What was first an effort to complete only one challenge to get the beautiful Hanami medal has turned into a quest to get 5 medals and advance through 10 leagues to get to the top diamond league in 90... Toon meer
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Lees wat reviewers zeggen
What I like about Pacer - it has a very useful application, with virtual challenges, where your steps move you along the beafitul paths. What's important for me - the app synchronises my steps as I go... Toon meer
I love Pacer! Not only are the medals super pretty, but the customer service has also been stellar! When one of my medals broke, they immediately offered a replacement and discount. Communication with... Toon meer
Very helpful. When I have a question, they explain it to me like I'm 4 and break everything down. I have a hard time understanding things sometimes, but their explanations are always helpful. And they... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Pacer is one of the world's largest walking apps, boasting over 100 million downloads and a vast daily user base. It holds an impressive 4.9-star rating in the App Store. We motivate people around the world to be more active by taking part in our virtual fitness challenges. Participants track their running or biking distances with our app and they are rewarded with a virtual map that shows their progress along famous routes and hikes. Along the way, they also unlock checkpoints--interesting articles about the real-world locations that they are visiting on their virtual map. And most importantly, you'll receive a fantastic medal!
Contactgegevens
Verenigde Staten
- support@mypacer.com
- adventure.mypacer.com
4,8
Uitstekend
64 reviews
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When i first bought a virtual adventure…
Edit: 3+ years later pacer has reached out to me asking for me to edit my review of the company because they have since changed, they offered me stuff in exchange for me to edit my review and send me missing medals. I told them no and I received the medals after some hassle, they sent codes for challenges I had already done and got the medals for anyway.I once again informed them I wanted nothing from them and I was not going to change my bad review, I contacted trustpilot as I feel pacer is going to try and get reviews that are as old as mine deleted if the person does not agree to editing their review to something positive. Pacer is not a company that I would be willing to give another chance to now at this point as it's been so long to finally reach out coupled with the fact it's against trustpilots t and cs for a company to reach out an offer stuff in turn for a better review or deletion of review!
When i first bought a virtual adventure as they called it i was excited. I ended up buying another one as i like working on more then one challage at a time and it unfortunately kept recording my distance for both adventures. Then my distance was wiped from my first one and when trying to fix it, it would not work then when it did it added way more distance then what i actually did (even tho i have now got the distance the one adventure required).
They seem to have fixed the issue with the distance being added to all of them instead of only the one you entered it for. I have given 3 stars as are having issues sending out my medal(s) once i get my medal(s). I will update my rating.
Update March 10th 2020: i decided to give them chance and have a total of 5 challanges with pacer. I still dont have any of my medals only 2 have shipped one still has no tracking info an the other is in my country but pacer entered my postcode wrong and more then likely the rest of my address.
I contacted them about this and they told me to contact the delivery company to fix it. Seriously almost all delivery companies require the sender to fix this kind of issue. They said if i cant fix it they will resend it via normal post. I have already waited roughly a month (counting monday through friday) and they expect me to wait another month because they screwed up.
Do not buy with pacer at this point their customer service is basically useless as it can only give excuses and expects you to right their wrongs when it comes to delivery issues they have caused.
11 februari 2021
Review zonder uitnodiging
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