Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Toon meer
Bedrijf heeft geantwoord
My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Toon meer
Bedrijf heeft geantwoord
Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Allied Drinks Systems
Geschreven door het bedrijf
At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.
From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.
We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).
Contactgegevens
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, Verenigd Koninkrijk
- 0800 44 22 99
- sales@allied-drinks.co.uk
- ads-coffee-supplies.co.uk
4,7
Uitstekend
760 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very impressed!
First time I have purchased from this company and I was very impressed. Prompt, efficient and professional service from order placement to delivery. Thank you.
17 november 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and wonderful review, Andrew. Such a lovely review to receive! Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thanks very much for your order and lovely review, Claire. Best wishes, Allied Drinks.
Ordering was easy and delivery was…
Ordering was easy and delivery was quick bit with vat and delivery charge a bit expensive
6 november 2023
Quick delivery great customer service…
Quick delivery great customer service and easy to order very impressed syrups are flavoursome highly recommend allied drinks
6 november 2023
Antwoord van Allied Drinks Systems
Good morning Tina. Thank you very much for your order and lovely 5-star review. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thank you so much for your order and lovely review. Best wishes, Allied Drinks.
First time using them
First time using them, had no problems at and got my goods next day, hopefully will play more orders soon
UPDATE
After the advise from shmoo that didn’t work, we will have to pay a 25% restocking fee.
No longer will we do business with them
Reply
After being told I needed to buy a £300 mixer and yes it had to be used to test and they were wrong. You don’t need the mixer and because I was told information that was not true. Shmoo are just as bad as they promised to send things out and didn’t and never reply to their emails
26 oktober 2023
Antwoord van Allied Drinks Systems
Good morning Simon,
Thank you for taking the time to update your original 5-star review.
You contacted us via email to say that you have been in touch with Shmoo directly about your milkshakes and that your domestic fridges were unable to keep your milk cold enough. Due to this, you weren't achieving the results from the Shmoo Mixer that you wanted.
We called you straight off the back of your email being received and my colleague spent some time with you on the phone and gave some advice as to ways you could achieve better results with the milkshakes.
The Shmoo Mixer itself is in full working order and not faulty. When an item is opened and used, we do not have to accept the item back for a return. Following your conversation with my colleague, we agreed as a gesture of goodwill that we would accept the Mixer back as a return but this would be subject to a 25% restocking fee.
When an item is opened and used we cannot sell the item as new, which is why the restocking fee has to be applied.
Best wishes,
Allied Drinks
Had a slight problem with the order!
Had a slight problem with the order!! sorted out very quickly and was handled very professionally.. totally recommended!!
12 oktober 2023
Antwoord van Allied Drinks Systems
Thank you so much for your order and lovely review, Daren. We really do appreciate your understanding, and thank you again. Best wishes, Allied Drinks.
Good prices; great service
Firstly, you had the cordial I wanted in stock, and at a reasonable price when shipping was included.
The bottles were extremely well packed, and arrived in very quick time
7 oktober 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and your wonderful feedback, Mr Bester. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thank you so much for your continued custom and your lovely feedback. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thank you so much for your lovely review, James. Best wishes, Allied Drinks.
Quick and easy delivery
19 september 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and lovely review, Fiona. Best wishes, Allied Drinks.
Fast efficient delivery and…
Fast efficient delivery and communication. Thank you I will be ordering more for sure
17 september 2023
Antwoord van Allied Drinks Systems
Hi Natasha. Thank you very much for your order and your fab review - it's really lovely to hear. Best wishes, Allied Drinks.
Speedy service and delivery
11 september 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and lovely 5-star review. Best wishes, Allied Drinks.
Nice product and very prompt delivery
6 september 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and lovely feedback. Best wishes, Allied Drinks.
Excellent service and fast delivery
3 september 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and 5-star feedback, Martin. Best wishes, Allied Drinks.
Always great next day delivery
Always great next day delivery
Good products at reasonable prices
Can’t fault them in any way
30 augustus 2023
Antwoord van Allied Drinks Systems
Thank you so much, Mark. We're extremely grateful to have such a wonderful customer. Best wishes, Allied Drinks.
quick speedy we’ll packed delivery…
quick speedy we’ll packed delivery definitely recommend
15 augustus 2023
Antwoord van Allied Drinks Systems
Thank you very much for your order and great review, Sarah. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thank you very much for your order and lovely review. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Thank you very much for your order and review, Emma. Best wishes, Allied Drinks.
Antwoord van Allied Drinks Systems
Hi Gulen. Thank you so much for your order and lovely review. Best wishes, Allied Drinks.
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