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Beoordeeld met 5 van de 5 sterren

Such brilliant service today from Harry , the Engineer who came to help diagnose why both our television sets weren't working properly. One had no signal at all and the other only worked sometimes. H... Toon meer

Beoordeeld met 1 van de 5 sterren

Cancelled booking twice with no explanation. Avoid at all costs. Same day call out is misleading. Edit: 3rd booking now cancelled. They advertise same day, can’t even provide a service within a we... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finished. Emailed Ellie, reply in 10mins, appointment made, Mon 9am. Arron arrived on time, shoes off at door, problem diagnosed, problem sorted, new booster box ne... Toon meer

Beoordeeld met 1 van de 5 sterren

This company, despite the terms and conditions stating I would receive a call 30 minutes before arrival and despite ts+cs stating engineer would not attend if I was not on site and despite the call... Toon meer

Bedrijfsgegevens


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3,4

Gemiddeld

TrustScore 3.5 uit 5

508 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(508)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

New Freesat installation

John phoned to say “on my way”. He quickly assessed the situation, recommended a Freesat installation (which we wanted anyway) and booked a second visit for next morning. Our existing aerial was difficult to get at but John managed the situation very well. He removed the terrestrial TV aerial and installed our new Freesat dish. He then set it up, linked it with our Triax multiswitch and made sure every TV in the house was receiving the signal. John was quick and efficient with everything he did, polite, courteous and a pleasure to talk to. His visit was, overall, an excellent experience for us. Well done, John. AND, good communication from AerialForce plus good value. 5 star!

24 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service,top notch....

I recently had a problem with getting my Samsung 65cm tv mounted on the wall.This work should have been done by the company who delivered the tv.However they did not have the correct tools.After my initial disappointment I search around the next morning for a company to complete the job.
This is where I found Aerialforce.I logged on to there website and within seconds the chat option opened.After explaining my dilema within minutes an engineer was booked to come out SAME DAY to complete the job.Within 2 hours the engineer named LAPPIN arrived and within half an hour comleated the job,even setting the tv up and explaining the functions of the tv.
I can honestly say I was very impressed by the whole serivce from begining to end.It was promt efficient and very very helpfulI.I can definitely recommend Aerialforce.com for their services of which they have many.
Don

15 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A fantastic service

A fantastic service, David called in the evening beforehand and we received our quote and were delighted with. Following morning David wall mounted our tv and sound bar a very neat clean job. No hesitation in recommending to anyone

3 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service - highly recommended

Incredible responsiveness (visited within an hour of calling), with a friendly and very efficient representative who completely resolved our aerial issues within 75 minutes. In fact, he exceeded our expectations by allowing us to access another aerial point we had not hitherto been able to use.

14 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerial installation

The engineer Mark was on time & did a fantastic job he was polite & honest and not a bad price either, i would definitely use this company again & if i could i would give mark 6 stars, fabulous job.

13 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick

Good fast efficient service. Did just what we asked for. Would thoroughly recommend. Ashley did a very clean and tidy job

15 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service Thaks Stuart

I was pleased with the professionalism of Stuart Yates who was both respectful and personable throughout the repair. He explained clearly what he was doing and why if only all service engineers were as pleasant and professional. Thanks Stuart

23 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great job. Even better engineer.

Lawrence was a lovely chap, helped us to get everything up and running in next to no time. Very professional job and (best of all) smiled the whole time while keeping us in hysterics.

4 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy and professional

I contacted Aerial Force through their website to fix my TV aerial and was called within 2 minutes to arrange an appointment. The engineer, Ricky St John, then arrived within the hour. He was friendly and professional and replaced the aerial in around 10 minutes. Overall an extremely positive experience.

1 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerialforce were absolutely fantastic…

Aerialforce were absolutely fantastic and if I could give more stars I would. I was contacted within a minute of sending a request and not long after Anthony arrived to sort out putting up a new aerial. The service was absolutely unbelievable and I cannot believe how quickly the job was done. Everyone was extremely friendly and helpful and Anthony went through all my options and explained things thoroughly. I would recommend this company without any hesitation. Thanks to all at Aerialforce.

18 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and neat job completed within few days of initial call for quote.

Engineer visited the same day when I initiated a call with the Aerialforce asking for a quote. Engineer discussed and gave me the quotation immediately. Very next working day work started and completed to our full satisfaction. It was very quick, very neat work and very helpful in demonstrating the technical side including Apps, TV connection, playback and so on. Thanks Jamie for your perfect job!

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star service

Emailed this morning ,engineer here this afternoon Darren Smith diagnosed the problem and did a quick efficient job Very pleased

10 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very good company.…

We had two visits from an engineer,named Otman.He is very pleasant and showed concern for my best friend who has dementia.
All the work was done and as I am not very technical,I had to ask a few questions more than once.
Otman,I retuned one of our small televisions from scratch upstairs and it is working well.Good luck to you ,now and in the future.

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ricky St

Ricky St. John did a fantastic job with my sky tv installation and wifi ... great work thanks

4 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had 2 separate problems with my 2 TV's

Had 2 separate problems with my 2 TV's. Same day service quickly & efficiently dealt with which involved going in the loft & on the extension roof. Thanks Ricky for a job well done & all sorted.

27 september 2022
Review zonder uitnodiging

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