the claim that overall we were able to negotiate with mutual respect and trust. Dealing with any loss is already traumatic and having a reliable, knowledgeable and honest insurer is huge when it comes to getting through the process and maintaining the dream. Thank you Team Admiral 🙏 - Catamaran Impi