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Beoordeeld met 5 van de 5 sterren

Such brilliant service today from Harry , the Engineer who came to help diagnose why both our television sets weren't working properly. One had no signal at all and the other only worked sometimes. H... Toon meer

Beoordeeld met 1 van de 5 sterren

Cancelled booking twice with no explanation. Avoid at all costs. Same day call out is misleading. Edit: 3rd booking now cancelled. They advertise same day, can’t even provide a service within a we... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finished. Emailed Ellie, reply in 10mins, appointment made, Mon 9am. Arron arrived on time, shoes off at door, problem diagnosed, problem sorted, new booster box ne... Toon meer

Beoordeeld met 1 van de 5 sterren

This company, despite the terms and conditions stating I would receive a call 30 minutes before arrival and despite ts+cs stating engineer would not attend if I was not on site and despite the call... Toon meer

Bedrijfsgegevens


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3,4

Gemiddeld

TrustScore 3.5 uit 5

508 reviews

5 sterren
4 sterren
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2 sterren
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3,4

Alle reviews

(508)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Called Aerial in the afternoon for call out for repairs

Called Aerial in the afternoon for repairs to my aerial and cables, later that day Liam the engineer called to say he was on his way and did not leave until the job was complete and working. Did not leave until 7pm and highly delighted with his communication regarding the problem and how he carried out the work.
Excellent job well done Liam, a credit to the company!

10 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience with Aerial force

Very good experience with Aerial force. I called them and they came out on the same day, provided a quote (£100 less than a previous quote I received!) and did the work fitting a new aerial within an hour. Ricky St John was pleasant and professional, very happy with the job he did.

9 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, I even told him I didn't mind if it wasn't perfectly level, but David Victory went above and beyond to make sure it was done perfectly despite my plasterboard walls being so flimsy. He managed to get my 55inch TV up perfectly. He's also a very kind and sound character. I have social anxiety and rarely feel comfortable with new people in my home, but he's such a sound person, it was like having an old friend round. I can't speak highly enough of him, the man deserves a raise, he's a credit to the company.

7 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerial Installation - Great Service!!!

Chimney mounted aerial installation with splitter to multiple outlets at our house in SW18. They came out to quote and where able to undertake the works in a prompt time frame to suit our requirements. The Engineer (Ricky) was polite, tidy and efficient. Its currently all working great and came with a 2 year warrantee. Great service and would happily recommend and use again.

2 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!

Mark B
What a fantastic guy, came to fix my sisters tv on the wall and was very professional, respectful, knowledgeable and efficient. Very quick and everything looks great, would recommend to anyone.

31 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent work by Ricky St John at AerialForce We called AerialForce on 28.7.21 for a…

We called AerialForce on 28.7.21 for a quote, Ricky St John attended our home within an hour and gave us a reasonable quote. Due to the weather he couldn't do it there and then but said he would be back the following day. True to his word he returned and did an excellent job both inside and outside of our home. We would fully recommend Ricky and AerialForce.

29 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerial replacement

Review of Aerial Force

On Saturday 17th July 2021 we contacted Aerial Force as we were experiencing on our TV a loss of pixels and a message saying ‘no signal’. They promptly sent an engineer out (Tom H ). He tested our equipment both from the TV and aerial on our roof. The result was an old worn out metal aerial and cable so a new one was needed. We were shocked at the price but we had no option. Tom worked efficiently erecting the new aerial. He also had to go into the loft and the day was very hot, 31c so the loft was like a green house but he got it done. The test was OK and the lad worked well and I would recommend him to everyone.

21 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. Gavin was very knowledgeable and explained everything he was going to do. Neat and tidy work and very reasonably priced. Cannot fault

18 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Darran G. Top Man!

We have just moved into our forever home and we have no TV signal at all. After searching the web, I picked out Aerialforce and gave them a call. The young lady was very helpful,she explained everything that would happen and said she would get an engineer to me that day.I received a call later on to say that their engineer Darran would be with us in half an hour. Sure enough he arrived on time, asked what the problem was and proceeded to check out the signal on the loft aerial - nil!! He then fully explained our options and the costs. We decided on a new high gain aerial attached to the chimney. Darren G then set about his task,he had the aerial up and the cable through the roof into the loft in a short while ready to connect to the leads to various rooms.Back downstairs, turn on TVs and heypresto.pictures,perfect.Result one happy family!
Thanks again Aerialforce and Darran G.

17 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and easy to deal with

Very helpful and easy to deal with. Matt the engineer very rapidly assessed how an aerial could be fitted and cable routed in to the house. He then executed his plan very quickly and made no mess. A pleasure to deal with, I would recommend him unreservedly

15 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Other reviews suggest they do this often…

I spent the whole week calling to confirm the engineer would be out on the day, took the day off work, called 4 times on the morning of the day just to make sure they were definitely coming, for them to call me 5 minutes ago to say they are no longer coming. Awful company

10 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerialforce were great

Aerialforce were great. From the initial request to completion of the job. Lee (the engineer) was extremely professional and kept my wife and myself informed of what he was doing and why. I would certainly recommend this company. Ray of Huthwaite, Notts.

8 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing job

Woke up this morning no picture on the TV. Contacted aerialforce who organised for an engineer to come out today. Lee is the man. Did an amazing job. Very efficient. Very professional. Sorted the problem straight away. Cannot praise him enough. Pat Owthorpe Notts.

7 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am Director of a Managment Company of…

I am Director of a Managment Company of 12 apartments. I had residents who could not get a signal on Sky or access terrestrial channels. I called Arial force, booked a call out and their Engineer, Chris Wye arrived as arranged. Within 10 minutes of arriving he had identified the problem, explained we needed a new multiswitch, told us what it would cost. The multswitch was ordered, he returned and fitted it. Before leaving he asked me to check with the residents who could not get a signal for Sky, to make sure they could. The problem solved. Chris was first class, I had complete confidence he knew what he was doing, he explained in terms which were simple and easy to understand what was wrong and what parts were needed to rectify the problem. The fact that he had such a friendly, professional manner, a bonus, would certainly use again and recommend highly to others.

6 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Otman came to help me in East London…

Otman came to help me in East London and fit a new TV aerial. He was fantastic, quick reliable and very polite. Whole service was great, I had a call to book the appointment immediately after hitting submit on the form and the whole thing was done within 24 hours. Would definitely use again

5 juli 2021
Review zonder uitnodiging

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